Key Accounts Manager

Role Overview:

Key Responsibilities:

• Account Management & Growth

• Develop and execute account plans for key clients in UK, EU, and ROW regions.
• Identify opportunities for upselling, cross-selling, and new business within existing accounts.
• Monitor account performance and ensure achievement of revenue and profitability targets.

• Client Relationship Management

• Build and maintain strong, long-term relationships with key stakeholders.
• Serve as the primary liaison between clients and internal teams to ensure seamless communication and delivery.

• Strategic Planning

• Analyze market trends and client needs to propose tailored solutions.
• Contribute to regional sales strategies and provide insights for business development.

• Operational Excellence

• Coordinate with supply chain, finance, and customer service teams to ensure timely delivery and issue resolution.
• Maintain accurate records of account activities, forecasts, and reports in CRM systems.

• Compliance & Reporting

• Ensure adherence to regional regulations and company policies.
• Prepare regular reports on account performance, market developments, and competitor activities.

• Education:

   Bachelors degree in Business, Marketing, or related field (MBA preferred).

• Experience:

• 5+ years in key account management or international sales, preferably in [industry].
• Proven track record of managing large accounts across multiple regions.

• Skills:

• Strong negotiation and communication skills.
• Ability to work in a multicultural environment and manage complex client requirements.
• Proficiency in CRM tools and MS Office Suite.

• Languages:

   English (mandatory); additional European languages are a plus.

Key Competencies:

• Strategic thinking and problem-solving.
• Customer-centric approach.
• Ability to work independently and collaboratively.
• Strong analytical and presentation skills.