Growq Pvt. ltd.

21 Job openings at Growq Pvt. ltd.
Underwriter – US Mortgage Industry Gāndhīnagar 3 years INR 0.15 - 0.55 Lacs P.A. Remote Full Time

Job Title: Underwriter – US Mortgage Industry (Night/US Shift) Location : Gandhinagar, Gujarat | Remote Option Available Experience: 3-5+ years in US Mortgage Industry, with minimum 3 years in core Underwriting About the Role: We are seeking a skilled Underwriter with strong expertise in the US mortgage industry to join our team on a night/US shift schedule. The ideal candidate will have a clear understanding of the full mortgage life cycle and extensive knowledge of agency guidelines including FNMA, FHLMC, FHA, VA, USDA, and Jumbo loans. Key Responsibilities : Conduct live and post-close underwriting and quality checks in line with Fannie Mae, Freddie Mac, and investor guidelines Review borrower profiles: credit, income, assets, collateral, and compliance Analyse income documentation, credit reports, and asset verification to assess loan risks Evaluate property acceptability through Title and Appraisal reports Identify compliance issues and derogatory accounts to ensure regulatory adherence Provide loan approval, suspension, or denial recommendations Maintain detailed reports and support junior team members through training Qualifications: Graduate in any discipline 3-5+ years mortgage industry experience with minimum 3 years underwriting In-depth knowledge of the 4 Cs of underwriting Proficient with mortgage software like Encompass, Empower (preferred) Strong analytical, communication, and problem-solving skills Familiarity with MS Office and Outlook Willingness to work night/US shifts. Job Type: Full-time Pay: ₹15,000.00 - ₹55,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Life insurance Provident Fund Work from home Schedule: Night shift US shift Experience: Underwriting: 3 years (Preferred) Shift availability: Night Shift (Preferred) Work Location: In person

IT Support Engineer Gandhinagar, Gujarat 0 years INR Not disclosed Remote Full Time

Location: Gandhinagar, Gujarat (Infocity IT Park Campus) Shift: US Night Shift (5 days a week) Salary Range: As per Market Standard Immediate Joiners Preferred Industry: Outsourcing and Offshoring Consulting Employment Type: Full-time JOB OVERVIEW: GrowQ Private Limited is seeking a highly skilled IT Administrator with a strong technical background to manage our IT infrastructure, support AWS environments, and handle network administration. The ideal candidate will possess expertise in LAN and server management, firewall security, and end-user support, with excellent communication skills to work effectively in a US-based shift. KEY RESPONSIBILITIES: AWS Management: Manage and support AWS cloud infrastructure, including EC2 instances, S3, RDS, and other services. Ensure optimal performance, security, and cost management of cloud resources. Network Administration: Oversee LAN and server management, ensuring smooth operation, connectivity, and security within the company’s IT infrastructure. Firewall Security: Configure and maintain Sophos firewalls, ensuring proper network security protocols and managing VPNs, intrusion prevention systems (IPS), and web f iltering. Office 365 & Teams: Provide support for Office 365, Teams, and other communication and collaboration tools, ensuring smooth operations and assisting with troubleshooting issues. Desktop Support: Offer end-user support for desktop systems, hardware, and software issues, ensuring minimal downtime and quick resolution of technical problems. IT Documentation: Maintain ISO-compliant documentation and assist in preparing for internal and external audits. QUALIFICATIONS: Proven experience in managing AWS cloud infrastructure. Expertise in LAN administration, server management, and network security (preferably with Sophos firewalls). Strong proficiency with Office 365 and Teams. Excellent verbal and written communication skills in English. Ability to troubleshoot and resolve desktop hardware/software issues. ISO documentation and audit experience is a plus. Job Type: Full-time Pay: Up to ₹85,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Health insurance Life insurance Provident Fund Work from home Shift: Night shift US shift Work Days: Monday to Friday Work Location: In person

Underwriter – US Mortgage Industry Gandhinagar, Gujarat 0 - 3 years INR Not disclosed Remote Full Time

Job Title: Underwriter – US Mortgage Industry (Night/US Shift) Location : Gandhinagar, Gujarat | Remote Option Available Experience: 3-5+ years in US Mortgage Industry, with minimum 3 years in core Underwriting About the Role: We are seeking a skilled Underwriter with strong expertise in the US mortgage industry to join our team on a night/US shift schedule. The ideal candidate will have a clear understanding of the full mortgage life cycle and extensive knowledge of agency guidelines including FNMA, FHLMC, FHA, VA, USDA, and Jumbo loans. Key Responsibilities : Conduct live and post-close underwriting and quality checks in line with Fannie Mae, Freddie Mac, and investor guidelines Review borrower profiles: credit, income, assets, collateral, and compliance Analyse income documentation, credit reports, and asset verification to assess loan risks Evaluate property acceptability through Title and Appraisal reports Identify compliance issues and derogatory accounts to ensure regulatory adherence Provide loan approval, suspension, or denial recommendations Maintain detailed reports and support junior team members through training Qualifications: Graduate in any discipline 3-5+ years mortgage industry experience with minimum 3 years underwriting In-depth knowledge of the 4 Cs of underwriting Proficient with mortgage software like Encompass, Empower (preferred) Strong analytical, communication, and problem-solving skills Familiarity with MS Office and Outlook Willingness to work night/US shifts. Job Type: Full-time Pay: ₹15,000.00 - ₹55,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Life insurance Provident Fund Work from home Schedule: Night shift US shift Experience: Underwriting: 3 years (Preferred) Shift availability: Night Shift (Preferred) Work Location: In person

Lock Desk Analyst Gandhinagar, Gujarat 3 years INR Not disclosed Remote Full Time

Position – Analyst Location – Gandhinagar, Gujarat Educational Qualification - Graduate in any Stream Experience – Minimum 3 Years in Lock Desk and Residencial Secondary Market Role – Lock Desk Analyst We are looking for candidates who will be responsible for handling Secondary Marketing Lock Desk functions for Residential Lending including loan rate locks, rate lock extensions, post close, and shipping. You will learn & work in client specific projects and deliver high-quality work under minimum supervision. You will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. The ideal candidate must be a quick learner and multitasker. Roles & Responsibilities– · Process residential loan rate locks, rate lock extensions, post close, and shipping. · Verify mortgage loan pricing and ensure that all loans follow Rate Lock procedures. · Commit loans to investors utilizing online systems. · Assists Production staff on loan pricing scenarios or other applicable questions. · Provides loan pricing support for the Production staff. · Troubleshoot pricing discrepancies and take steps to resolve any issues. Requirements & Skills – Strong knowledge of mortgage pricing and secondary marketing concepts preferred. Good understanding of mortgage products and product guidelines preferred. Ability to work in a fast-paced environment. Ability to work well in a team environment as well as independently. Strong attention to detail. Ability to handle workload pressure and meet deadlines. Ability to interact with outside customers when needed. Good problem-solving ability required. Ability to work with large data sets required. Ability to identify and troubleshoot data and loan pricing discrepancies. Basic knowledge of Microsoft Office, including Excel. Ability to learn and utilize banking and mortgage software. Excellent communication skills, both verbal and written. Strong commitment to customer service and quality. Must be able to work in Night Shift. Job Type: Full-time Benefits: Cell phone reimbursement Commuter assistance Health insurance Life insurance Provident Fund Work from home Shift: Night shift US shift Work Location: In person

CLOSING & FUNDING FOR US RESIDENTIAL MORTGAGE Gandhinagar, Gujarat 3 years Not disclosed Remote Full Time

Position – Closing Disclosure Location – Gandhinagar, Gujarat Shift- Night/US Educational Qualification - Graduate in any Stream Experience – Minimum 3 Years Role – CLOSING & FUNDING FOR US RESIDENTIAL MORTGAGE Experience and Knowledge 1. Minimum 3 years’ experience in US Residential Mortgage. 2. Understanding of complete Mortgage life cycle. 3. Good knowledge of mortgage closing specific documents. 4. Thorough understanding of Initial and Final Closing Disclosure review and creation. 5. Knowledge of fee tolerances from Loan Estimate to Closing Disclosure. 6. Knowledge of multiple mortgage processing software like Encompass, Calyx Point, empower etc. will be an added benefit. 7. Good written and oral communication skills in addition to interpersonal skills. 8. Detail-oriented with strong analytical skills. 9. Ability to make sound decisions based on information provided. 10. Proficiency in Microsoft Outlook & Office. Duties and Responsibilities 11. Complete an accurate and compliant Closing Disclosure to be provided to the borrower within the TRID requirements. 12. Monitor the borrower’s receipt of the Closing Disclosure. 13. Maintain effective communication with all necessary parties involved in closing a transaction to ensure a seamless closing experience, starting with CD preparation to issuing Final Closing documents. 14. Ensure accuracy of documents sent to closing, including but not limited to borrower names, rate, term, and loan type, first payment date and escrow information. 15. Work with various internal departments as well as external organizations to obtain closing related documentation or obtain necessary information needed to complete a closing (i.e., payoffs, subordination’s, releases, tax, title, homeowners/flood information). 16. Coordinate funding dates with accounting to ensure accuracy of loan disbursements. 17. Ensure fees for lender and title companies are within TILA/RESPA guidelines. 18. Coordinate closing packages with title companies in a timely manner. 19. Verify that the loan closes within specified locks with investors. 20. Analysing and interpreting compliance reports (MAVENT etc). 21. Follow up on rate lock expirations and document expirations. 22. Keeping an eye on cure amounts while preparing CD. 23. Verification of PITI, APR with UW conditions. 24. Should know Funding Review worksheet and communicate to all parties in real tie Education and Qualifications 24. Graduate/Postgraduate in any Stream Job Type: Full-time Benefits: Cell phone reimbursement Commuter assistance Health insurance Life insurance Provident Fund Work from home Schedule: Night shift US shift Work Location: In person

CLOSING & FUNDING FOR US RESIDENTIAL MORTGAGE Gāndhīnagar 3 years INR Not disclosed Remote Full Time

Position – Closing Disclosure Location – Gandhinagar, Gujarat Shift- Night/US Educational Qualification - Graduate in any Stream Experience – Minimum 3 Years Role – CLOSING & FUNDING FOR US RESIDENTIAL MORTGAGE Experience and Knowledge 1. Minimum 3 years’ experience in US Residential Mortgage. 2. Understanding of complete Mortgage life cycle. 3. Good knowledge of mortgage closing specific documents. 4. Thorough understanding of Initial and Final Closing Disclosure review and creation. 5. Knowledge of fee tolerances from Loan Estimate to Closing Disclosure. 6. Knowledge of multiple mortgage processing software like Encompass, Calyx Point, empower etc. will be an added benefit. 7. Good written and oral communication skills in addition to interpersonal skills. 8. Detail-oriented with strong analytical skills. 9. Ability to make sound decisions based on information provided. 10. Proficiency in Microsoft Outlook & Office. Duties and Responsibilities 11. Complete an accurate and compliant Closing Disclosure to be provided to the borrower within the TRID requirements. 12. Monitor the borrower’s receipt of the Closing Disclosure. 13. Maintain effective communication with all necessary parties involved in closing a transaction to ensure a seamless closing experience, starting with CD preparation to issuing Final Closing documents. 14. Ensure accuracy of documents sent to closing, including but not limited to borrower names, rate, term, and loan type, first payment date and escrow information. 15. Work with various internal departments as well as external organizations to obtain closing related documentation or obtain necessary information needed to complete a closing (i.e., payoffs, subordination’s, releases, tax, title, homeowners/flood information). 16. Coordinate funding dates with accounting to ensure accuracy of loan disbursements. 17. Ensure fees for lender and title companies are within TILA/RESPA guidelines. 18. Coordinate closing packages with title companies in a timely manner. 19. Verify that the loan closes within specified locks with investors. 20. Analysing and interpreting compliance reports (MAVENT etc). 21. Follow up on rate lock expirations and document expirations. 22. Keeping an eye on cure amounts while preparing CD. 23. Verification of PITI, APR with UW conditions. 24. Should know Funding Review worksheet and communicate to all parties in real tie Education and Qualifications 24. Graduate/Postgraduate in any Stream Job Type: Full-time Benefits: Cell phone reimbursement Commuter assistance Health insurance Life insurance Provident Fund Work from home Schedule: Night shift US shift Work Location: In person

NON-QM UNDERWRITER Gāndhīnagar 3 years INR Not disclosed Remote Full Time

EXPERIENCE AND KNOWLEDGE Experience of more than 3 to 5 Years in US Mortgage Industry and minimum 2 years in core Underwriting. Well versed with all 4 Cs of Underwriting Knowledge of Non-Agency/Non-QM (Jumbo loans) underwriting guidelines demonstrated through a minimum of 1+ years’ experience of Manual underwriting. Knowledge of major Non-QM lenders’ guidelines such as Chase, Wells Fargo, US Bank etc. Knowledge of Bank statement only programs, asset-based income programs is added advantage. In depth knowledge of Agency guidelines for Conventional loans (FNMA & FHLMC), FHA, VA, USDA etc will added advantage. Detailed understanding of Mortgage documents including Income, Credit, Asset, Appraisal, other underwriting and compliance documents. Knowledge of income, LTV and DTI ratios calculation. Knowledge of multiple mortgage processing software like Encompass. Empower etc. will be added benefit. Excellent written and oral communication skills in addition to interpersonal skills. Strong problem-solving and analytical skills. Ability to work independently, with minimal supervision. Good working knowledge of MS Outlook and Office application. Ability to research and provide accurate resolution to queries and escalations. DUTIES AND RESPONSIBILITIES : Live/Post Close Manual Underwriting/QC of loan files as per Fannie Mae, Freddie Mac, Client/Investor (Chase, Wells Fargo, US Bank etc.) guidelines as required. Reviewing the Borrower profile including Credit, Income, Assets, Collateral, Compliance and other Lending risks such as interested party involvements as per agency/investor guidelines. Reviewing loan files thoroughly to assess the risks associated with loans and providing approval/denial basis on the information provided. Reviewing all types of incomes (salaries, rental and self-employed) documents to determine the appropriate and reliable amount of income to be used for qualifying the borrowers. Assessing borrowers’ creditworthiness by reviewing their Credit Reports and by other credit documents. Determining the acceptability of subject property as per required guidelines by reviewing Title and Appraisal Report. Reviewing Asset documents to verify borrower’s net worth and liquidity for cash to close and reserve requirements. Reviewing all other documents related to underwriting, identifying red flags for the compliance to State and Federal laws. Identifying the derogatory events/accounts associated with borrowers to comply with the waiting period requirements. Providing recommendation based on the loan review such as Approved, Suspend and Denied/Ineligible etc. Maintain the reports as required by the process and management. Providing training and assistance to junior team members. Educational Qualification Graduate in any Stream. Job Type: Full-time Benefits: Cell phone reimbursement Commuter assistance Health insurance Life insurance Provident Fund Work from home Schedule: Night shift US shift Work Location: In person

Jr. Business development Executive Gāndhīnagar 0 years INR 3.0 - 3.0 Lacs P.A. Remote Full Time

Job description “Join Our Team: Jr. Business Development Executive Opportunity” GroDel is a sourcing and procurement services provider, delivering significant and sustainable value to companies in the procurement of their products and goods from India to the global markets. Outbound (International) Calls: Making calls to potential customers to promote products or services, and seek appointment for an on-line meeting. Also call the vendors and suppliers for various products. Inbound Calls: Handling incoming calls from customers, addressing inquiries, providing information, and resolving complaints. Lead Generation: Identifying potential leads through various channels and following up to convert them into sales opportunities. Connecting foreign buyers & sellers through Whatsapp messages and LinkedIn. Customer Service: Providing excellent customer service by addressing concerns, resolving issues, and ensuring customer satisfaction. Database Management: Maintaining accurate records of customer interactions, updating information, and documenting call outcomes. Reporting: Preparing and submitting reports on call activity, sales performance, and customer feedback. Communication Skills: Excellent verbal communication, active listening, and clear articulation are essential. Interpersonal Skills: Building rapport with customers, handling objections, and maintaining a positive attitude are crucial. Computer Skills: Basic computer literacy, including data entry and CRM software knowledge. Job type : Permanent Work format : Flexi hours OR Work from home Salary : Rs. 300,000 p.a. Job Type: Full-time Benefits: Cell phone reimbursement Commuter assistance Health insurance Life insurance Provident Fund Work from home Schedule: Monday to Friday Language: English (Required) Work Location: In person Job Type: Full-time Pay: Up to ₹300,000.00 per year Benefits: Cell phone reimbursement Commuter assistance Health insurance Life insurance Provident Fund Work from home Schedule: Monday to Friday Work Location: In person

Closing Disclosure Gandhinagar, Gujarat 3 years None Not disclosed Remote Full Time

Job description Position – Closing Disclosure Location – Gandhinagar, Gujarat Shift- Night/US Educational Qualification - Graduate in any Stream Experience – Minimum 3 Years Role – CLOSING & FUNDING FOR US RESIDENTIAL MORTGAGE Experience and Knowledge 1. Minimum 3 years’ experience in US Residential Mortgage. 2. Understanding of complete Mortgage life cycle. 3. Good knowledge of mortgage closing specific documents. 4. Thorough understanding of Initial and Final Closing Disclosure review and creation. 5. Knowledge of fee tolerances from Loan Estimate to Closing Disclosure. 6. Knowledge of multiple mortgage processing software like Encompass, Calyx Point, empower etc. will be an added benefit. 7. Good written and oral communication skills in addition to interpersonal skills. 8. Detail-oriented with strong analytical skills. 9. Ability to make sound decisions based on information provided. 10. Proficiency in Microsoft Outlook & Office. Duties and Responsibilities 11. Complete an accurate and compliant Closing Disclosure to be provided to the borrower within the TRID requirements. 12. Monitor the borrower’s receipt of the Closing Disclosure. 13. Maintain effective communication with all necessary parties involved in closing a transaction to ensure a seamless closing experience, starting with CD preparation to issuing Final Closing documents. 14. Ensure accuracy of documents sent to closing, including but not limited to borrower names, rate, term, and loan type, first payment date and escrow information. 15. Work with various internal departments as well as external organizations to obtain closing related documentation or obtain necessary information needed to complete a closing (i.e., payoffs, subordination’s, releases, tax, title, homeowners/flood information). 16. Coordinate funding dates with accounting to ensure accuracy of loan disbursements. 17. Ensure fees for lender and title companies are within TILA/RESPA guidelines. 18. Coordinate closing packages with title companies in a timely manner. 19. Verify that the loan closes within specified locks with investors. 20. Analysing and interpreting compliance reports (MAVENT etc). 21. Follow up on rate lock expirations and document expirations. 22. Keeping an eye on cure amounts while preparing CD. 23. Verification of PITI, APR with UW conditions. 24. Should know Funding Review worksheet and communicate to all parties in real tie Education and Qualifications 24. Graduate/Postgraduate in any Stream Job Type: Full-time Benefits: Cell phone reimbursement Commuter assistance Health insurance Life insurance Provident Fund Work from home Job Type: Full-time Benefits: Cell phone reimbursement Commuter assistance Health insurance Life insurance Provident Fund Work from home Schedule: Monday to Friday Night shift US shift Work Location: In person

IT Support Engineer Gāndhīnagar 0 years INR Not disclosed Remote Full Time

Job description- IT Administrator Location: Gandhinagar, Gujarat (Infocity IT Park Campus) Shift: US Night Shift (5 days a week) Salary Range: As per Market Standard Immediate Joiners Preferred Industry: Outsourcing and Offshoring Consulting Employment Type: Full-time JOB OVERVIEW: GrowQ Private Limited is seeking a highly skilled IT Administrator with a strong technical background to manage our IT infrastructure, support AWS environments, and handle network administration. The ideal candidate will possess expertise in LAN and server management, firewall security, and end-user support, with excellent communication skills to work effectively in a US-based shift. KEY RESPONSIBILITIES: AWS Management: Manage and support AWS cloud infrastructure, including EC2 instances, S3, RDS, and other services. Ensure optimal performance, security, and cost management of cloud resources. Network Administration: Oversee LAN and server management, ensuring smooth operation, connectivity, and security within the company’s IT infrastructure. Firewall Security: Configure and maintain Sophos firewalls, ensuring proper network security protocols and managing VPNs, intrusion prevention systems (IPS), and web f iltering. Office 365 & Teams: Provide support for Office 365, Teams, and other communication and collaboration tools, ensuring smooth operations and assisting with troubleshooting issues. Desktop Support: Offer end-user support for desktop systems, hardware, and software issues, ensuring minimal downtime and quick resolution of technical problems. IT Documentation: Maintain ISO-compliant documentation and assist in preparing for internal and external audits. QUALIFICATIONS: Proven experience in managing AWS cloud infrastructure. Expertise in LAN administration, server management, and network security (preferably with Sophos firewalls). Strong proficiency with Office 365 and Teams. Excellent verbal and written communication skills in English. Ability to troubleshoot and resolve desktop hardware/software issues. ISO documentation and audit experience is a plus. Job Type: Full-time Benefits: Cell phone reimbursement Commuter assistance Health insurance Life insurance Provident Fund Work from home Shift: Night shift US shift Work Days: Monday to Friday Application Question(s): Do you speak English? Work Location: In person

Closing Disclosure Gāndhīnagar 3 years INR Not disclosed Remote Full Time

Job description Position – Closing Disclosure Location – Gandhinagar, Gujarat Shift- Night/US Educational Qualification - Graduate in any Stream Experience – Minimum 3 Years Role – CLOSING & FUNDING FOR US RESIDENTIAL MORTGAGE Experience and Knowledge 1. Minimum 3 years’ experience in US Residential Mortgage. 2. Understanding of complete Mortgage life cycle. 3. Good knowledge of mortgage closing specific documents. 4. Thorough understanding of Initial and Final Closing Disclosure review and creation. 5. Knowledge of fee tolerances from Loan Estimate to Closing Disclosure. 6. Knowledge of multiple mortgage processing software like Encompass, Calyx Point, empower etc. will be an added benefit. 7. Good written and oral communication skills in addition to interpersonal skills. 8. Detail-oriented with strong analytical skills. 9. Ability to make sound decisions based on information provided. 10. Proficiency in Microsoft Outlook & Office. Duties and Responsibilities 11. Complete an accurate and compliant Closing Disclosure to be provided to the borrower within the TRID requirements. 12. Monitor the borrower’s receipt of the Closing Disclosure. 13. Maintain effective communication with all necessary parties involved in closing a transaction to ensure a seamless closing experience, starting with CD preparation to issuing Final Closing documents. 14. Ensure accuracy of documents sent to closing, including but not limited to borrower names, rate, term, and loan type, first payment date and escrow information. 15. Work with various internal departments as well as external organizations to obtain closing related documentation or obtain necessary information needed to complete a closing (i.e., payoffs, subordination’s, releases, tax, title, homeowners/flood information). 16. Coordinate funding dates with accounting to ensure accuracy of loan disbursements. 17. Ensure fees for lender and title companies are within TILA/RESPA guidelines. 18. Coordinate closing packages with title companies in a timely manner. 19. Verify that the loan closes within specified locks with investors. 20. Analysing and interpreting compliance reports (MAVENT etc). 21. Follow up on rate lock expirations and document expirations. 22. Keeping an eye on cure amounts while preparing CD. 23. Verification of PITI, APR with UW conditions. 24. Should know Funding Review worksheet and communicate to all parties in real tie Education and Qualifications 24. Graduate/Postgraduate in any Stream Job Type: Full-time Benefits: Cell phone reimbursement Commuter assistance Health insurance Life insurance Provident Fund Work from home Job Type: Full-time Benefits: Cell phone reimbursement Commuter assistance Health insurance Life insurance Provident Fund Work from home Schedule: Monday to Friday Night shift US shift Work Location: In person

IT Support Engineer Gandhinagar, Gujarat 0 years None Not disclosed Remote Full Time

Job description- IT Administrator Location: Gandhinagar, Gujarat (Infocity IT Park Campus) Shift: US Night Shift (5 days a week) Salary Range: As per Market Standard Immediate Joiners Preferred Industry: Outsourcing and Offshoring Consulting Employment Type: Full-time JOB OVERVIEW: GrowQ Private Limited is seeking a highly skilled IT Administrator with a strong technical background to manage our IT infrastructure, support AWS environments, and handle network administration. The ideal candidate will possess expertise in LAN and server management, firewall security, and end-user support, with excellent communication skills to work effectively in a US-based shift. KEY RESPONSIBILITIES: AWS Management: Manage and support AWS cloud infrastructure, including EC2 instances, S3, RDS, and other services. Ensure optimal performance, security, and cost management of cloud resources. Network Administration: Oversee LAN and server management, ensuring smooth operation, connectivity, and security within the company’s IT infrastructure. Firewall Security: Configure and maintain Sophos firewalls, ensuring proper network security protocols and managing VPNs, intrusion prevention systems (IPS), and web f iltering. Office 365 & Teams: Provide support for Office 365, Teams, and other communication and collaboration tools, ensuring smooth operations and assisting with troubleshooting issues. Desktop Support: Offer end-user support for desktop systems, hardware, and software issues, ensuring minimal downtime and quick resolution of technical problems. IT Documentation: Maintain ISO-compliant documentation and assist in preparing for internal and external audits. QUALIFICATIONS: Proven experience in managing AWS cloud infrastructure. Expertise in LAN administration, server management, and network security (preferably with Sophos firewalls). Strong proficiency with Office 365 and Teams. Excellent verbal and written communication skills in English. Ability to troubleshoot and resolve desktop hardware/software issues. ISO documentation and audit experience is a plus. Job Type: Full-time Benefits: Cell phone reimbursement Commuter assistance Health insurance Life insurance Provident Fund Work from home Shift: Night shift US shift Work Days: Monday to Friday Application Question(s): Do you speak English? Work Location: In person

Executive Assistant to CEO Gandhinagar, Gujarat 0 years INR Not disclosed On-site Full Time

Job Title: Executive Assistant to CEO/MD Location: Gandhinagar and Ahmedabad, Gujarat Salary: ₹20,000 per month + statutory benefits (PF, ESIC, etc. paid leave as per company policy) Job Type: Full-Time | On-Site | Local Travel Required Job Summary: We are seeking a reliable, proactive, and well-organized Executive Assistant to support the CEO/Managing Director in their day-to-day operations. The ideal candidate will handle administrative tasks, assist in client communication, manage files and documents, coordinate office activities, and perform banking or field-related errands as needed. Key Responsibilities: Assist the CEO/MD with day-to-day administrative and operational tasks Maintain physical and digital files, documents, records, and reports Draft, type, and proofread emails, letters, and communication in English, Hindi, and Gujarati Coordinate meetings, appointments, travel plans, and schedules Handle incoming and outgoing correspondence professionally Support in handling client queries and communication, both in-person and online Visit banks, government offices, and client locations for official work (local travel only) Perform office-related errands and ensure the smooth operation of daily office tasks Maintain confidentiality and handle sensitive information with discretion Required Skills & Qualifications: Minimum 12th pass; Graduate preferred Proficiency in MS Office (Word, Excel, Outlook, PowerPoint) Strong written and verbal communication in Gujarati, Hindi, and English Basic understanding of office administration, filing systems, and client service Honest, trustworthy, and capable of managing confidential work Pleasant personality and professional behaviour Willingness to travel locally within Gandhinagar and nearby areas when required Ability to work independently and under supervision Additional Information: Working Hours: Monday to Saturday | 9:30 AM – 6:30 PM Joining: Immediate preferred Job Type: Full-time Schedule: Day shift Work Location: In person

Executive Assistant to CEO Gāndhīnagar 0 years INR 2.4 - 2.4 Lacs P.A. On-site Full Time

Job Title: Executive Assistant to CEO/MD Location: Gandhinagar and Ahmedabad, Gujarat Salary: ₹20,000 per month + statutory benefits (PF, ESIC, etc. paid leave as per company policy) Job Type: Full-Time | On-Site | Local Travel Required Job Summary: We are seeking a reliable, proactive, and well-organized Executive Assistant to support the CEO/Managing Director in their day-to-day operations. The ideal candidate will handle administrative tasks, assist in client communication, manage files and documents, coordinate office activities, and perform banking or field-related errands as needed. Key Responsibilities: Assist the CEO/MD with day-to-day administrative and operational tasks Maintain physical and digital files, documents, records, and reports Draft, type, and proofread emails, letters, and communication in English, Hindi, and Gujarati Coordinate meetings, appointments, travel plans, and schedules Handle incoming and outgoing correspondence professionally Support in handling client queries and communication, both in-person and online Visit banks, government offices, and client locations for official work (local travel only) Perform office-related errands and ensure the smooth operation of daily office tasks Maintain confidentiality and handle sensitive information with discretion Required Skills & Qualifications: Minimum 12th pass; Graduate preferred Proficiency in MS Office (Word, Excel, Outlook, PowerPoint) Strong written and verbal communication in Gujarati, Hindi, and English Basic understanding of office administration, filing systems, and client service Honest, trustworthy, and capable of managing confidential work Pleasant personality and professional behaviour Willingness to travel locally within Gandhinagar and nearby areas when required Ability to work independently and under supervision Additional Information: Working Hours: Monday to Saturday | 9:30 AM – 6:30 PM Joining: Immediate preferred Job Type: Full-time Schedule: Day shift Work Location: In person

Graphic Designer – Social Media Graphics gāndhīnagar 2 - 4 years INR Not disclosed Remote Full Time

Position: Graphic Designer (Social Media Specialist) Location: Gandhinagar / Remote Employment Type: Full-time Experience: 2-4 years Shift: US/Night About the Role We are looking for a creative Graphic Designer who is passionate about designing engaging social media content . The ideal candidate should have strong visual design skills, an eye for detail, and the ability to translate brand messages into impactful graphics tailored for different social media platforms. Key Responsibilities Design visually appealing graphics, posts, stories, reels, and banners for platforms like Instagram, Facebook, LinkedIn, Twitter, and YouTube. Create social media campaigns that reflect the brand’s voice and identity. Adapt and resize creatives for multiple platforms and ad formats. Work with the marketing team to develop creative ideas for promotions, campaigns, and storytelling. Stay updated on current design trends and social media best practices . Ensure brand consistency across all visual content. Support in creating basic motion graphics, GIFs, and short-form videos for social media. Required Skills & Qualifications Bachelor’s degree/diploma in Graphic Design, Visual Arts, or related field (or equivalent experience). Proficiency in Adobe Creative Suite (Photoshop, Illustrator, After Effects) or tools like Canva, Figma, CorelDRAW . Strong understanding of social media platforms and their content requirements. Knowledge of typography, layout design, and color theory. Ability to deliver creative work within tight deadlines. Creative thinker with attention to detail and brand alignment. Job Types: Full-time, Permanent Benefits: Health insurance Provident Fund Work from home Work Location: In person

Loan Processor (Mortgage BPO – U.S. Broker Support) gandhinagar, gujarat 5 years None Not disclosed On-site Full Time

Loan Processor (Mortgage BPO – U.S. Broker Support) Position Title: Loan Processor – Mortgage Back-Office BPO Location: Gandhinagar, Gujarat Employment Type: Full-Time Shift Time: 9am EST to 5pm EST Reports To: Team Lead / Processing Manager About the Role We are seeking an experienced Mortgage Loan Processor to join our back-office BPO team supporting U.S.-based mortgage brokers. The Loan Processor will be responsible for reviewing borrower documentation, preparing loan files, coordinating with third-party vendors, and ensuring files are complete and compliant before submission to underwriting. This role requires strong knowledge of U.S. mortgage processes, broker workflows, and compliance regulations. Key Responsibilities 1. Collect, review, and verify borrower documents including income, assets, credit, and employment. 2. Ensure all required disclosures and documents are obtained in compliance with TRID, RESPA, and CFPB guidelines. 3. Enter, update, and maintain loan data in Loan Origination Systems (LOS) (Encompass, Calyx Point, LendingPad, or equivalent). 4. Run automated underwriting systems (DU/LP) and review findings. 5. Coordinate with third-party vendors for appraisals, title, and insurance. 6. Prepare complete loan files for submission to underwriters. 7. Identify and resolve missing or incorrect documentation. 8. Work with the lender to get the loan file cleared for closing. 9. Track and manage loan pipeline, ensuring deadlines and SLAs are met. 10. Collaborate with team members and Quality Control staff to maintain accuracy and compliance. Required Skills & Qualifications 1. 2–5 years of experience in U.S. mortgage processing (broker or lender side). 2. Hands-on experience with Loan Origination Systems (Encompass, Calyx Point, LendingPad, or similar). 3. Strong understanding of borrower documentation: W-2s, 1099s, pay stubs, bank statements, tax returns. 4. Working knowledge of credit reports, VOE/VOA, DU/LP findings. 5. Familiarity with U.S. mortgage compliance regulations (TRID, RESPA, HMDA, etc.). 6. Excellent analytical skills for income calculation and DTI analysis. 7. Good communication skills (written and verbal English). 8. Ability to work in a fast-paced, deadline-driven environment with high accuracy. Preferred Qualifications 1. Prior experience in a Mortgage BPO/KPO environment. 2. Exposure to closing or post-closing functions. 3. Experience handling broker-specific workflows. Job Types: Full-time, Permanent Work Location: In person

Loan Processor (Mortgage BPO – U.S. Broker Support) gāndhīnagar 2 - 5 years INR Not disclosed On-site Full Time

Loan Processor (Mortgage BPO – U.S. Broker Support) Position Title: Loan Processor – Mortgage Back-Office BPO Location: Gandhinagar, Gujarat Employment Type: Full-Time Shift Time: 9am EST to 5pm EST Reports To: Team Lead / Processing Manager About the Role We are seeking an experienced Mortgage Loan Processor to join our back-office BPO team supporting U.S.-based mortgage brokers. The Loan Processor will be responsible for reviewing borrower documentation, preparing loan files, coordinating with third-party vendors, and ensuring files are complete and compliant before submission to underwriting. This role requires strong knowledge of U.S. mortgage processes, broker workflows, and compliance regulations. Key Responsibilities 1. Collect, review, and verify borrower documents including income, assets, credit, and employment. 2. Ensure all required disclosures and documents are obtained in compliance with TRID, RESPA, and CFPB guidelines. 3. Enter, update, and maintain loan data in Loan Origination Systems (LOS) (Encompass, Calyx Point, LendingPad, or equivalent). 4. Run automated underwriting systems (DU/LP) and review findings. 5. Coordinate with third-party vendors for appraisals, title, and insurance. 6. Prepare complete loan files for submission to underwriters. 7. Identify and resolve missing or incorrect documentation. 8. Work with the lender to get the loan file cleared for closing. 9. Track and manage loan pipeline, ensuring deadlines and SLAs are met. 10. Collaborate with team members and Quality Control staff to maintain accuracy and compliance. Required Skills & Qualifications 1. 2–5 years of experience in U.S. mortgage processing (broker or lender side). 2. Hands-on experience with Loan Origination Systems (Encompass, Calyx Point, LendingPad, or similar). 3. Strong understanding of borrower documentation: W-2s, 1099s, pay stubs, bank statements, tax returns. 4. Working knowledge of credit reports, VOE/VOA, DU/LP findings. 5. Familiarity with U.S. mortgage compliance regulations (TRID, RESPA, HMDA, etc.). 6. Excellent analytical skills for income calculation and DTI analysis. 7. Good communication skills (written and verbal English). 8. Ability to work in a fast-paced, deadline-driven environment with high accuracy. Preferred Qualifications 1. Prior experience in a Mortgage BPO/KPO environment. 2. Exposure to closing or post-closing functions. 3. Experience handling broker-specific workflows. Job Types: Full-time, Permanent Work Location: In person

Loan Processor (Mortgage BPO – U.S. Broker Support) gandhinagar, gujarat 0 - 5 years None Not disclosed On-site Full Time

Loan Processor (Mortgage BPO – U.S. Broker Support) Position Title: Loan Processor – Mortgage Back-Office BPO Location: Gandhinagar, Gujarat Employment Type: Full-Time Shift Time: 9am EST to 5pm EST Reports To: Team Lead / Processing Manager About the Role We are seeking an experienced Mortgage Loan Processor to join our back-office BPO team supporting U.S.-based mortgage brokers. The Loan Processor will be responsible for reviewing borrower documentation, preparing loan files, coordinating with third-party vendors, and ensuring files are complete and compliant before submission to underwriting. This role requires strong knowledge of U.S. mortgage processes, broker workflows, and compliance regulations. Key Responsibilities 1. Collect, review, and verify borrower documents including income, assets, credit, and employment. 2. Ensure all required disclosures and documents are obtained in compliance with TRID, RESPA, and CFPB guidelines. 3. Enter, update, and maintain loan data in Loan Origination Systems (LOS) (Encompass, Calyx Point, LendingPad, or equivalent). 4. Run automated underwriting systems (DU/LP) and review findings. 5. Coordinate with third-party vendors for appraisals, title, and insurance. 6. Prepare complete loan files for submission to underwriters. 7. Identify and resolve missing or incorrect documentation. 8. Work with the lender to get the loan file cleared for closing. 9. Track and manage loan pipeline, ensuring deadlines and SLAs are met. 10. Collaborate with team members and Quality Control staff to maintain accuracy and compliance. Required Skills & Qualifications 1. 2–5 years of experience in U.S. mortgage processing (broker or lender side). 2. Hands-on experience with Loan Origination Systems (Encompass, Calyx Point, LendingPad, or similar). 3. Strong understanding of borrower documentation: W-2s, 1099s, pay stubs, bank statements, tax returns. 4. Working knowledge of credit reports, VOE/VOA, DU/LP findings. 5. Familiarity with U.S. mortgage compliance regulations (TRID, RESPA, HMDA, etc.). 6. Excellent analytical skills for income calculation and DTI analysis. 7. Good communication skills (written and verbal English). 8. Ability to work in a fast-paced, deadline-driven environment with high accuracy. Preferred Qualifications 1. Prior experience in a Mortgage BPO/KPO environment. 2. Exposure to closing or post-closing functions. 3. Experience handling broker-specific workflows. Job Types: Full-time, Permanent Work Location: In person

Client Support Analyst gāndhīnagar 0 years INR Not disclosed On-site Full Time

Job Title: Client Support Analyst (US Shift / Night Shift) Location: Gandhinagar Shift Timing: US Shift (Night Shift IST) Industry: BPO AExperience and Knowledge 1. Basic understanding of US Residential Mortgage. 2. Familiarly of Encompass, Calyx point and any other loan origination platform. Duties and Responsibilities 3. The primary and basic duty of an associate is to follow the process steps defined in the SOP and complete all the daily files/loans/tasks assigned to the associate. 4. Associate has the duty to discuss every complicated mater with the lead/manager/people in charge/and other professionals effectively to settle the important issues. 5. Associate has to work for lessening the number of mistakes or errors so has to monitor day to day files/loans/tasks. 6. The responsibility also includes carrying out additional and supporting tasks like updating activity log, client CMS and any additional tasks assigned by lead/Manager. 7. Associate has to complete the number of files/loans assigned to him/her. 8. Associate needs to achieve production target in the 9 hours shift without compromising quality and efficiency. 9. Associate has to escalate any issues or errors he/she come across. 10. It is the major responsibility of the Associate to keep abreast and thorough knowledge of the process he/she is assigned to. Skills and Specifications 11. The Associate should be an excellent communicator and so should have skills both verbally and written in English. 12. Associate should have excellent basic computer/MS Office knowledge. 13. Associate should have tying speed and accuracy in English language. 14. Associate should be able to adapt to perpetual changes in process in which he/she is assigned to. 15. The Associate needs to be very patient and motivated towards the work. 16. Associate should be very clear about the technical skills and related area. Education and Qualifications 17. Minimum a bachelor’s degree in any stream but commerce will be preferred. Job Type: Full-time Benefits: Cell phone reimbursement Health insurance Provident Fund Work Location: In person

Lead Generator – U.S. Mortgage Industry gāndhīnagar 1 years INR Not disclosed On-site Full Time

Job Title: Lead Generator – U.S. Mortgage Industry (Night Shift) Location: Gandhinagar, Gujarat (On-site or Hybrid) Job Type: Full-Time Department: Sales & Marketing Role Overview As a Lead Generator , you will be responsible for identifying, qualifying, and nurturing leads in the U.S. mortgage industry. This is a night shift role, ideal for candidates with excellent communication skills, experience in international voice processes, and a passion for sales. Key Responsibilities Make outbound calls to potential clients in the U.S. (homeowners, buyers, real estate agents) Generate and qualify leads for various mortgage products (home loans, refinancing, HELOCs, etc.) Gather and verify basic customer information (e.g., property details, credit score range, loan needs) Schedule appointments or transfer qualified leads to U.S.-based mortgage loan officers Log and manage all leads using CRM tools (e.g., Salesforce, HubSpot, Velocify) Meet daily, weekly, and monthly lead generation targets and performance KPIs Stay updated with U.S. mortgage trends, interest rates, and compliance protocols Requirements Bachelor’s degree preferred (any discipline) 1+ years of experience in U.S. voice process / lead generation / telemarketing / BPO sales Excellent spoken and written English with neutral or U.S.-friendly accent Prior experience in mortgage, insurance, or financial services is a strong plus Familiarity with CRM tools and data entry best practices Ability to work independently during night shifts and meet tight deadlines Willingness to work U.S. time zones (EST/PST) Preferred Skills Experience with U.S. mortgage products (FHA, VA, conventional, refinance, etc.) Knowledge of U.S. compliance standards (TCPA, DNC list handling, etc.) BPO experience in finance or real estate verticals Strong objection handling and conversion skills Job Type: Full-time Work Location: In person