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0.0 years
0 Lacs
, India
On-site
About the Role: 07 Job Description Department overview: As a global leader in trade and transaction reporting, the S&P Cappitech team have been providing RegTech solutions for over two decades. Our cloud-based, cross regulation SaaS platform allows banks, brokers, hedge funds, asset managers, insurance companies and corporates to comply with global regulatory requirements. Our support team is expanding, and you will play an important role in continuing to make it all happen. You will be joining a team of problem solvers and solution finders with a passion for providing the very best customer experience in a fast-paced environment. We are a diverse team supporting our global customers. S&P values focus on inclusiveness, collaboration and integrity and our management strive to provide a work environment that encourages our colleagues to achieve their full potential. Position summary We are looking for a someone who can provide exceptional customer experience to a broad range of clients and ensure the fast and effective management of client workflows to join the S&P Cappitech Support and Operations team. The ideal candidate will be comfortable in communicating with clients, answering regulatory queries, and resolving daily reporting issues. Ideally the candidate will have some understand in EMIR, MiFID, ASIC, CFTC, SEC andor SFTR. The role is client facing and requires a high degree of technical competence. Duties and accountabilities Dealing with customer enquiries and requests and managing them efficiently and in a timely manner until resolution Helping clients understand how the solution works and how to resolve reporting issues Involvement in client training and site visits Escalate issues in a timely manner and ensure follow and resolution. Assist in validation or UAT for issue resolution Working on Client specific projects Business competencies Experience Client facing experience Financial services experience preferred particularly securities and derivatives finance Knowledge of transaction reporting desired Ability to grasp concepts of a technical nature Advanced MS Excel skills preferred Understanding of SQL, API preferred Knowledge of other vendor systems useful - PostTrade systems, Core Banking Systems, etc. Personal competencies Personal impact Strong analytical skills Be proactive and able to work independently Ability to listen, learn quickly and demonstrate initiative Good attention to detail Focused on delivery Communication Must be an excellent written and verbal communicator Excellent interpersonal skills Able to easily adapt communication style in different situations Committed to high quality output Highly motivated, disciplined, confident and a team player. The ability to adjust to shifting priorities is a must Ability to collaborate effectively with team Additional languages a plus, especially Spanish, Japanese What's In It For You Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), OPRTON203 - Entry Professional (EEO Job Group)
Posted 3 weeks ago
8 - 12 years
25 - 30 Lacs
Jaipur
Work from Office
Overview : The role is to perform a number of key functions that support and control the business in complying with a number regulatory requirements such as MiFID II, EMIR, CFTC and SFTR . This role forms part of a team in Bangalore that supports Regulatory reporting across all asset classes: Rates, Credit, Commodities, Equities, Loans and Foreign Exchange. Key responsibilities include day to day exception management MIS Compilation and User Acceptance Testing (UAT). Your key responsibilities Understanding and defining the Transaction Reporting logic which exist front to back, and how new rules and regulations impact operations Ensure accurate, timely and completeness of reporting Working closely with our technology development teams to design system solutions, the aim to automate as much of the exceptions process as possible Maintain our reporting integrity and compliance with the regulations by highlighting any gaps or errors in the systems or trade logic and actively look to improve/develop them further Support the design and conceptualization of new business solution options and articulates identified impacts and risks Perform root cause analysis on exceptions with ability to investigate & manage escalation of any significant issues found through testing, rejection remediation or any other stream to senior management to ensure transparency exists in our controls Drive and lead a team culture of high performance, ownership, integrity and passion to deliver against the Banks strategic targets Your skills and experience 8-12 years work experience within an Ops role within financial services. Experience in MIFID, SFTR, EMIR / CFTC or MMSR, preferred in-depth knowledge in more than two regulations Understanding of Transaction reporting and regulatory reporting framework Ability to work in virtual teams and matrixed organizations, often across multiple business cultures and organizational disciplines Self-starter with the ability to work well both in a team and individually Ability to effectively maintain, coordinate, prioritize multiple tasks and projects Liaising with internal and external teams to propose developments to the current architecture in order to ensure greater compliance with Regulatory requirements and drive improved STP processing of our reporting across all asset classes Ability to share information, transfer knowledge and expertise to wider team members and management Experienced knowledge of business analysis methods and tools Performing and/or managing various exception management functions across reporting for all asset classes, across multiple jurisdictions An analytical/logical mind set with a good approach to problem solving.
Posted 3 months ago
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