Jr. IT Service Desk

2 - 3 years

1 - 4 Lacs

Posted:1 week ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: IT Service Desk Analys
Location: Pune (Work from Office – 5 Days/Week)
Experience: 2–3 Years

Notice Period: Immediate Joiners Preferred

Key Responsibilities:

  • Provide L1/L2 IT support via phone, email, chat, and ticketing tools.
  • Troubleshoot and resolve issues related to:
  • Windows 10/11 and macOS systems
  • Office 365 (Teams, Outlook, SharePoint, OneDrive, etc.)
  • VPN connectivity and basic network access
  • Mobile Device Management (MDM) – Intune, JAMF, AirWatch
  • Perform software and hardware installation, configuration, and maintenance.

Interested candidates can share their CVs at pradnya.bhalerao@programming.com

Job Type: Full-time

Pay: ₹10,182.87 - ₹40,225.39 per month

Application Question(s):

  • CTC? ECTC?
  • How many Days NP?Last working date?
  • Are you okay for Night shift?

Experience:

  • ITSM: 1 year (Preferred)
  • IT service management: 1 year (Preferred)
  • IT Service Desk: 1 year (Preferred)
  • Active Directory: 1 year (Preferred)
  • MacOS: 1 year (Preferred)

Work Location: In person

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