Lead IT Security Engineer - Zscaler

Pay and Benefits:

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

The Impact you will have in this role:

We are seeking a dedicated and skilled Lead IT Security Engineer to join our team

The ideal candidate will have a strong background in network security, cloud technologies, and hands-on experience with Zscaler products

As a Lead Zscaler Security Engineer, you will be responsible for providing technical support and ensuring the smooth operation of Zscaler solutions

What You'll Do

• Provide technical support for Zscaler products (ZIA, ZPA, ZDX), including troubleshooting and resolving issues
• Monitor and maintain the health and performance of Zscaler solutions
• Collaborate with support teams to understand their technical needs and provide effective solutions
• Assist in the deployment and configuration of Zscaler products
• Conduct root cause analysis for recurring issues and implement preventive measures
• Document technical issues and solutions for knowledge sharing and future reference
• Stay up to date with the latest Zscaler features, updates, and industry trends
• Work closely with the engineering and product teams to escalate and resolve complex issues

Qualifications

• Bachelor's degree and/or equivalent experience
• Minimum 5 years of Cybersecurity related experience
• Talents Needed for Success:
• Hands-on experience with Zscaler products (ZIA, ZPA, ZDX)
• Strong understanding of networking protocols and security best practices
• Strong communication and interpersonal skills, including the ability to build relationships with key stakeholders
• Strong critical thinking and problem-solving skills to resolve problems effectively and creatively while maintaining a high level of flexibility, professionalism, and integrity
• Ability to work independently and manage multiple tasks simultaneously
• Experience in managing Data Protection Technologies: Endpoint & Web DLP, CASBDot Network Security: Secure Web Gateways, Secure Access Secure Edge (SASE), Firewalls, IDS/IPS technologies

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