Key Account Manager

Job Description – Key Account Manager (E-commerce)

Company: Salt Attire
Department: E-commerce
Location: Gurugram, Haryana
Experience: 2–5 Years
Employment Type: Full-Time

About Salt Attire

Salt Attire is a fashion and apparel brand focused on delivering contemporary styles and quality products. We are looking for a result-oriented Key Account Manager – E-commerce to manage our online marketplace accounts, drive sales growth, and strengthen our brand presence across e-commerce platforms.

Job Summary

The Key Account Manager will be responsible for managing and growing Salt Attire’s business across online marketplaces such as Myntra, Ajio, Amazon, Flipkart, and other relevant platforms. The role involves account management, sales planning, inventory coordination, promotional activities, business analysis, and ensuring smooth day-to-day marketplace operations.

Key Responsibilities

1. Marketplace Account Management

• Manage day-to-day operations and business relationships across Amazon, Flipkart, and other e-commerce platforms.
• Act as the primary point of contact for marketplace account managers and category teams.
• Ensure timely product listings, catalog updates, pricing changes, and promotional submissions.
• Maintain strong relationships with marketplace partners to identify business growth opportunities.

2. Sales & Business Growth

• Develop and execute strategies to achieve monthly and annual sales targets.
• Monitor GMV, net sales, conversion rates, average selling price (ASP), and other key business metrics.
• Identify opportunities to improve sales, product visibility, and brand positioning.
• Plan and execute platform-specific campaigns, sales events, and promotional activities.

3. Inventory & Catalogue Management

• Coordinate with internal teams to ensure stock availability and timely replenishment.
• Monitor inventory ageing, stock-outs, sell-through, and product performance.
• Ensure accurate product descriptions, images, pricing, sizes, and catalogue information.
• Coordinate with merchandising and warehouse teams for smooth order fulfilment.

4. Performance Analysis & Reporting

• Prepare daily, weekly, and monthly sales and performance reports.
• Analyse sales trends, category performance, returns, cancellations, and profitability.
• Track marketplace commissions, discounts, marketing spends, and account profitability.
• Recommend action plans based on data analysis and business performance.

5. Marketing & Promotions

• Coordinate with marketplace teams for campaign participation, visibility placements, and promotional offers.
• Work with the marketing team to improve product discoverability and online brand visibility.
• Evaluate campaign performance and optimise promotional investments.

6. Cross-functional Coordination

• Collaborate with merchandising, design, warehouse, finance, and marketing teams.
• Coordinate with finance teams for marketplace settlements, payment reconciliation, debit notes, and claims.
• Resolve operational issues related to orders, returns, inventory, and account performance.

Required Skills & Qualifications

• Bachelor’s degree .
• 2–5 years of relevant experience in e-commerce account management, preferably in fashion or apparel.
• Hands-on experience with Amazon, Flipkart, or similar marketplaces.
• Strong understanding of marketplace operations, sales planning, inventory management, and commercial negotiations.
• Proficiency in MS Excel, data analysis, and sales reporting.
• Strong communication, negotiation, analytical, and problem-solving skills.
• Ability to manage multiple marketplace accounts and meet business targets.

Key Performance Indicators (KPIs)

• Achievement of monthly sales and revenue targets.
• Growth in GMV and net sales.
• Improvement in sell-through and inventory turnover.
• Reduction in stock-outs, cancellations, and return rates.
• Improvement in product visibility and conversion rates.
• Marketplace profitability and timely reconciliation of payments.
• Timely and accurate catalogue and operational management.

Preferred Candidate Profile

Candidates with experience managing marketplace accounts for fashion, ethnic wear, women’s apparel, or lifestyle brands will be preferred. The ideal candidate should be commercially strong, data-driven, proactive, and capable of independently managing key e-commerce accounts while driving sustainable business growth.

Pay: ₹300,000.00 - ₹500,000.00 per year

Work Location: In person