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L2/L3 Production Support - Broadridge Regulatory Reporting

L2/L3 Production Support - Broadridge Regulatory Reporting

Luxoft

5 - 9 years

0 Lacs

haryana

Posted:1 week ago| Platform: Shine logo

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Skills Required

sql log analysis incident management problem management change management broadridge regulatory reporting platform unixlinux trade lifecycle regulatory reporting frameworks emir mifid ii sftr itilbased processes stakeholder communication

Work Mode

On-site

Job Type

Full Time

Job Description

You are urgently seeking a highly skilled Technology Support Analyst with hands-on experience in the Broadridge Regulatory Reporting platform. This role requires specialized expertise in supporting the platform, collaborating with business, operations, and technology teams to resolve production issues effectively in a critical financial reporting environment. Your responsibilities will include providing L2/L3 production support for Broadridge's Regulatory Reporting platform, ensuring system availability and stability. You will investigate, triage, and resolve application issues and data discrepancies across various systems. Working closely with Broadridge product teams will be essential to escalate and resolve platform-specific issues. Additionally, you will act as the subject matter expert (SME) for the platform within the support team, monitoring daily reporting workflows, scheduled tasks, and regulatory submissions. You must have at least 5 years of technology/application support experience in financial services, with mandatory hands-on experience in the Broadridge Regulatory Reporting platform such as RegPro, RRD, or equivalent solutions. Strong analytical and troubleshooting skills, including exposure to SQL, Unix/Linux, and log analysis, are required. Knowledge of trade lifecycle, regulatory reporting frameworks (e.g., EMIR, MiFID II, SFTR), and data reconciliation workflows is essential. Experience in ITIL-based processes (incident, problem, change management) is necessary, along with excellent stakeholder communication and incident management skills. Nice-to-have skills include familiarity with DevOps tools, job schedulers (e.g., Control-M), and monitoring platforms (e.g., AppDynamics, Splunk). Prior experience in a global support model with shift-based or on-call rotations would be advantageous.,

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L2/L3 Production Support - Broadridge Regulatory Reporting