Lead/ Manager QA

We are building a new development hub in Pune, India to support our platform modernization journey. Were looking for a QA Manager who can build, coach, and inspire a team that combines technical rigor with a product mindset. You will be a cultural bridgehelping engineers and analysts in India become trusted thought partners to their global peers.

You will lead your team to deliver automated and exploratory test strategies, evaluate product quality from a risk and business impact perspective, and ensure our platform rebuild meets our highest standards for reliability, usability, and customer value.

The India QA team will work as an integrated part of a global engineering and product ecosystem. Our tech stack includes:

• Cloud Infrastructure: Amazon Web Services (AWS)
• Code & Pipeline Management: GitHub, GitHub Actions
• API Testing Frameworks: C#-based automation for RESTful APIs
• UI Test Automation: Playwright (JavaScript/TypeScript)
• Performance Testing: NBomber for load simulation and benchmarking
• Test Case Management & Quality Artifacts: Zephyr, Jira

You will help the team apply these tools effectivelybut more importantly, you will guide their thinking to ensure quality is measured in terms of customer success, business risk, and data integrity.

Key Requirements and Responsibilities

• Build and lead a high-performing team of QA Analysts in India.
• Champion a culture where quality means "Does this solve the right problem?", not just Does this have bugs?”
• Coach team members to think like product owners and develop empathy for global customers.
• Drive the development of test strategies across data ingestion, transformation, and UI layers.
• Maintain quality documentation and audit artifacts (SOC2, ISO9001).
• Work with Engineering, Product, and Automated Testers to define and monitor meaningful quality metrics.
• Foster strong collaboration across India and global teams, acting as a connector and facilitator.

Qualifications

We strongly value your talent, energy and passion. It will also be valuable to if you have the following qualifications,

• 10+ years of experience in QA or software development, with 3+ in leadership.
• Track record of building and mentoring effective teams.
• Strong hands-on understanding of QA in both automated and exploratory forms.
• Able to translate business goals into quality goals and communicate quality value to non-technical stakeholders.
• Experience with Agile, test automation tools, and distributed teams.
• Strategic thinker, but also ready to roll up sleeves when needed.
• Confident communicator in a cross-cultural setting—comfortable giving and receiving feedback across hierarchies.