Kronos Consultant

At Genpact, we dont just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. 
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally.Through ourdeep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead.Powered by curiosity, courage, and innovation,our teamsimplementdata, technology, and AItocreate tomorrow, today.Get to know us atgenpact.comand onLinkedIn,X,YouTube, andFacebook.

Inviting applications for the role of  Consultant UKG Dimensions  hands-on experience, working as UKG Dimensions Consultant (UKG Kronos Workforce central (WFC) and workforce Dimensions (WFD)). 
In this role, UKG Dimensions Consultant with exposure to Kronos Workforce Central configuration, employee support, and new HR initiatives to ensure compliance.

Responsibilities
•    User Support:o    Serve as the first point of contact for clients' inquiries, issues, and requests related to the UKG Dimensions system.o    Respond promptly to user queries via email, phone, or ticketing system.

•     System Enhancement:
  o    Work closely with the UKG Dimensions development team to identify system improvements and enhancements.o    Collaborate with clients to gather feedback and requirements for system enhancements.o    Participate in the development and testing of system upgrades and new features.
•     Training and Documentation:
  o    Develop and deliver training materials for end-users to enhance their understanding of the UKG Dimensions system.
•     Data Analysis and Reporting:
  o    Analyze system data to identify trends and issues that require attention.
•     Continuous Support and Maintenance:
  o    Proactively monitor system performance and address potential issues before they impact users.o    Maintain system configurations and user profiles as required.
•     Client Communication:
  o    Maintain clear and effective communication with clients, ensuring their needs are met.o    Regularly update clients on system improvements, scheduled maintenance, and important announcements.Other Responsibilities and Requirements:•    Kronos Workforce Central configuration, employee support, and new HR initiatives to ensure compliance. •    This key role will collaborate with all HR, Payroll, and administrative teams, in addition to stakeholders and other 3rd party vendors. •    This role will ensure the most efficient and effective solutions are developed and implemented to meet business needs.•    Kronos Workforce Central system configuration and maintenance (patterns, holiday, accrual and attestation policies)•    Configure, test, deploy Kronos Workforce Central’s new releases and special projects.•    Maintain project timeline, partnering with 3rd party vendors and client groups, and monitoring open issues and change requests.•    Develop and lead business reporting functions- HR analytics, Business analytics, Vendor analytics.•    Performing roles like Configurations, analysis, validations, integrations.in Implementation, Development and Support projects related to UKG Dimensions Applications.•    Timekeeping, Payroll, Attendance, Time Off, and HRIS systems for implementation and maintenance is preferred.•    Understanding of HRIS/HCM concepts and technology is preferred.•    Experience working with unionized & international employees a plus.•    Able to manage a fast-paced environment; meet strict deadlines & handle multiple ongoing projects concurrently.•    Ability to interface professionally with all levels of management.•    Must be able to take initiative and work independently.•    Excellent analytical, organizational and time management skills•    Excellent communication skills, ability to write and speak clearly, able to easily communicate complex ideas.•    Intermediate knowledgeof Microsoft Office products•    Provide a system support role for day-to-day systems operations, including monitoring, troubleshooting, and performance analysis in a 247 environment. •    Provide varying levels of implementation services through Configurations, analysis, validations, integrations, move to Production, go live support, transition in reference to UKG Dimensions•    Knowledge on Dell Boomi integrations processes.•    Ready to work in shifts. •    Strong analytical and technical skills•    Open for shift environment•    ITIL Certified preferred and hands on experience on any ITSM Tool, ServiceNow experience required.Qualifications we seek in you!Minimum Qualifications•    Bachelor’s Degree or experience in the following areas - Information Systems, Computer Science or Human Resources preferred.

Preferred Qualifications/ Skills
Skills: Must have:•    UKG Kronos Workforce Central (WFC) and workforce Dimensions (WFD)

Skills: Good to have:
•    Dell Boomi Interface•    Database: SQL, Oracle PL/SQL•    Tools: Agile, Jira

Why join Genpact? 
•    Lead AI-first transformation – Build and scale AI solutions that redefine industries •    Make an impact – Drive change for global enterprises and solve business challenges that matter •    Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills •    Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace •    Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build •    Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.  Let’s build tomorrow together. 

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.  
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.