Jr. IT Telecaller Exeutive

Job Title:

IT Telecaller Executive

Location:

Kolkata – Onsite

Experience:

Fresher to 1 Year (0–12 months)

Employment Type:

Full-Time / Onsite

Job Summary:

IT Telecaller Executive

Key Responsibilities:

• Make

  outbound calls

  to prospective clients to introduce company IT services and solutions.
• Handle

  inbound inquiries

  and provide information about products/services.
• Identify client needs, generate

  qualified leads

  , and schedule follow-ups for the sales team.
• Maintain and update the

  CRM database

  with accurate call logs and client details.
• Build and maintain

  strong relationships with potential customers

  to drive sales conversions.
• Coordinate with the

  sales and marketing team

  to achieve daily/weekly/monthly targets.
• Share feedback from clients to improve communication strategies and service offerings.

Required Skills & Qualifications:

• Education:

  Minimum Graduate or equivalent (any stream).

• Experience:

  0–1 year in telecalling, BPO, IT support, or customer service (freshers are welcome).
• Excellent

  communication skills

  (English, Hindi, and Bengali preferred).
• Good

  presentation and interpersonal skills

  with a positive attitude.
• Basic understanding of

  IT services, software, or technology

  is an added advantage.
• Ability to work under pressure and meet sales/lead generation targets.
• Proficiency in

  MS Office (Word, Excel)

  and familiarity with CRM tools is a plus.

Perks & Benefits:

• Competitive

  salary package + performance incentives

  .
• Opportunity to work in a

  fast-growing IT company

  with career growth prospects.
• Training and mentoring provided to enhance communication and IT product knowledge.
• Friendly and collaborative work environment.

Qualifications

[Some qualifications you may want to include are Skills, Education, Experience, or Certifications.]

Example: Excellent verbal and written communication skills