Lead Generator – U.S. Mortgage Industry

Job Title: Lead Generator – U.S. Mortgage Industry (Night Shift)

Location: Gandhinagar, Gujarat (On-site or Hybrid)
Job Type: Full-Time
Department: Sales & Marketing

Role Overview

As a Lead Generator, you will be responsible for identifying, qualifying, and nurturing leads in the U.S. mortgage industry. This is a night shift role, ideal for candidates with excellent communication skills, experience in international voice processes, and a passion for sales.

Key Responsibilities

• Make outbound calls to potential clients in the U.S. (homeowners, buyers, real estate agents)
• Generate and qualify leads for various mortgage products (home loans, refinancing, HELOCs, etc.)
• Gather and verify basic customer information (e.g., property details, credit score range, loan needs)
• Schedule appointments or transfer qualified leads to U.S.-based mortgage loan officers
• Log and manage all leads using CRM tools (e.g., Salesforce, HubSpot, Velocify)
• Meet daily, weekly, and monthly lead generation targets and performance KPIs
• Stay updated with U.S. mortgage trends, interest rates, and compliance protocols

Requirements

• Bachelor’s degree preferred (any discipline)
• 1+ years of experience in U.S. voice process / lead generation / telemarketing / BPO sales
• Excellent spoken and written English with neutral or U.S.-friendly accent
• Prior experience in mortgage, insurance, or financial services is a strong plus
• Familiarity with CRM tools and data entry best practices
• Ability to work independently during night shifts and meet tight deadlines
• Willingness to work U.S. time zones (EST/PST)

Preferred Skills

• Experience with U.S. mortgage products (FHA, VA, conventional, refinance, etc.)
• Knowledge of U.S. compliance standards (TCPA, DNC list handling, etc.)
• BPO experience in finance or real estate verticals
• Strong objection handling and conversion skills

Job Type: Full-time

Work Location: In person