Job
Description
Roles Responsibilities: Container Operations Management: Service/DevOps Engineer for the Global Container Services and therefore responsible for the Service management, automation and operations of the respective Container services based on the Bosch Private Cloud: Ensures stable operations of the Bosch Private Cloud with focus on the Container Services and ensuring defined service availabilities (SLA/SLO) Be responsible for all types of service management requests (Incident, Problem, Change, etc. ) and act as central interface to internal/external organizations, customer, partners Designs, setup and maintain monitoring, metrics reporting systems for fine-grained observability and actionable alerting Builds up and continuously enhance the CI/CD automation for deployment, testing, and operation of the services based on a automation first policy Performs daily operational tasks, including configurations, performance analysis, troubleshooting, backup, recovery, disaster recovery scenarios and manage data in a secure, reliable and highly available system environment Documents specifications and supports the creation of operational support manuals during the technical implementation Supports the creation and changes of software/microservices with the specified software development technologies under consideration of the software development guideline Maintains code repositories according to established version management approaches and methods in alignment with the Product and Service Manager/Product Team Actively supports the knowledge transfer and improvement of the Bosch Private Cloud/Container Team via participation in guilds/learning curriculum/other knowledge exchanges or by leading a guild Regular exchanges with customer and developers using our service offering of the Bosch Private Cloud Conduct market and IT trend research incl. evaluation of new features, services and vendors in the cloud environment aiming to continuously improve our offering and services Technical Skills: Cloud Infrastructure Management: Proficiency in managing and operating private cloud environments, specifically with a focus on container services. Experience with cloud platforms and container orchestration tools (e. g. , Kubernetes, Docker). Service Management: Knowledge of IT service management frameworks to handle incident, problem, and change management. Ability to act as a central interface for internal and external stakeholders. CI/CD Automation: Expertise in building and enhancing CI/CD pipelines for deployment, testing, and operations. Strong understanding of automation tools and practices. Operational Tasks: Proficiency in performing daily operational tasks such as configurations, performance analysis, troubleshooting, backup, recovery, and disaster recovery. Documentation and Support: Skills in documenting specifications and creating operational support manuals. Experience in supporting the creation and modification of software/microservices. Version Management: Knowledge of maintaining code repositories and version management practices. Soft Skills: Communication and Collaboration: Strong communication skills for regular exchanges with customers and developers. Ability to actively participate in knowledge transfer and improvement initiatives. Customer Focus: Ability to understand and meet customer needs and expectations. Regular interaction with customers to ensure service satisfaction. Continuous Improvement: Commitment to continuously improving services and offerings. Proactive approach to learning and adopting new technologies and practices.
