Lead Management

As a Lead Management Executive at Online Munim, you will play a crucial role in optimizing our lead generation and nurturing processes. Your primary responsibility will be to manage the lead lifecycle effectively, ensuring timely follow-ups and collaborating closely with sales and marketing teams to convert prospects into satisfied clients. To excel in this role, you must be a strategic thinker with exceptional communication skills and a strong drive for business success. Your key responsibilities will include: Lead Generation and Research: Identify and research potential leads through various online channels to maintain a steady pipeline of prospects. Lead Qualification: Assess and qualify leads based on predefined criteria to determine their potential and readiness for sales engagement. CRM Management: Maintain and update the Customer Relationship Management (CRM) system with accurate lead information for seamless tracking and follow-up. Collaboration: Work closely with sales and marketing teams to develop and implement effective lead nurturing strategies. Performance Analysis: Monitor and analyze lead conversion metrics to provide insights and recommendations for continuous improvement. Reporting: Prepare regular reports on lead generation activities, conversion rates, and overall performance against targets. Process Optimization: Identify gaps in the lead management process and propose enhancements to improve efficiency and effectiveness. To qualify for this role, you should have a Bachelor's degree in Business Administration, Marketing, or a related field, along with a minimum of 2 years of experience in lead management, sales support, or a related role, preferably within the software or technology sector. Skills required for this position include proficiency in CRM software and lead management tools, strong analytical skills, excellent verbal and written communication skills, ability to work collaboratively in a team environment, strong organizational and time-management skills, and familiarity with accounting software solutions would be a plus.,