Key Account Sales Manager

Job Description

Key responsibilities & duties: - We are looking for a skilled- Key Account Manager- to oversee the relationships of the company with its most important clients. - You will be responsible for obtaining and maintaining long term key customers by comprehending their requirements. - The ideal candidate will be be apt in building strong relationships with strategic customers. - You will be able to identify needs and requirements to promote our company's solutions and achieve mutual satisfaction. - The goal is to contribute in sustaining and growing our business to achieve long-term success. Responsibilities: - Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition. - Acquire a thorough understanding of key customer needs and requirements. - Expand the relationships with existing customers by continuously proposing solutions that meet their objectives. - Ensure the correct products and services are delivered to customers in a timely manner. - Serve as the link of communication between key customers and internal teams. - Resolve any issues and problems faced by customers and deal with complaints to maintain trust. - Play an integral part in generating new sales that will turn into long-lasting relationships. - Prepare regular reports of progress and forecasts to internal and external stakeholders- using key account metrics. Requirements and skills: - Proven experience as- key account manager. - Experience in sales and providing solutions based on customer needs. - Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels. - Excellent organizational skills. - Ability in problem-solving and negotiation. - BSc/BA in business administration, sales or relevant field.