Junior Systems Administrator

Junior Systems Administrator

Junior Systems Administrator

Location:

Shift:

Position Summary:

As a Junior Systems Administrator, you'll be a key part of our IT team, responsible for maintaining and supporting our company's technology infrastructure. This role involves providing technical support to end-users, managing our systems and security tools, and handling IT onboarding for new employees.

Key Responsibilities:

• Provide Technical Support:

  Respond to and resolve technical issues for employees via phone, email, or in person. Manage and track support requests, escalating complex problems to senior team members when necessary.

• Systems and Network Management:

  Monitor and maintain servers, workstations, and network equipment. Apply updates and security patches, perform regular system checks, and troubleshoot network issues (DNS, DHCP, VPN, firewalls).

• Security Administration:

  Manage and respond to security threats using tools like

  Microsoft Defender

  and

  SentinelOne

  . Help conduct security audits, vulnerability assessments, and implement security measures to protect our systems.

• Cloud and Software Management:

  Administer and support our cloud infrastructure on

  Microsoft Azure

  and manage identity services with

  Entra ID

  . You will also be responsible for managing enterprise applications, including

  Microsoft 365

  ,

  InTune

  , and

  Mimecast

  .

• Onboarding:

  Prepare IT resources for new employees, including setting up user accounts and configuring workstations. You will also conduct IT orientation sessions to familiarize new hires with company systems and security protocols.

• Documentation:

  Create and maintain detailed documentation for system configurations, standard operating procedures, and troubleshooting guides to help both the IT team and employees.

Requirements:

• Education:

  Bachelors degree in Information Technology, Computer Science, or a related field.

• Experience:

  1-3 years of experience in systems administration or a similar role.

• Technical Skills:

• Microsoft 365:

  Strong knowledge of administration, including Exchange Online, SharePoint, Teams, and user management.

• InTune:

  Experience with mobile device and application management.

• Azure:

  Familiarity with virtual machines, storage, networking, and Entra ID.

• Security:

  Experience with endpoint protection tools like

  Microsoft Defender

  and

  SentinelOne

  , and email security with

  Mimecast

  . Familiarity with

  KnowBe4

  is a plus.

• Operating Systems:

  Proficiency in

  Windows Server

  and

  Linux

  administration.

• Networking:

  Solid understanding of core networking concepts (TCP/IP, DNS, DHCP).

• Scripting:

  Basic skills in

  PowerShell

  or

  Bash

  for automation.

• Virtualization:

  Experience with virtualization technologies such as

  VMware

  or

  Hyper-V

  .

• Soft Skills:

• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work both independently and as part of a team.

How to Apply:

To apply for this position, please send your resume and a brief cover letter to santosh.diwakar@bcforward.com

Be sure to include "Junior Systems Administrator Application" in the subject line.