Laundry Supervisor

Job Description

"We are hiring for "Laundry Supervisor" for an leading Luxury Cloth Spa is a premier dry cleaning and laundry service in Mumbai location." Bianca The Luxury Clothspa is a premier dry cleaning and laundry service renowned for its commitment to quality and excellence. With multiple outlets spread across Mumbai and Thane, we cater to the discerning tastes of our clients by offering specialized cleaning solutions for delicate fabrics, designer wear, and luxury garments. Our premium services are complemented by convenient home pickup and drop facilities throughout Mumbai, ensuring a seamless and hassle-free experience. At Bianca, we prioritize customer satisfaction and deliver impeccable care for every garment, making us the trusted choice for those who seek perfection in fabric cleaning. Job Title: Laundry Supervisor Hub & Spoke Operations Job Summary: We are seeking a skilled and experienced Laundry Supervisor to oversee our Hub & Spoke operations. The ideal candidate should have a background in retail laundry, with experience handling garments of luxury brands and Indian designers. The role involves managing sorting, classification, dry cleaning, wet cleaning, spotting & stain removal, steam ironing, finishing, quality control, and packing. The supervisor will lead and coordinate all departments, ensuring smooth operations across the board. Key Responsibilities: - Supervise and coordinate all laundry processes, including sorting, classification, dry cleaning, wet cleaning, spotting, stain removal, steam ironing, finishing, and packing. - Maintain high standards of quality control to ensure garments are delivered impeccable and meet client expectations, especially for luxury and designer brands. - Guide and oversee departments such as Dry Cleaning, Spotting, Ironing, Packing, Dispatch, and Logistics. - Collaborate effectively with store executives, pickup executives, drivers, and customers to ensure timely pickups and deliveries. - Ensure proper handling and care of luxury and designer garments during all processes. - Monitor work progress, troubleshoot issues, and optimize workflow to increase efficiency. - Maintain documentation, reports, and logs related to operations and quality checks. - Implement safety, quality standards, and best practices in all departments. - Train and guide staff to uphold service standards and operational efficiency. Qualifications & Skills: - Proven experience in retail laundry operations, preferably handling luxury and designer garments. - Strong knowledge of sorting, classification, dry cleaning, wet cleaning, spotting, stain removal, and finishing techniques. - Leadership skills with the ability to guide multiple departments. - Excellent coordination and communication skills to liaise with various teams and clients. - Good computer skills, including basic reporting and inventory management software. - Strong attention to detail and commitment to quality. - Ability to work under pressure and meet deadlines. Perks and Benefits: Attractive Salary & Other Benefits How to Apply : interested candidates kindly share profiles to careers@biancaclothspa.com