Junior Process Analyst

As an Associate, your role will involve processing high complexity transactions accurately and timely according to client-specific standard operating procedures. You will also be responsible for completing all internal and client-driven reporting/analytic requests, as well as communicating effectively with clients through written and oral correspondence. **Key Responsibilities:** - Process transactions/entries of high complexity - Utilize Google Spreadsheet or Microsoft Excel for basic formulas like Sum, Avg, Sort & Filter, Conditional formatting, and creating pivot tables - Acquire process knowledge from Subject Matter Experts (SMEs) and be process certified - Maintain consistent productivity and accuracy as per team requirements - Understand work expectations clearly and prioritize critical activities - Be responsive to client needs and requests - Identify process improvements to enhance efficiencies and streamline processes - Manage multiple tasks and deadlines with attention to detail - Effectively communicate with clients - Handle projects independently and as part of a team - Occasionally work extended hours to meet business needs **Required Qualifications:** - Proficiency in Google Spreadsheets (or Excel), Gmail, and Google Drive - Reliable, honest, and flexible to work in different processes based on client requirements - Attention to detail - Ability to handle confidential information - Fluency in written and verbal English communication - Typing speed above 40 wpm and 90% accuracy In addition to the above responsibilities and qualifications, you should be adaptable to different processes based on client requirements and possess strong attention to detail. Excellent fluency in English communication, both written and verbal, along with a typing speed above 40 wpm and 90% accuracy will be essential for this role.,