Join Our Dynamic BPO Team

0 - 5 years

3 - 6 Lacs

Posted:4 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Overview:

dynamic and fast-paced BPO team

Key Responsibilities:
  • Handle inbound & outbound

    customer calls and chats

  • Resolve queries with

    empathy & professionalism

  • Achieve

    performance targets

    (AHT, CSAT, FCR)
  • Maintain

    accurate records

    of interactions
  • Follow

    process compliance & guidelines

Eligibility Criteria:
  • Minimum

    12th Pass (HSC)

    or

    Graduate

    in any discipline
  • Freshers with

    excellent English communication

    are welcome
  • Experience in

    international voice/blended BPO

    is a plus
  • Ability to

    handle global customers professionally

  • Willingness for

    rotational & night shifts

Skills Required:
  • Strong

    verbal & written communication

  • Customer-first attitude

  • Good

    problem-solving & interpersonal skills

  • Basic

    computer & MS Office knowledge

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