Lead - Application & Service Delivery

Job Purpose

Managing a robust information system, applications, and database at optimum cost. Providing periodic hardware refreshes and upgrades. Driving migration to cloud on premise servers. Leading IoT implementation, and OT data streamlining. Leading SAP, GRC, and SCPI support. Provide leadership in information security, IT goverce & compliance.

Job Context & Major Challenges

Job Context:
Implementing SAP integration for all manufacturing units & ensuring end to end solution mapping is a challenge due to complex structure of the plant In the absence of specific industry solution in SAP, ensuring textile processes is embedded in SAP Working in multiple applications over different platforms and ensuring seamless integration

Key Result Areas KRA (Accountabilities) (Max 1325 Characters) Supporting Actions (Max 1325 Characters) KRA1 Map Production / Operations manufacturing process of Textile in SAP Production planning of Dye house, Spinning, Looms, Process house and Wool operations Mapping of quality parameters at preparatory, RF & Post spinning (inprocess material) in SAP. KRA10 IoT & Maintain Internal and external SLA 12. Maintain Internal and external SLA Design, Develop & Maintain overall process in IT application support as per Industry Standard, Design, Develop & Maintain Incident Management, Problem Management, Change Request as per ITIL and ITSM Standard, Maintain Internal SLA of IT with the Business teams Maintain SLA with External Partners, KRA11 Process adherence in IT Service Delivery Design, Develop & Maintain overall process in IT application support as per Industry Standard, Design, Develop & Maintain Incident Management, Problem Management, Change Request as per ITIL and ITSM Standard KRA12 Maintaining ISO Standards for IT Ensure all business processes and policies comply with ISO 27001 Information Security Management System (ISMS) standards Maintain business continuity framework and best practices as per ISO 22301 and ISO 22701 Ensure business policies and procedures are aligned as per ISO Standards Provide Certification of ISO 27701 PIMS (Privacy Information Management System) Ensure renewal of ISO certifications with minimum noncompliance KRA2 Procurement, Supply Chain & Warehouse Quality mapping at procurement process at RM & Stores & Spares. Implementation of best practices in area of procurement. Implementation of system controls at procurement area. Supply Chain including Jobwork, Outsourcing, Warehouse management Internal as well as External including Handling Unit Management and Extended Warehouse Management, KRA3 Plant Maintece Mapping of Maintece module in SAP for preventive, Planned, predictive, Break down, calibration. Integration of Equipment & assets KRA4 Payroll / HR systems Implementation of user friendly system for workers payroll. System should not be men dependent and integrated with Bio Matric system. KRA5 Integration of SAP & Non SAP applications 9. Team management & Development Integration of SAP with non sap system in DT business example Kalki, Shoppers , Travel , Eway Bill, Plan Visage, Payroll. Using Batch process, EDI, IDOC and Special platforms for Integration like PI/XI/HCI/ SCPI. KRA6 Integration with in SAP different modules. Integration of different SAP modules like Plant Maintece, Fice and Controlling, Production planning, Quality Management, Sales & Distribution, HCM, Payroll, Material Management, Warehouse Management etc KRA7 Project management Lead Projects in IT with project management methodology, Ensure Engagement of stakeholders during all the stages of the project, Effective working with support partners for maximum output. Ensure completion of project within time lines & cost. Organise periodical meetings and review with the project Sponsor and Steering Committee, Schedule regular follow up meeting with the project team, Ensure meeting the overall timelines of the project keeping into consideration the scope, KRA8 Team management & Development Develop internal team for effective output SAP & Non SAP system Develop selfskills like project management, new SAP tools and integrations by attending online / class room training, seminars etc. KRA9 Develop Analytical and MIS reporting via BI Tools Implementation of Business Intelligence tool example Qlikview/ Microsoft BI in all the areas for better & fast decision by management.