Lead - Digital lending (Growth)

After the successful integration of Dewan Housing Finance Ltd. (DHFL), Piramal Capital & Housing Finance is now one of the largest housing finance companies in India.

Today, our retail products include – Housing loans, MSME loans, Used cars, LAS, Personal loans, Embedded finance (digital lending)

Role : Product/Growth Lead – D2C Growth (NTP )

Roles & Responsibilities

-Own and deliver the growth and scale-up

currently (including but not limited to):

- Customer D2C (in response to Digital Marketing campaigns)

- Outbound & Inbound Call Centers (CC)

- Piramal's Customer Mobile App

- Branch Sales Teams across network of Piramal branches

- Branch Operations Teams across network of Piramal branches

-Break down quarterly/monthly business growth goals into channel-wise business targets

setup channel-wise clear and granular funnels

funnel measurement systems/dashboards

sales/growth rigors with daily/weekly sales cadences

channel stakeholders (e.g. branch sales or operations teams or call center or digital marketing teams)

-Develop data-driven insights to continuously scale leads, optimize conversions, reduce CAC, improve profitability

-Deliver defined channel-wise business targets

-Collaborate with Tech, Data Science and Digital Marketing team members (in an agile, cross-functional squads)

to drive tech improvements across product journeys