[{"Salary":"5Lacs - 9.99Lacs" , "Remote_Job":false , "Posting_Title":"Junior Oracle HCM Product Support Analyst" , "Is_Locked":false , "City":"Pune City","Industry":"Health Care","Job_Description":" 
  The Junior Oracle HCM Product Support Analyst will assist in providing functional support and 
  troubleshooting for Oracle HCM modules during ERP implementation. This role supports requirements 
  gathering, testing, issue resolution, documentation, and user support activities related to Oracle HCM Core, 
  Time and Labor (OTL), and Payroll modules. The ideal candidate will develop a foundational understanding of 
  Oracle ERP HCM functionality, processes, and technical integrations to ensure smooth implementation and 
  adoption. 
     Qualification  
    Bachelordegree in Information Technology, Business Administration, Human Resources, or a 
  related field preferred. 
  1-3 years of experience working with Oracle ERP HCM modules or similar HRIS systems is highly 
  desirable. 
  Basic understanding of Oracle HCM modules including HCM Core, Absence Management, Time and 
  Labor, and Payroll. 
  Strong analytical and problem-solving skills with a keen attention to detail. 
  Good verbal and written communication skills, with the ability to communicate technical information 
  clearly to non-technical users. 
  Eagerness to learn Oracle ERP systems, processes, and technical concepts. 
  Familiarity with data migration, testing, and cutover activities is a plus. 
  Ability to manage multiple tasks effectively in a fast-paced project environment. 
  Prior experience supporting ERP implementations or HRIS systems is a plus. 
  Certifications in Oracle HCM or related areas are a bonus but not required. 
     Requirements   Support in Requirements Gathering: Work closely with senior analysts and stakeholders to assist in 
  documenting business needs, especially related to HCM Core, Absence Management, Time & Labor, 
  and Payroll processes. 
  Assist in Solution Reviews: Support review sessions to ensure proposed solutions meet business 
  requirements and align with best practices. 
  Process Documentation & Workflow Support: Help document current and future state processes, 
  including HCM workflows, timesheet processing, and payroll procedures. 
  Testing & Validation: Support the creation of test cases and scenarios, participate in testing 
  activities, and document issues. Assist in User Acceptance Testing (UAT) coordination and issue 
  tracking. 
  Change & Cutover Support: Assist in planning and executing cutover activities with a focus on data 
  migration, system validation, and minimal business disruption. Support communication and training 
  efforts for end-users. 
  Technical & Functional Knowledge Building: Develop a basic understanding of Oracle ERP HCM 
  architecture, data structures, integrations, and customizations. Act as a liaison between functional 
  teams and technical support to help resolve issues. 
  Documentation & Reporting: Maintain clear documentation of processes, test results, issues, and 
  resolutions. Prepare status updates and reports for project teams. 
  User Support & Issue Resolution: Provide first-line support to end-users for HCM-related inquiries, 
  troubleshooting issues, and guiding users through new processes. 
  Collaborative Support: Work with cross-functional teams, including technical consultants and 
  business stakeholders, to ensure requirements are met and issues are addressed promptly. 
  Additional Duties: Support ad hoc project activities, training sessions, and process improvements as needed.