Lead Analyst

About The Role : Role Purpose Data Analyst, Data Modeling, Data Pipeline, ETL Process, Tableau, SQL, Snowflake. Do Strong expertise in data modeling, data warehousing, and ETL processes. - Proficient in SQL and experience with data warehousing tools (e.g., Snowflake, Redshift, BigQuery) and ETL tools (e.g., Talend, Informatica, SSIS). - Demonstrated ability to lead and manage complex projects involving cross-functional teams. - Excellent analytical, problem-solving, and organizational skills. - Strong communication and leadership abilities, with a track record of mentoring and developing team members. - Experience with data visualization tools (e.g., Tableau, Power BI) is a plus. - Preference to candidates with experience in ETL using Python, Airflow or DBT Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed