Key Account Manager - Marketplaces

Location:

Experience:

Role Overview

Nykaa, Tira, etc

Key Responsibilities

1. Business Ownership & Revenue Growth

• Own the P&L for Nykaa, Tira, and other beauty marketplaces.
• Build annual/quarterly sales plans and deliver revenue, margin, and profitability targets.
• Identify growth opportunities through assortment expansion, pricing strategies, and demand planning.

2. Relationship Management

• Act as the primary point of contact for category teams, vendor managers, and platform stakeholders.
• Lead joint business planning, negotiate terms, and drive platform-led marketing collaborations.

3. Marketplace Operations

• Oversee listing creation, catalog hygiene, inventory planning, and order fulfilment.
• Coordinate with internal supply chain and warehouse teams to maintain optimal stock levels.
• Ensure operational KPIsOTIF, return rates, fill ratesare consistently met.

4. Marketing & Visibility Execution

• Plan and execute platform promotions, visibility campaigns, and new product launches.
• Collaborate with internal brand & performance teams to optimize sponsored ads, SEO, and merchandising.
• Track ROI and optimize spends across AMS / CPP / display ads.

5. Data & Analytics

• Analyze sales performance, category trends, consumer behavior, and competitor activity.
• Deliver weekly/monthly dashboards with actionable insights.
• Utilize marketplace analytics tools to improve traffic, conversions, and repeat rates.

Mandatory Requirements

• 5+ years of experience

  managing marketplaces, preferably in

  beauty/personal care

  .
• Strong hands-on experience with

  Nykaa / Tira

  (must have managed them directly).
• Proven track record of revenue growth, relationship management, and operational excellence.
• Strong analytical skills with proficiency in Excel, reporting tools, and marketplace dashboards.
• Excellent communication, negotiation, and cross-functional collaboration abilities.

Apply at [HIDDEN TEXT]