Lead Management Coordinator

WE ARE HIRING LEAD MANAGEMENT COORDINATOR

Oversees lead assignment to all teams, coordinates teams' performance, and handles first-level lead issue resolution.

Key Responsibilities:

• Assign leads across all teams based on region and capacity
• Coordinate and support the sales teams on lead tracking and performance
• Monitor unassigned leads, aging leads, and lead leakage
• Resolve duplicate, invalid, or wrongly assigned leads in coordination with sales
• Manage WhatsApp communication
• Maintain a log of escalations and resolution status
• Submit daily reports on assignment tracking, team status, and open issues
• Manage and monitor WATI platform and message flows
• Computer proficiency mandatory

Experience : Freshers with IT Background can apply

Interested candidates may apply hr@blitzacademy.org or call 9946640307

Job Type: Full-time

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Ability to commute/relocate:

• Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

Work Location: In person

Application Deadline: 08/08/2025
Expected Start Date: 09/08/2025