Lead Data Analyst

Role Summary

As a Lead Analyst, Business Analytics, you will be responsible for supporting the reporting and analytics functions for our MSP, RPO and Procurement Solutions programs. You will provide reporting and analytical support to our program teams and clients by leveraging our tools and best practices. You will be assigned to multiple programs and/or product lines and must be available to support client programs in many different capacities.

You should be able to execute job responsibilities with the understanding of how output would affect and impact other operational areas. You are expected to lead a team of direct reports.

Your Responsibilities, Impact & Contribution

• Compile, deliver, and track data used to measure overall program performance as well as individual vendor performance on a daily, weekly, monthly, quarterly basis
• Provides written analysis of business issues using internal data sources, trending analysis and problem-solving skills
• Reconcile and manage data quality as necessary to resolve discrepancies and/or reconcile results
• Administer program operations reports (internal or client-facing) and produce corporate level reporting to support management decision-making
• Maintain program reporting catalogues, schedules and documentation to support business continuity
• Document reporting requirements, procedures, and business rules necessary to support the delivery of reporting for our programs and customers
• Manage a combination of regularly scheduled deliverables as well as ad hoc reporting requests, with direct interaction with stakeholders
• Implement complex technical solutions into deliverables (eg. Power BI, SQL, etc.)
• Perform complex analyses of the program data (including recommendations for current and potential program concerns, benchmarking against other data sets, sophisticated cost savings analyses, etc.)
• Lead the Business Analytics workstream during the implementation of new programs and expansions
• Critical involvement in the creation of QBR presentations including recommendations for improvement, relevant benchmarking, outside data sources, etc.
• Oversee training and development of direct reports
• Mentor junior Associates & Analysts in industry best practices, analysis methodology and/or technical skills
• Any other duties as required

Qualifications, Skills, and Experience

• B.Sc/BE/Btech. in Computer Science, Business, or related major or equivalent business experience
• 5 8 years of analytics experience, Recruitment/HR function, or staffing industry preferred
• A minimum of 3 – 5 years of Recruitment/Staffing industry experience
• Must have advanced knowledge of MS Excel (proficiency with vlookups, pivot tables, complex formulas, dynamic charts, graphs, etc.)
• Proficiency with the reporting tools utilized by our programs and provided by our Technology partners (Applicant Tracking Systems and/or Vendor Management Systems, etc.)
• Advanced knowledge of Power BI
• Must have professional experience of ETL processes, data modelling, data visualization and business requirements
• Must have strong organizational and communication skills (both written and verbal)
• Must have strong problem-solving capabilities, and flexibility to handle multiple tasks concurrently
• Must have excellent time management skills and the ability to hit aggressive deadlines.
• Must have the ability to build relationships with key individuals
• Aptitude for learning new technologies and learning on the fly