Key Accounts Manager - Ecommerce

Job Title- Key Accounts Manager Ecommerce

Location - Gurgaon

Role reports to - DGM Ecommerce

Job Roles & Responsibilities:

• This role will be responsible for the end to end management (Sales, Operations, Marketing, etc.) of the Ecommerce/quick commerce Platforms.
• Drive Sales & overall P&L impact for the company business alignment with business objectives.
• Ownership and delivery of the commercial plans and brand top line & a bottom line.
• Serve as the primary liaison between ecommerce partners and the brand.
• Build strong relationships and work closely with account managers/SPOC to understand market potential and gain insights into platform-specific trends and consumer behavior.
• Optimize product listings, ensuring that they are optimized for search and conversion on marketplace platforms.
• Identify product, service and account issue and resolve them accordingly.
• Manage inventory, offers/ discounts, promotional strategies, and actionable insights responsibility with ownership to drive key business metrics (Conversion, GMV, Returns, Cancellations, Margins, etc.) on marketplaces.
• Prepare and execute a planning calendar for each season, promotions, and mailer campaigns.
• Implement and utilize analytics to track sales trends and identify opportunities for growth. Conceptualize digital marketing initiatives, analyze data and measure results.
• Overseeing product offer and merchandising. Ensuring sales are maximized and content delivered effectively.
• Experience of working with the startup Industry would be an added advantage.

Essential & Desirable Education/Qualifications/ Work experience/technical skills i.e. what are the 'must haves' for this role

Proven experience as a Key Account Manager. The incumbent should be able to role up sleeves

and get hands dirty to ensure Business Growth.

Must have 3-5 years of experience with Ecommerce Commerce platforms

Background in Sales and Marketing is essential

Ability to effectively manage and develop key accounts.

Experience working with data analytics tools.

Bachelors degree in marketing or related field. Masters Degree preferred.

Behavioral competencies/Key Skills:

Good Communication Skills- Written and Verbal English

Ability to work in fast - paced environment and deliver results under tight deadlines

Good understanding and comfortable with Ecommerce Platforms, Online systems, Excel etc.

Ready and willing to take up new challenges and help organize the unorganized, ownership and

independent performer

Consumer mindset to understand user experience, persona and personalized marketing