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Key Account Management - Team Lead

Key Account Management - Team Lead

Makemytrip

4 - 6 years

6 - 8 Lacs

gurugram

Posted:1 week ago| Platform:

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Skills Required

trade team management excel sales share market contracting powerpoint key account management portfolio management inventory

Work Mode

Work from Office

Job Type

Full Time

Job Description

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About the Opportunity:

Role: Key Account Management - Team Lead

Level: Deputy Manager

Reporting to: Regional KAM Head

Location: Gurugram

About the Function:

The Independent Hotels team is a part of the Domestic Hotel Supply Function. This team oversees the supply for independent hotels located across India and currently has contracted with over 70,000 hotels on our platforms.

About the Role:

This role plays a critical part in the Key Account Management team within the Domestic Hotels Supply Function. As a Key Account Manager, the incumbent will hold end-to-end responsibility for driving growth for assigned key accounts through regular engagement with partners. This involves sharing essential business insights and recommendations with key external stakeholders and ensuring smooth execution of agreed-upon actions by coordinating with cross-functional teams.

What will you be doing:

1. Relationship and Account Management:

Lead meetings with C-level executives in independent hotels to foster engagement and ensure account performance within designated territories
Collaborate with portfolio partners, providing expertise, analyzing metrics, and offering recommendations based on industry best practices
Travel 50% of the time across various cities to meet relevant decision-makers, aiming to expand the portfolio

2. Portfolio Management and Drive Growth for units:

Review monthly production reports and guide the team in providing feedback to top producing hotels. Plan and execute market visits, conducting review meetings (virtually and in person) to discuss monthly performance
Create review reports and share market insights and analyses with hotels to drive unit growth, involving relevant team members
Ensure continuous work on inventory availability and price competitiveness throughout the year
Network, negotiate, and close deals with hotel partners alongside the team. Drive exclusive deals to secure a competitive edge for the MMT Group

3. Negotiation Skills:

Networking, initiating deals, negotiating, and closing deals with hotel partners.
Strategizing to market the hotel in a better way.
Onboarding hotels for Ad-tech sponsored unit campaigns.
Making exclusive deals with hotel partners to ensure a competitive edge for MMT.

4. Team Management:

Lead and inspire team members to achieve monthly Key Result Areas (KRAs) and meet growth targets for the designated portfolio.
Collaborate with the team to drive initiatives such as promotions, optimal pricing, and ensuring inventory continuity with hotel partners.
Provide constructive feedback to the team and engage in discussions regarding career growth, guiding their professional development.

Qualification & Experience

Master s degree from a reputed institute with 4 6 years of experience in Sales, Travel Trade, Key Account Management, or Contracting, including team management experience
Proven ability to handle multiple accounts/partners
Strong proficiency in MS Excel and MS PowerPoint

Key Success Factors for the Role

Strong communication skills
Team player & strategic thinking

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Key Account Management - Team Lead