Junior Relationship Executive

1. *Customer Relationship Management*: Build and maintain strong relationships with customers, understanding their needs, and providing personalized support. 2. *Customer Service*: Respond to customer inquiries, resolve issues promptly, and ensure customer satisfaction. 3. *Site Visits*: Accompany customers during site visits, provide project updates, and address any concerns. 4. *Communication*: Maintain open communication with customers through regular updates, progress reports, and notifications. 5. *Issue Resolution*: Identify and resolve customer complaints, escalating issues to management when necessary. 6. *Feedback and Improvement*: Collect customer feedback, analyze it, and suggest improvements to enhance customer experience. 7. *Collaboration*: Work closely with cross-functional teams, including sales, marketing, and construction, to ensure seamless customer experience. 8. *Documentation*: Maintain accurate records of customer interactions, issues, and resolutions.