Knowledge Specialist

Job Description

Transaction Processing Executive/Officers – to process the Capital Market – Brokerage process documents for a Non-Voice BPS account (US Client). Years of experience needed –  Candidate should have minimum of 1 year work experience in similar BPO field – preferably from Banking and Capital Markets Domain (primary preference)  Secondary preference will be for Candidates who have experience in other BPO domains like Accounting, Insurance, Health Care etc. Technical / Non-Technical Skills:  Excellent MS Office skills – MS Excel, Power Point, Excel Macros and E Mail Drafting  Good Typing Speed of 28 WPM with >=95% accuracy  Excellent Communication skills – to attend Client Calls, Onshore Training etc Process Skills:  Good and sound knowledge of Stock Market and Capital Market Concepts – Primarily US stock market.  Good understanding of Financial Concepts, Investments, Calculation, Accounting methods  Sound Analytical, Quick Learning ability, Zeal to learn new things.  Processing skills in banking and capital markets domain – Reviewing of documents, Account status, Receipts, Payments, and Distribution – Processing High Value Cash Instruments, and providing Updates to Brokerage Advisors of their requests.  100% Accurate work required as Errors will have financial impacts from Client and their Customer side.  Strictly US Shift Working Hours (India Late Evening or Night Shifts) – should be flexible to do Over Time duty if requirement arises.  Working From Office Behavioral Skills:  Punctual and adherence to attendance and Leaves  To report to Team Lead and follow the Instructions and the HR Policies as per Company Certifications Needed:  Education: 12 + 3 Degree Education is mandatory – B Com, BBA and BBM Graduates preferred, however Candidate with good work experience but with other Specialization can be looked into to some extent Only.  Additional Certification on Financial Aspects is added advantage.  No Tech Graduates – BE, B Tech, M Tech  Additional Certification on Stock Market Subjects is added advantage. Show more Show less