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L1 Support – OCP Monitoring & Support Operations

1 - 3 years

0 Lacs

Gurgaon Haryana India

Posted:3 days ago| Platform: Linkedin logo

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Skills Required

support monitoring openshift stability power maintenance reliability checks analysis backup reports technology auto payroll model

Work Mode

On-site

Job Type

Full Time

Job Description

Call for motivated professionals to join our OpenShift Container Platform (OCP) Operations Team as first-level support. This team is essential to maintaining the stability and performance of OpenShift clusters that power key business systems. As part of a tiered support structure (L1, L2, L3), the role is focused on day-to-day operational tasks, continuous monitoring, initial incident handling, and supporting ongoing maintenance activities.Your work will directly impact the reliability of containerized services that are critical to enterprise functions, ensuring a secure, scalable, and highly available platform.

Responsibilities

  • Monitor the health and performance of OpenShift clusters, nodes, pods, and services using oc CLI and the OpenShift Console.
  • Follow Standard Operating Procedures (SOPs) and carry out routine health checks on platform components.
  • Respond to alerts, perform initial issue analysis, and escalate unresolved problems to second-level (L2) support.
  • Manage basic administrative functions such as setting up Role-Based Access Control (RBAC), managing Projects, and handling ConfigMaps.
  • Assist with validation tasks during scheduled maintenance and help with backup operations.
  • Compile and share regular reports on the platform’s health and performance.

No of Positions:

5

Role Type:

First-Level (L1) Support

Technology:

IT

Job Type:

Contractual (12 Months and Auto renewal for good performer)

Job Location:

Gurgaon

Work Mode:

Onsite

Experience:

1 to 3 Years

Work Shift:

India

Payroll Model:

Third Party Payroll

Salary:

Competitive

Relocation Expense:

No

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