Lead Business Execution Consultant - COO Functions Delivery

About this role:

Wells Fargo is seeking a Lead Business Execution Consultant

Reporting to the Business Execution Senior Manager for the COO Functions Business Office and CAO Utility group at I&P, this position is responsible for delivering on key responsibilities for the business office for the COO functions delivery group.

This role requires experience in strategy and planning, a flair for executive presentation and data, and an ability to prioritize and execute on strategic goals

In this role, you will::

• Support the COO Business Office Manager as a central coordination point for all Corp Services teams and support Corp Services leader in
  • Design & drive leadership planning sessions to review the progress of strategic initiatives / programs
  • Create framework and report on all key program metrics (Global delivery, people, financial, performance)
  • Monitor and track BUR cadence for Corp Services leader with US Functional heads
  • Help in standardization and harmonization of processes best practices across function and locations
• Manage ad-hoc projects and requests for data
• Represent the COO functions delivery group in the I&P COO Business Forum
• Provide a central coordination for other support groups to interface across Corp Services.
• Support I&P legal entity initiatives Site, Compliance and employee related.
• Risk Management: Proactively identifying risks and building robust internal controls

Strategic Management

• Support Business Execution Senior Manager in executing the groups strategy based on direction from the Corporate Services Delivery Executive
• Co-ordinate global delivery planning for COO functions
• Facilitate the progression of ideas to business cases and projects in accordance with agreed priorities

Financial

• Support Business Execution Senior Manager is working with Finance to monitor and report on key metrics for the group

Relationship Management

• Initiating, developing, and maintaining relationships with stakeholders across Wells Fargo
• Build strong relationship with all leaders of the COO Functions Delivery organization and their management teams
• Understand the business goals and priorities of the respective stakeholders to deliver the same.
• Establish effective communication with partners
• Continually identify and drive opportunities improvements in effectiveness, efficiency and experience

Operational Management

• Create reports and processes to monitor operational performance of the group
• Establishment of service performance measures tied to business outcomes
• Review and drive improvements in policies, practices and procedures on an ongoing basis with the view to creating an environment of constant improvement
• Evaluate impact, implement and measure improvements in standards achieved. Build up and maintain a sound knowledge of industry practices and procedures and examine value to the current internal environment
• Ensure no surprises, and active risk management.
• Create visibility of operations through reporting / metrics for the groups management
• Continuously strive towards effectiveness, efficiency and experience.

Required Qualifications:

• 5+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired experience profile

• Required to have 5+ years experience in strategy, planning or business operations, with last 2-3 years in roles with executive interaction
• Experience with in-house centers would be an advantage, especially in the Banking/ Financial Services domain
• Must demonstrate drive for results in impacting business outcomes.
• Demonstrates a high degree of reliability, integrity, and trustworthiness in all areas
• Takes ownership for responsibilities and for management of risk exposure
• Must demonstrate keen eye for detail, ability to analyze and interpret data
• Influencing skills and working effectively in a matrix
• Prioritization and time management
• High degree of comfort with Data, Reporting, Analytics
• Has had exposure to in process improvement and quality frameworks.
• Strong MS Office skills. Should be proficient in working on MS Excel, MS PowerPoint, MS Visio, etc.