Lead IT Security Engineer - Zscaler

• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (Onsite Tuesdays, Wednesdays and a third day of your choosing)

The impact you will have in this role:

We are seeking a dedicated and skilled Lead IT Security Engineer to join our team. The ideal candidate will have a strong background in network security, cloud technologies, and hands-on experience with Zscaler products. As a Lead Zscaler Security Engineer, you will be responsible for providing technical support and ensuring the smooth operation of Zscaler solutions.

Your Primary Responsibilities:

• Provide technical support for Zscaler products (ZIA, ZPA, ZDX), including troubleshooting and resolving issues.
• Monitor and maintain the health and performance of Zscaler solutions.
• Collaborate with support teams to understand their technical needs and provide effective solutions.
• Assist in the deployment and configuration of Zscaler products.
• Conduct root cause analysis for recurring issues and implement preventive measures.
• Document technical issues and solutions for knowledge sharing and future reference.
• Stay up to date with the latest Zscaler features, updates, and industry trends.
• Work closely with the engineering and product teams to escalate and resolve complex issues.

**NOTE: The Responsibilities of this role are not limited to the details above. **

Qualifications:

• Bachelor's degree and/or equivalent experience
• Minimum 5 years of Cybersecurity related experience

Talents Needed for Success:

• Hands-on experience with Zscaler products (ZIA, ZPA, ZDX).
• Strong understanding of networking protocols and security best practices.
• Strong communication and interpersonal skills, including the ability to build relationships with key stakeholders.
• Strong critical thinking and problem-solving skills to resolve problems effectively and creatively while maintaining a high level of flexibility, professionalism, and integrity.
• Ability to work independently and manage multiple tasks simultaneously.
• Experience in managing Data Protection Technologies: Endpoint & Web DLP, CASB
• Network Security: Secure Web Gateways, Secure Access Secure Edge (SASE), Firewalls, IDS/IPS technologies