Posted:1 day ago|
Platform:
Work from Office
Full Time
Role & responsibilities Create a streamline process for technicians and delivery partners; to ensure on time service and installation Optimize the existing process to the benchmark levels to meet the rapidly changing business environment Build and refine performance management tools to improve quality of the technicians and the delivery partners Create workforce engagement programs to recognize top performers and motivate the team of technicians and the delivery partners Develop, implement and review operational policies and procedures Work with senior stakeholders Communicate with our customers if needed. Preferred candidate profile 0- 2 years of minimum experience in high growth operation Excellent verbal and written communication skills; the ability to call, connect and interact in English, Kannada. Able to multitask, prioritize, and manage time efficiently Help promote a company culture that encourages top performance and high morale. Comfortable working on weekends Comfortable working with 4 days weekoff
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