Key Account Manager / Senior Key Account Manager

Job Description

Paytm is India's eading mobie payments and financia services distribution company. Pioneer of the mobie QR payments revoution in India, Paytm buids technoogies that hep sma businesses with payments and commerce. Paytms mission is to serve haf a biion Indians and bring them to the mainstream economy with the hep of technoogy. About Team QR is one of Paytms business toos to hep merchants grow and manage their businesses through simpicity and data-driven technoogy. Roes and responsibiities: 1 . Engaging with Premium merchants ike portfoio tracking, merchant communication, and ensuring service is deivered in assigned areas for assigned merchants. 2. Meeting saes targets of mutipe payment soutions such as QR codes, EDC/card swipe machines, point of saes software, insurance, and other financia products ensuring product penetration aong with revenue growth. 3. Enabing the new business ine and promoting the brand in the marketpace. Track and attend to merchant's grievances and ensure its resoved on time. 4. Pan and execution of day-to-day activities aong with the team and review teams deiverabes. 5. Gathering consistent feedback from the market for existing offerings and insights into the competition. 6. Depoyment of products and articuation of benefits & best practices at cient ocations Ensuring customer satisfaction eading to higher saes conversions and retention. Who are we ooking for 1. Sef-starters, who can take ownership without handhoding and are comfortabe navigating ambiguity, wi be an idea fit . Passionate about working in a fast-growing firm and ready to get their hands dirty. 2. Articuate compex soutions to novice customers. 3. Fintech experience or some fied experience candidates to be priorities. 4. Honesty and trustworthiness are the most important virtues. 5. Good saes and negotiation skis and interest in financia products and markets 6. Understanding of Loca geography Education Graduation/ Post Graduation preferred. Why join us 1. A coaborative output-driven program that brings cohesiveness across businesses through technoogy. 2. Improve the average revenue per use by increasing the cross-se opportunities. 3. A soid 360 feedback from your peer teams on your support of their goas.