Key Responsibilities 1. *Sales and Revenue Growth*: Meet or exceed monthly/quarterly sales targets, contributing to the project's revenue growth. 2. *Customer Relationship Management*: Build and maintain strong relationships with customers, understanding their needs, and providing personalized support. 3.*Qualify prospects, and convert them into sales. 4. *Product Knowledge*: Develop and maintain in-depth knowledge of the project, including features, amenities, and pricing. 5. *Site Visits and Presentations*: Accompany customers during site visits, deliver project presentations, and address any concerns. 6. *Negotiation and Closure*: Negotiate sales agreements, facilitate closures, and ensure a smooth handover to the customer service team. 7. *Customer Feedback and Improvement*: Collect customer feedback, analyze it, and suggest improvements to enhance customer experience and sales processes. 8. *Collaboration*: Work closely with cross-functional teams, including marketing, construction, and customer service, to ensure seamless customer experience.
1. *Customer Relationship Management*: Build and maintain strong relationships with customers, understanding their needs, and providing personalized support. 2. *Customer Service*: Respond to customer inquiries, resolve issues promptly, and ensure customer satisfaction. 3. *Site Visits*: Accompany customers during site visits, provide project updates, and address any concerns. 4. *Communication*: Maintain open communication with customers through regular updates, progress reports, and notifications. 5. *Issue Resolution*: Identify and resolve customer complaints, escalating issues to management when necessary. 6. *Feedback and Improvement*: Collect customer feedback, analyze it, and suggest improvements to enhance customer experience. 7. *Collaboration*: Work closely with cross-functional teams, including sales, marketing, and construction, to ensure seamless customer experience. 8. *Documentation*: Maintain accurate records of customer interactions, issues, and resolutions.
We are seeking a highly skilled Relationship Manager- Sales to manage customer relationships, drive sales, and provide exceptional service to our valued clients for our residential real estate project. The ideal candidate will be responsible for building strong relationships, identifying sales opportunities, and ensuring customer satisfaction. Key Responsibilities 1. *Sales and Revenue Growth*: Meet or exceed monthly/quarterly sales targets, contributing to the project's revenue growth. 2. *Customer Relationship Management*: Build and maintain strong relationships with customers, understanding their needs, and providing personalized support. 3. *Lead Generation and Conversion*: Generate leads, qualify prospects, and convert them into sales. 4. *Product Knowledge*: Develop and maintain in-depth knowledge of the project, including features, amenities, and pricing. 5. *Site Visits and Presentations*: Accompany customers during site visits, deliver project presentations, and address any concerns. 6. *Negotiation and Closure*: Negotiate sales agreements, facilitate closures, and ensure a smooth handover to the customer service team. 7. *Customer Feedback and Improvement*: Collect customer feedback, analyze it, and suggest improvements to enhance customer experience and sales processes. 8. *Collaboration*: Work closely with cross-functional teams, including marketing, construction, and customer service, to ensure seamless customer experience. Desired Skills and Qualifications 1. *Education*: Bachelor's degree in Business Administration, Marketing, or a related field. 2. *Experience*: 3-6 years of experience in sales, preferably in real estate or a related industry. 3. *Communication*: Excellent verbal and written communication skills. 4. *Interpersonal*: Strong interpersonal skills, with the ability to build rapport with customers and stakeholders. 5. *Sales and Negotiation*: Proven sales and negotiation skills, with the ability to close deals and meet targets. 6. *Problem-Solving*: Effective problem-solving skills, with the ability to resolve customer complaints and issues. 7. *Time Management*: Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects. What We Offer 1. *Competitive Salary*: Attractive salary package. 2. *Incentives*: Performance-based commission structure. 3. *Opportunities*: Opportunities for career growth and professional development.