Junior Backend & Cloud Integrations Engineer

About the Role

You will build and scale the backend platform powering telephony events, LLM orchestration, transcript storage, real-time streaming to the console, and later (Phase 2) connectors to GA4/Google Ads/Shopify enriched with external signals.

What You’ll Do

• Develop secure APIs and webhooks for telephony (Twilio/Kixie) and STT/TTS providers with idempotent ingestion.
• Implement real-time streaming (WebSockets/SSE) to the frontend with reliable retry strategies.
• Store transcripts and metadata in Postgres/S3, including PII redaction, indexing, and search.
• Set up robust observability with logs, metrics, traces, and alerts for latency/failures.
• Build ETL connectors for GA4, Google Ads, Shopify, and external datasets.

Required Skills

• Backend Programming

  : Node.js or Python; async patterns, queues/workers, structured logging.

• API Development

  : REST standards, documentation (OpenAPI), JWT auth, rate limiting, idempotency.

• Data & Storage

  : Postgres, schema design, indexes, S3 storage patterns, pagination.

• Real-Time Delivery

  : WebSockets/SSE on server-side; fan-out and backpressure basics.

• Cloud (AWS preferred)

  : API Gateway, Lambda/Containers, S3, IAM, CloudWatch.

• Security & Privacy

  : Secrets management, IAM best practices, encryption, PII handling.

• CI/CD & Git

  : GitHub Actions or equivalent; basic deployment/rollback flows.

Nice to Have

• Experience with queues/streams (SQS/SNS/Kinesis) or workflow engines.
• ORM/migrations (Prisma, TypeORM, SQLAlchemy).
• Cost monitoring and multi-tenant backend patterns.

Tech Stack

Node.js/Python, Postgres, Redis, Docker, AWS (API Gateway, Lambda/Fargate, S3, CloudWatch, IAM), WebSockets/SSE, OpenAPI/Swagger, Twilio/Kixie, Deepgram, OpenAI Realtime.

Compensation & Benefits

• Competitive salary and performance bonus
• Remote/hybrid options within India
• Learning budget and mentorship

Education

B.E./B.Tech/M.E./M.Tech/MCA or equivalent practical experience.

Notice Period

Immediate to 30 days preferred.

Job Type: Contractual / Temporary

Contract length: 6 months

Work Location: Remote

Timings: 3pm to 12am IST