Lead - Microsoft Dynamics

Key Responsibilities:

Microsoft Dynamics Expertise:

• Configure, customize, and implement Microsoft Dynamics 365 Service Hub, Sales Hub, and

Power Apps.

• Develop and optimize workflows, dashboards, and reports to meet business

requirements.

• Ensure seamless integration of Dynamics 365 with other enterprise systems.

Team Management:

• Lead, groom and mentor a team of Dynamics professionals, ensuring timely project delivery.

• Conduct regular performance reviews and provide constructive feedback to team members.

Project Management:

• Collaborate with cross-functional teams to gather and analyze business requirements.

• Oversee the implementation of Dynamics solutions, ensuring alignment with organizational

goals.

Stakeholder Engagement:

• Act as the primary point of contact for Dynamics 365-related projects.

• Present solutions, updates, and insights to senior stakeholders and management.

• Innovation and Best Practices:

• Stay updated on the latest Dynamics 365 features, tools, and trends.

• Recommend and implement best practices to enhance the Dynamics 365 ecosystem.

Required Skills and Qualifications:

• Total experience of 12–16 years, with at least 4+ years in Microsoft Dynamics 365. The ideal candidate will have hands-on expertise in Dynamics Service Hub, Sales Hub, and Power Apps, along with experience managing teams.

• B.E. / B.Tech. / MCA/ BCA from reputed college

• Microsoft Dynamics certifications

• Experience in the BFSI domain is highly preferred.

• Proven experience managing and leading teams.

• Strong knowledge of business process automation and CRM workflows.

• Excellent communication, problem-solving, and analytical skills.

• Ability to manage multiple priorities in a fast-paced environment.

• Familiarity with data security and compliance, especially within the BFSI sector