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Grabitts Softech Services Pvt.Ltd.
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Junior Support Executive

Junior Support Executive

Grabitts Softech Services Pvt.Ltd.

0 years

0 Lacs

new delhi delhi india

Posted:1 month ago| Platform:

Apply

Skills Required

support software training resolve troubleshooting communication

Work Mode

Remote

Job Type

Full Time

Job Description

Job Summary

We are looking for a

Junior Support Executive

to join our team in

Delhi

. This is an excellent opportunity for

fresh graduates

who are eager to start their career in the IT/software industry. The selected candidates will receive full training on software and will be responsible for providing support to our clients.

Key Responsibilities

Learn and understand software through structured training.
Provide phone, email, and remote support to clients regarding software Teachnical Issues.
Understand client queries and resolve or escalate them to the technical team.
Guide clients on basic troubleshooting steps and usage instructions.
Maintain logs of client interactions and issue resolutions
Ensure client satisfaction through timely and professional support.

Requirements

Any graduate
Good communication skills, especially in English
Basic knowledge of computers and MS Office.
Willingness to learn software and work in a support role.
Positive attitude, patience, and customer-focused mindset.

Perks & Benefits

Full training provided by the company.
Opportunity to work in a growing IT company.
Friendly and supportive work environment.
Career growth opportunities based on performance.

Location:This is an

on-site role

based in

Delhi

. Candidates must be willing to work from the office.

How To Apply

Send your updated resume to:📧

hr@grabitts.com

Skills: customer support,software support,software,training

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