Junior Integration Support Engineer

Covergo

1 - 5 years

2 - 5 Lacs

hyderabad

Posted:Just now| Platform:

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Skills Required

health insurance solution design product engineering manager quality assurance workflow jira technical support solution architect technical documentation process management

Work Mode

Work from Office

Job Type

Full Time

Job Description

API Management & Testing:

Set up and maintain partner-specific API sample collections in tools such as Postman and GraphQL Playground.
Analyze third-party REST and GraphQL APIs as part of the discovery process for new integrations.
Adjust API request/response payloads to align with evolving product features or partner-specific requirements.
Perform regular validation of new and existing product APIs to ensure functionality and quality.

Technical Documentation:

Create and maintain clear, field-level API documentation for both internal and partner use.
Develop and maintain workflow diagrams and charts (e.g., using Mermaid) to illustrate integration processes and data flows.

Solution Support & Quality Assurance:

Assist in reproducing and investigating technical issues reported by partners, comparing behavior across different environments (e.g., dev vs. UAT).
Prepare test data and scenarios (e.g., endorsements, cancellations) to support solution design and analysis activities.
Support the technical setup and preparation for client-facing product demonstrations.

Coordination & Process Management:

Coordinate user access requests and the setup of service accounts for integrations.
Track the status of technical user stories and tasks in Jira to provide updates for client meetings.
Follow up with internal teams (Product, Engineering) on action items to gather information for the Solutions Architect.

What We Need

Familiarity with at least one programming language (Node.js, .NET, JavaScript, or Java).
Basic knowledge of API concepts (REST, GraphQL).
Hands-on experience with API client tools such as Postman.
Detail-oriented and systematic approach to problem-solving.
Strong organizational and communication skills.
Ability and eagerness to learn new technical concepts quickly.

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