Jobs

Interviews
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home

Jobs

Home
>
Jobs in Gurugram
>
Vuram
>
Lead Associate - Transactional Quality

Lead Associate - Transactional Quality

Vuram

7 - 11 years

5 - 10 Lacs

Gurugram

Posted:4 hours ago| Platform:

Apply

Skills Required

Training QA RCA ISO Lead Associate transactional quality

Work Mode

Work from Office

Job Type

Full Time

Job Description

Complete Daily Quality checks as per the process requirementProvides on time Feedback to the agents for the errors identifiedConduct Customer comeback analysis for all the errors received from the clientsTo meet the monthly sampling numbers as per the defined targetComplete the feedback targets as specified in the QSDContribute brainwave ideas to improve the processComplete the WB Role Roadmap within the stipulated timePrepare all team and client related reports for QualityComplete RCA for all the errors identifiedEnsure the QA process adheres to ISO guidelinesIdentify the improvement areas for staff and share it with the AM- QualityCommunication with clients on a periodic basisComplete the Calibration exercise on a periodic basis as definedCreate Error analysis/RCA Report within the defined timelineAttend all the development and quality trainings that are identified for a QAHelp operations in identifying the training needs for the ops associatesDrive projects and be part of the projects that are identified in the team Qualifications Graduate

More Jobs at Vuram

Assistant Manager - Operations

Mumbai, Nashik, Hyderabad, Pune, Chennai, Gurugram, Bengaluru

3 - 6 yrs

INR 2 - 6 Lacs

Senior Group Manager - PTP Operations

Pune

15 - 18 yrs

INR 10 - 15 Lacs

Associate - Operations

Bengaluru

Experience: Not specified

INR 2 - 5 Lacs

Senior Group Manager - Transactional Quality

Gurugram

4 - 9 yrs

INR 10 - 14 Lacs

Senior Associate - Operations

Chennai

1 - 4 yrs

INR 2 - 6 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Training Interview Now

Vuram

www.vuram.com

Information Technology and Services

San Francisco

51-200 Employees

194 Jobs

Key People

Srinivasan P

CEO
Ramakrishnan S

CTO
Bharath K

VP of Sales

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Lead Associate - Transactional Quality

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

More Jobs at Vuram

Mock Interview

RecommendedJobs for You

Lead Associate - Transactional Quality

Lead Associate - Transactional Quality

Lead Associate - Transactional Quality

Urgent hiring For US travel Quality analyst ( voice process)

Lead Associate - Transactional Quality

Quality Analyst

Quality Analyst II

Analyst - Lab Water Solutions

Quality Analyst

Quality Analyst

Login to

Please Verify Your Phone or Email

Confirm Action

Contact Us

Search

Profile

Upskill and Grow with AI

Personal Settings

Lead Associate - Transactional Quality

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

More Jobs at Vuram