Lead Administrator - L1

Role Purpose

The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations

• 6-10Y of Exp in Advanced Windows Server administration skills for Windows Server 2012, 2016, 2019, 2022 OS
• Expertise in Windows Server Operating system platforms AD, DHCP, DNS, File/Print, IPV4, Domain connectivity to windows server
• Basic knowledge of VMWare virtualization infrastructure.
• Good troubleshooting skill of AD and Group Policies.
• Hands-on experience on DFS namespace and replication implementation and troubleshooting skills.
• Hands on experience on Windows Cluster and High availability system
• Performance monitoring and tuning.
• Expertise in root cause analysis of the major incidents/problems
• Expertise in handling the Major Incident for Windows Server
• Good exposure in Vulnerability Management and their remediation
• Good hands-on experience of Windows Server Troubleshooting tools and their use (sysinternals tools)
• Understanding capacity planning.
• H/W troubleshooting & Vendor coordination
• Configuration and Administration of RAID technologies (RAID 0+1, RAID 1, RAID 5 etc.)
• Basic knowledge of PowerShell scripting
• Independent decision-making skill on infrastructure enhancement
• Good knowledge of Change, Incident and Problem management.
• Experience of handling global customers.

Team Management

• Resourcing
  • Forecast talent requirements as per the current and future business needs
  • Hire adequate and right resources for the team
  • Train direct reportees to make right recruitment and selection decisions
• Talent Management
  • Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness
  • Build an internal talent pool of HiPos and ensure their career progression within the organization
  • Promote diversity in leadership positions
• Performance Management
  • Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.
  • Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below
• Employee Satisfaction and Engagement
  • Lead and drive engagement initiatives for the team
  • Track team satisfaction scores and identify initiatives to build engagement within the team
  • Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team
  • Exercise employee recognition and appreciation