Posted:1 week ago|
Platform:
On-site
Full Time
Mandatory Requirement: Candidates must be proficient in using computers.
• Assign leads across all teams based on region and capacity
• Coordinate and support the teams on lead tracking and performance
• Monitor unassigned leads, aging leads, and lead leakage
• Resolve duplicate, invalid, or wrongly assigned leads in coordination with sales
• Manage Whats App communication
• Maintain a log of escalations and resolution status
• Submit daily reports on assignment tracking, team status, and open issues
• Manage and monitor WATI platform and message flows
Blitz Academy Pvt Ltd
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Ernakulam, Kerala, India
Experience: Not specified
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Ernakulam, Kerala, India
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Salary: Not disclosed
