99 Jobs in Kumardungi - Page 2

PRINCIPAL ACCOUNTABILITIES (List the accountabilities associated with the job.) Analysis ,MIS & Reporting Plan frequency of reports, Incentive Report, daily required reports, Campaign report & formats of report. Designing of channel campaign with end to end closure for business improvement Campaign Design, Simulation, Finance Approval and Target Circulation for retail channels. Campaign MIS update Campaign Analysis to Push Campaign Qualification Provide analysis on different aspect of business to NHOD for taking business decisions Review the reports for veracity randomly & suggest corrections for deviations. Comprehend customize report requirement by stakeholders (NHOD, zonal heads). Align team members to understand the requirement & review the reports / dashboards before it is published with targeted stakeholder. Emp performance for details for CAP Required analysis and winners data for RNR Adhoc Report , daily report Incentive Working Anaplan Incentive working & Manual incentive working check & shared Observation for One to One Manual & Anaplan Final Working send to finance & approve Incentive Update Incentive Analysis. Final Approval from finance team and Audit 3 . AOP / Budgeting & Shareholder Review Data Provide data support to NHOD for Budgeting / share holder reviews. Assist NHOD in analyzing data points to be incorporated in AOP/Budgeting Sales Support Follow-up with sales team (zone heads / Area Managers / Team Leaders) for policy pendings & appraise NHOD on status report. C-ordinate with zone heads for various actions share the same with NHOD; Feed target vs. achievement reports with zone heads / NHOD. Design & circulate productivity reports on periodical basis with zonal heads , NHOD. Sales Co-ordination: Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material. Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently. Work with account managers to create and implement targeted sales strategies Keep up with new product sales launches and make sure the sales team is up to date

Conduct Market research to study latest industry developments Ideate and brainstorm with supervisor and Marketing teams to develop new products/ changes in existing products to achieve a competitive advantage Collaborate with Actuarial, Legal & Finance teams to decide on the pricing and market placement aspects Present the product ideas to Product Management committee and Senior Leadership for approval Design product filing documents including all terms and conditions and work on modifications to the product wordings as per the feedback provided by the regulatory authority. Build marketing and other support collaterals to take the product to market Collaborate with Marketing and other teams to launch the product and participate in launch activities Train the sales, underwriting and claims teams on the new product Stay abreast of the Regulatory guidelines and display agility in incorporating changes at all levels in the product to align with the Regulations.

Business planning to drive channel growth ﾧ Drive the P&L for business from Brokers to deliver topline (gross premium) targets on a monthly basis and maintain a good claims ratio and profitability targets ﾧ Study the Brokers markets and enforce the correct sales strategies, product mix, processing and backend support to increase sales from the channel ﾧ Take commercial decisions for smaller relationships and make recommendations for bigger clients to the supervisor ﾧ Create a viable pipeline for new tie-ups, identify and capitalize on new business opportunities by acquiring new partners, introduce innovative need-based product bundling, implement process changes as required thereby sustaining growth from the new opportunity over a period of time ﾧ Oversee and support the team in preparing product presentations to pitch to new clients ﾧ Develop long term profitability and growth path (through LRP & AOP process) in consultation with supervisor for enhancing growth from the Broker channel Relationship Management ﾧ Interact and liaise with channel partners to understand their requirements, manage any escalations and map products accordingly to drive high sales and business ﾧ Maintain good relationships with existing partners by designing campaigns, planning tours, trips for channel partners and the BAGIC Broker team ﾧ Identify and acquire new partnerships especially large deals in the property, health & corporate segments ﾧ Identify new products requirements/ customization required in existing products and engage as a part of the product committee to develop products that would help the business. Also provide key marketing inputs and guidance to the sales team. ﾧ Coordinate with internal teams to obtain approvals, get quotes and prepare presentations accordingly for new and existing channel partners Functional Review ﾧ Monthly and quarterly review with the team to monitor achievement of individual targets, discuss business issues and design action plans to course correct, if required ﾧ Periodic reviews with the supervisor on the channel’s performance and growth Team Management ﾧ Participate in recruitment process to identify right talent for various positions within the team ﾧ Establish individual performance expectations and regularly review individual performance of the team; call out and reward best practices and provide guidance for corrective action where required ﾧ Support team members in delivering their responsibilities in business as usual by keeping them motivated, resolving their concerns/ challenges, if any and maintaining a positive team spirit and harmony

Risk Assessment and Underwriting ﾧ Review technical proposals received from various locations / Zones basis the existing guidelines / norms and discuss with superiors where required in case of deviations ﾧ Evaluate proposal thoroughly considering past claims / cases and assess conformance with the set underwriting guidelines; seek more information on proposals, customers, if required ﾧ Identify business opportunity with business team and Set standard terms and conditions for the proposal Premium Growth and Audits ﾧ Visit the locations and meet major IMDs; understand problem areas and issues / concerns ﾧ Provide guidance, if required and resolve any issues / concerns from IMDs ﾧ Clarify organization guidelines, premium calculation and probable risks which should be accounted for when arriving at the premium rates for policy issuances; share business understanding, past cases and spread awareness within the team on risk assessment and mitigation ﾧ Conduct sample audits across the zones to check for non-adherence to company guidelines; seek clarifications from the team and draft the report; share the report with the NHOD. Projects / Special Initiatives (Web Applications / Online Products) ﾧ Collaborate with different teams to provide them the perspective from the technical (underwriting) perspective including challenges faced real-time with agents / IMDs; provide inputs on improving functionality as well reduce workload in repetitive tasks ﾧ Work with teams to ensure all underwriting guidelines / norms / calculators are properly built-in; conduct simulations across test cases and ensure that everything is in line with the set expectations ﾧ Present the new (or modified) functionality to the relevant stakeholders; seek feedback and incorporate the same to strengthen the system for users Product Training ﾧ Drive implementation of various training efforts in case of new product launch in terms of premium calculation; product nuances, etc.; clarify doubts and resolve concerns, if any ﾧ Assess areas of improvement amongst the IMDs and provide effective training to them; address development issues / concerns and enable them to drive sales for the organization in an effective manner Data Analysis ﾧ Analyse the growth achieved across zones and whether the loss ratio is controlled across zones ﾧ Identify areas requiring special attention ﾧ Chart out insights from the data to support business opportunity as well ﾧ Share the analysis report with NHOD and other relevant stakeholders regularly

Incentive Management Critical role in managing incentive payouts for approximately 400 employees across India, directly linked to the achievement of an AOP budget of ₹3,840 crore. Accuracy in incentive calculation is essential, as even minor errors can impact employee satisfaction and motivation, ultimately influencing overall business performance Design and Prepare Incentive Plans: Develop and propose monthly incentive structures for the business team, ensuring alignment with performance metrics and organizational goals. Incentive Governance: Act as the central point of accountability for incentive processes, coordinating with Finance, HR, Vertical Heads, and other stakeholders to ensure timely and accurate disbursement. Automation and Process Enhancement: Lead initiatives to automate incentive calculations and streamline workflows using tools like Anaplan, enhancing efficiency and accuracy. Data Accuracy and Mapping: Ensure correct mapping of IMD and Sub-IMD codes for precise incentive computation and reporting. Stakeholder Support and Escalation Handling: Address and resolve complex queries or escalations related to incentive payouts from internal stakeholders. Audit Compliance: Implement corrective actions based on audit observations and ensure adherence to compliance standards in incentive management Incentive Briefing & Training: Incentive briefing to PAN India Team member and make them aware of each and every parameter that will enable them to qualify for Incentive Stakeholder Management Data Collection and Mapping: Collaborate with the business team to gather accurate IMD mappings and other relevant data essential for incentive calculations and incentives planning. MIS Submission and Monitoring: Coordinate with internal stakeholders to ensure timely uploading and submission of monthly mapping of RM & IMD mapping for tracking and evaluating key business activities. Cross-Functional Engagement: Work closely with senior leadership and cross-functional teams to understand data requirements and business priorities. Requirement Gathering and Alignment: Facilitate the collection of reporting needs and ensure MIS outputs are aligned with strategic objectives. Continuous Improvement: Actively incorporate stakeholder feedback to enhance the accuracy, relevance, and effectiveness of reporting and incentive initiatives. AOP & LRP Monitoring Monitor Strategic Initiatives: Oversee the progress of projects aligned with the Annual Operating Plan (AOP) and Long-Range Plan (LRP), ensuring timely execution and alignment with business objectives. Performance Tracking: Track key milestones, deliverables, and outcomes to assess project effectiveness and support strategic decision-making. Reporting and Communication: Prepare regular updates and reports for senior leadership, highlighting progress, risks, and corrective actions related to AOP and LRP initiatives. Cross-Functional Coordination: Collaborate with relevant departments to ensure seamless execution and integration of long-term and annual business Plans. Coordination with CEO office: Coordination with CEO office to update on the Annual Operating Plan (AOP) and Long-Range Plan (LRP) if any Challenges faced by the Business Team or if any project needs any changes. CEO Tracker – Maintain and update the Tracker Shared by CEO office on the Monthly Status. Audit Management – Incentive Centralized Data & Documentation - Maintains standardized documentation, SOPs, and process maps that auditors rely on. Ensures timely availability of accurate data for audit queries. Process Standardization- Implements and monitors uniform processes across subchannels, reducing audit exceptions. Helps auditors understand the rationale and design of standardized workflows. Gap Analysis & Root Cause Identification - Assists in analyzing audit findings to identify systemic issues Process Standardization. Provide insights into recurring deviations and their root causes Corrective Action Planning - Coordinates with stakeholders to design and implement corrective actions. Tracks progress and closure of audit observations. Compliance Monitoring – Continuously monitors compliance with internal controls and regulatory requirements. Flags potential risks before they escalate into audit issues Training & Awareness - Conducts training sessions to address audit-related gaps. Builds awareness among teams about audit expectations and best practices Reporting & Governance - Prepares dashboards and reports for senior management on audit status and action plans. Facilitates governance reviews and supports internal audit committees Addhoc Reports – All Sub channel Works on non-recurring tasks that arise unexpectedly, need to be flexible and quick in responding to management queries, often handles urgent data requests that support immediate business decisions Data Extraction & Reporting Ad Hoc Analysis. Data Validation & Cleansing Analysis

Cross Sell- Conduct Multiple experiments/POC for cross sell which help to identify customer need and want on insurance products Propensity model Creation Using Machine learning and AI for providing Next Best Product to customer Analyzed Vertical wise customer behavior to understand best time to pitch next best product Communicate with respective stakeholders on cross sell strategy and planning Claims Analytics Management – LOB Create the framework for claims optimization leveraging data science technique at all levels -Customer entity and distribution Work jointly with ILM, Legal team to find fraud and nexus with the help of data. Closely work with Claims team on OD-STP engine creation and optimization along with other LRP projects. Entity Optimization (Repairer Anomaly Detection)- Identify the anomalous behavior of Repairer Entities with respect to a benchmark of its peers. Customer level data Enrichment Internal and External data (Group, Prospect, Bureau) sources identification and utilization to create opportunity on organization level to enrich Customer level information Strategic and functional planning Assists in evaluating short-term and long-term business challenges/ requirements to ascertain if the same can be resolved using analytics. Uses analytics to understand the organizations advantages and sharing the same with key stakeholders. Sensitizes the relevant stakeholders on the strengths of adopting analytics for the business such as higher process efficiency, better decision making, reduction in risk, etc. Analytics Management Performs predictive modelling including data extraction using R / SAS/ Python tools . Shares the inputs from the same with key stakeholders. Assists in monitoring business, identifying issues if any and communicating the same to the potential users of the data. Performs end to end predictive modelling for all data points, including vetting the data, identifying outliers, understanding data points which are missing, and creating features based on the same for the best use of the business. Performs renewal studies for all lines of business and sharing insights with the various stakeholders. Assists in institutionalizing analytic learnings across businesses and processes. Understands the business demands and undertake initiatives to cater to the same. Study and analyze previous year’s data points for fraud detection with the ability to decipher trends / patterns from the same to understand the relevant trends and share the same with the stakeholders. Team development Participate in recruitment process to identify the right talent within the function Establish individual performance expectations and regularly review individual performance of the team. Identify and create development opportunities for team members to enhance functional knowledge Strategic Partner Management Identify and Create Capabilities leveraging FinTech and InsuTech Partners ecosystem. Create data science utilities to be used by internal team leveraging Analytics Vendors

ﾷ Pre-inspection approval/rejection ﾷ Endorsement approval/rejection ﾷ Scrutiny approval/rejection ﾷ Handling technical query regarding above. ﾷ Maintaining records for TAT.

IT Projects- OPUS Transformation Share the inputs on the Finance function’s requirements with the TCS representatives and understand the feedback and help in providing inputs and feedback to the TCS team Assist in ensuring all current functionalities of the OPUS systems and other requirements of the finance department are provided for in the new system (phase wise approach) Collaborating with TCS for their requirements in a timely manner. Help in understanding issues / mis-matches and sharing the same with the TCS team and coordinate for resolution of the identified issues Continuously coordinate with internal Finance stakeholders and TCS team to ensure overall timelines are met. Assist in ensuring that purchase of any modules for Finance department from the vendor are within budget and timelines; help in conducting negotiations with the vendor on the effort and cost of modifications in the modules Finance Related IT Projects Works on requirement gathering from respective stakeholders in Finance and collaborates with IT for developing the processes accordingly. Robotic Process Automation Assists in identification of processes in finance which are currently being performed manually and looking at developing a Robotic Process Automation for the same. General Ledger Entries Verification of General Ledger entries and confirming back to the relevant stakeholders if the same has been captured correctly. Cross checking the GL Entries back to the accounting entries made and checking if the correct cost code has been captured.

Handling Coinsurance Private Sector Reconciliation, Receivables and Payables Management in SUNGL, ETASS . 2 Handling Commission Payment advice to commission team, GST Reconciliation for Admin/ TDS. Team Management. 5 Co-ordination with UW and Claim, Business team wrt Premium/ Claims and Commission. Handling Internal Audit, Process Audit and Statutory Audits Ensuring maintenance of Compliance records. Relationship Management with Insurance Companies. Maintenance of Insurance and Revenue stamps records and passing the entries in the SUNGL after consulting the operations team/ Compliance team.

Product Development Solicits inputs/recommendations from the marketing teams regarding enhancement of existing products or development of new products. Research and build comprehensive analysis and business cases for developing new products with emphasis on market demands, strategic fit and profitability. Collaborates with internal teams such as underwriting, actuarial and legal to evaluate and execute on product initiatives for new and existing products. Drafts Product documents, BAP filing and correspondence to IRDAI queries, makes presentations to IRDAI as and when required Monitor the IRDA website for new circulars or guideline changes and communicate the same to the various business heads and also recommend product modifications if the circular warrants for the same. Analyze multiple data bases, institutional and retail marketplaces to identify market trends. Conducts gap analysis of existing BAGIC product portfolio. Review policy drafts thoroughly before submissions to IRDAI for filing. Compliance and Disclosures Maintain the databases of all products by collecting data from internal teams and submit reports to the IRDAI or internal audit teams as and when required. Monitor the Generic Contingency table and ensure all GCs are correctly mapped to IRDAI approved products. Creating product related disclosures and sending the same to IRDAI through compliance team and to other internal stakeholders. Conducts activities related to internal and external audit compliances. Monitor any product related communication for correctness and adherence to compliance before they are printed for external consumption. Support to Business Channels Monitor any product related communication for correctness and adherence to compliance before they are printed for external consumption. Participates in product discussions with prospective and existing business partners. Suggest Interim solutions wherever feasible for any urgent proposition requirement. Provide data or recommendations as per requests from other channels like Actuary, Operations, Finance etc. Team Management Establish individual performance expectations and regularly review performance of the team. Creates opportunities for the team to enhance technical knowledge to ensure capability exists for driving the channel. Periodically check team skill levels by randomly selecting topics from Technical sphere. Balanced Work allocation in the entire team (including) non-reportees Projects Driving various team projects as delegated by HOD Proactive modifications analysis based on regular changes in IRDAI regulations Record Keeping & Audit Maintenance of Historic records and Compliance with Satuatory and IRDAI audits

MIS – Creating and Publishing all MIS for Motor Deale and Motor Lob Generating Customized report for business decision Automation – Ensuring automation of MIS and Reports Incentive – Incentive Calculation on Monthly basis Getting approval from Finance and HR for Employees Incentive Automation testing for Anaplan for Incentive IMD/Sub IMD Mapping – Ensuring correct mapping of IMD and Sub Mapping of employees Campaign Management Creating campaign for IMD Creating campaign for IMDs/Dealer Publishing period update of campaign Publishing results of campaign Getting approval from Finance for Campaign Data Collection Coordination with Sales Team for Incentive mapping Coordination with Sales Team for campaign designing Audit Providing all the data to Audit team related to Campaign Providing data to Auditors for any other Audit Roles you need to interact with inside the organization to enable success in your day to day work Coordination with Sales Team for Incentive Mapping Coordination with IT team for data and Automation Coordination with Finance for Incentive and Campaign approval Coordination with HR for incentive approval

Contract drafting, vetting and management ﾷ Responsible for drafting/ finalizing/ advising all standard and other documents/ agreements required for the organization and for drafting vetting and finalizing various commercial legal contracts /agreements/ documents/ MOUs for certain business relationships with various vendors/service providers’ agents and distributors. ﾷ Tracks, examines and acts upon the IRDAI regulations/ guidelines on a day to day basis and caters to any documents and requirements as per compliance of IRDAI regulations ﾷ Applying Insurance/ Central/ State Laws knowledge including property laws labor laws and criminal laws on certain legal issues along with advising the organization on compliance with the labor laws. ﾷ Attends to the drafting of policy Terms and Conditions, Policy Schedule, and product related documents, proposals, renewals and related issues ﾷ To attend, advise and provide suitable reply on IRDAI complaints matters by duly taking into consideration legal provisions and also to suitable examine and advise on important correspondence with IRDAI. ﾷ Should attend to and take care of all the types of agreements/MOU that are required to be entered by our company with Banks/FI. ﾷ Preparing/drafting and finalizing and advise the lease agreements, leave and license agreements, and all other related issues/documents/agreements required for taking/giving the premises on lease/leave and license by Bajaj Allianz General Insurance Company Ltd. Attending to Condominium matters. ﾷ Advising on all legal aspects and taking care of all legal compliances related to all the businesses of the organization. ﾷ Reviews, advises and guides the team on contracts/ agreements/ documents of vendors, outsourcing agents and distributors for business functions and attend on ad hoc matters as delegated by the supervisor. ﾷ Assists with input on preparing, framing and structuring, legal contracts/ agreements/ documents, for enabling business generation, etc. while ensuring adherence to applicable legal and compliance requirements and company’s internal policies. ﾷ Maintains MIS of Contracts, agreements, and stamp papers. ﾷ Assist Head Corporate Legal in continuously updating the manuals/ standard documents. Process Automation and Stakeholder Management ﾷ Conducts regular review of ongoing litigation cases, and recommends course correction where required to align with set overall plans for legal function and set targets ﾷ Analyzes ongoing litigations, study case facts, evaluate court orders, commercial judiciousness and customer centricity and take decisions to either comply or appeal the order, including writs and other cases, drafting writ petitions/plaints/replies/WS/applications etc., and liaise and follow up the case with advocates. ﾷ Attends, advises and provides suitable documentation on the staff/ HR matters/ employees/ labor law related matters/ cases/ agreements and issues related to Disciplinary matters, policy drafting and revision on any steps regarding employee matters. ﾷ Handling all claims related cases against BAGIC and the employees. ﾷ Attends to all the court cases/ Arbitration matters of our company, including writs and other cases, drafting writ petitions/plaints/replies/WS/applications etc, and liaise and follow up the case with advocates. ﾷ Attending to all the criminal cases by or against our company, including examining the case, deciding whether fit for filing FIR by our company, and to draft FIR and advice offices suitably in the matter. ﾷ Prepares reverts to Police Notices, Legal notices, Crime branch notices in collaboration with business verticals for any clarifications. ﾷ Maintain and update the proper MIS for all the work of Corporate Legal and track them, maintain to abide by TAT and see team follow the TAT, from time to time and submit suitable regular statements to management, from time to time. ﾷ Prepare proper SOPs from time to time and update them on continuous basis.

Job Description This includes preparing financial statements like balance sheets, income statements, and cash flow statements, as well as analysing financial data, reconciling accounts, and ensuring compliance with accounting standards and regulations. Key Responsibilities And Skills o Financial Statement Preparation: Preparing accurate and timely financial statements, including balance sheets, income statements, and cash flow statements. o Financial Data Analysis: Analyzing financial data to identify trends, assess performance, and make recommendations. o Account Reconciliation: Reconciling financial accounts, including Balance sheet accounts like accounts receivable, and accounts payable. o Compliance: Ensuring compliance with accounting standards (GAAP, IFRS), and regulatory requirements. o Reporting: Preparing reports and presentations for management, investors, and other stakeholders. o Audit Support: Providing support and documentation for internal and external audits. o Communication: Effectively communicating financial information to various stakeholders. Common Duties And Responsibilities o Assisting in the preparation of INDAS financial statements. o Preparing quarterly and annual schedules, including notes to accounts. o Maintaining internal controls and reporting for financial reporting processes. o Collaborating with external auditors during quarterly reviews and audit processes. o Preparing monthly close documentation and global journal entries. o Analysing financial data and identifying trends and variances. o Providing insights to support management's decision-making. o Ensuring the accuracy and timeliness of financial reports. Skills And Qualifications o Qualified Chartered Accountant with 4 to 5 years of experience. o Relevant certifications (e.g. INDAS, IFRS 17) may be preferred. o Strong understanding of accounting principles and financial reporting standards. o Excellent analytical and problem-solving skills. o Strong communication and presentation skills. o Ability to work independently and as part of a team. o Detail-oriented and accurate.

Campaign Management Design/Ideation of campaigns for IMD’s, employees across national/local levels and refer for approvals / signoff from NHOD, zonal heads, vertical heads, finance, and marketing team. Plan & design communication plan for all the campaigns. Plan & execution for events across locations depending upon the type of campaign. Negotiation of best rates for all the events planned for agency & getting the same approved by NHOD / Finance. Stakeholder Management ( Internal / External ) Co-ordination with internal stakeholders (verticals heads) for disseminating the MoM held at HO for alignment with business priorities. Providing data to other functions (finance, HR, Corp. Mktg. , PMO) regards to agency LOB. Plan for training, communication of new systems to internal teams. Co-ordinate with external stakeholders (vendor partners) to provide inputs on new systems introduced for IMD’s / employees. MIS & Reporting Plan frequency of reports, consumer of reports & formats of report. Review the reports for veracity randomly & suggest corrections for deviations. Comprehend customize report requirement by stakeholders (NHOD, zonal heads, vertical heads). Align team members to understand the requirement & review the reports / dashboards before it gets published with targeted stakeholder. Liaising with external vendors on planning & delivery of frequent report automations. IT Support & Automation SPOC for I-Mitra portal, EezeeTab application, Access control rights to business system. Do requirement gathering from internal stakeholders on revamping of legacy systems, documenting the requirement & passing it on the vendor for development of new systems. Campaign Management Design/Ideation of campaigns for IMD’s, employees across national/local levels and refer for approvals / signoff from NHOD, zonal heads, vertical heads, finance, and marketing team. Plan & design communication plan for all the campaigns. Plan & execution for events across locations depending upon the type of campaign. Negotiation of best rates for all the events planned for agency & getting the same approved by NHOD / Finance. Stakeholder Management ( Internal / External ) Co-ordination with internal stakeholders (verticals heads) for disseminating the MoM held at HO for alignment with business priorities. Providing data to other functions (finance, HR, Corp. Mktg. , PMO) regards to agency LOB. Plan for training, communication of new systems to internal teams. Co-ordinate with external stakeholders (vendor partners) to provide inputs on new systems introduced for IMD’s / employees. MIS & Reporting Plan frequency of reports, consumer of reports & formats of report. Review the reports for veracity randomly & suggest corrections for deviations. Comprehend customize report requirement by stakeholders (NHOD, zonal heads, vertical heads). Align team members to understand the requirement & review the reports / dashboards before it gets published with targeted stakeholder. Liaising with external vendors on planning & delivery of frequent report automations. IT Support & Automation SPOC for I-Mitra portal, EezeeTab application, Access control rights to business system. Do requirement gathering from internal stakeholders on revamping of legacy systems, documenting the requirement & passing it on the vendor for development of new systems.

Process Management Handle daily invoice process, monthly closing activity and Expenses/payable analysis Automation of Processes & MIS Handling end to end automation of processes and transformations in the travel, conveyance and employee reimbursement module. Preparing Expense Report and sharing relevant analysis on organization expenses with key stakeholders. Monitoring the reimbursement module synchronization scheduler and ensuring that any missing values are updated to resolve any issues that are arising. Team development Participate in recruitment process to identify the right talent. Establish individual performance expectations and regularly review individual performance of the team Identify and create development opportunities for team members to enhance functional knowledge MAJOR CHALLENGES Managing high volumes of employee reimbursement requests Data in-consistency across various internal platforms Educating the employees on the employee reimbursement module External Clients Roles you need to interact with outside the organization to enable success in your day to day work External vendors for system development and resolving any technical issues arising in the reimbursement modules.

Risk Assessment and Underwriting ﾧ Review technical proposals received from various locations / Zones basis the existing guidelines / norms and discuss with superiors where required in case of deviations ﾧ Evaluate proposal thoroughly considering past claims / cases and assess conformance with the set underwriting guidelines; seek more information on proposals, customers, if required ﾧ Identify business opportunity with business team and Set standard terms and conditions for the proposal Premium Growth and Audits ﾧ Visit the locations and meet major IMDs; understand problem areas and issues / concerns ﾧ Provide guidance, if required and resolve any issues / concerns from IMDs ﾧ Clarify organization guidelines, premium calculation and probable risks which should be accounted for when arriving at the premium rates for policy issuances; share business understanding, past cases and spread awareness within the team on risk assessment and mitigation ﾧ Conduct sample audits across the zones to check for non-adherence to company guidelines; seek clarifications from the team and draft the report; share the report with the NHOD. Projects / Special Initiatives (Web Applications / Online Products) ﾧ Collaborate with different teams to provide them the perspective from the technical (underwriting) perspective including challenges faced real-time with agents / IMDs; provide inputs on improving functionality as well reduce workload in repetitive tasks ﾧ Work with teams to ensure all underwriting guidelines / norms / calculators are properly built-in; conduct simulations across test cases and ensure that everything is in line with the set expectations ﾧ Present the new (or modified) functionality to the relevant stakeholders; seek feedback and incorporate the same to strengthen the system for users Product Training ﾧ Drive implementation of various training efforts in case of new product launch in terms of premium calculation; product nuances, etc.; clarify doubts and resolve concerns, if any ﾧ Assess areas of improvement amongst the IMDs and provide effective training to them; address development issues / concerns and enable them to drive sales for the organization in an effective manner Data Analysis ﾧ Analyse the growth achieved across zones and whether the loss ratio is controlled across zones ﾧ Identify areas requiring special attention ﾧ Chart out insights from the data to support business opportunity as well ﾧ Share the analysis report with NHOD and other relevant stakeholders regularly

PRINCIPAL ACCOUNTABILITIES Geo expansion analytics Design/Ideation of business expansion strategy leveraging data science driven models for new and existing verticals across national/local levels and refer for approvals / signoff from NHOD and finance. Plan & design communication plan for all the campaigns. Geographical and Vertical wise categorization of Locations and pin codes mapped against each of these locations using machine learning techniques. IIB health data analysis to identify BAGIC low penetrated locations where competitors are doing profitable and good business – opportunity identification Health Claims Optimization Identify claims benchmarking opportunities leveraging entity and claims level savings through data science Plan frequency of reports, consumer of reports & formats of report. Review the reports for veracity randomly & suggest corrections for deviations. Comprehend customize report requirement by stakeholders (NHOD, zonal heads, vertical heads). Align team members to understand the requirement & review the reports / dashboards before it gets published with targeted stakeholder. Customer Segmentation Identify business requirements to leverage multiple sources of data to classify customer base into logical segments. Handle data discrepancies, outlier analysis, intra-extrapolation keeping business understanding in parallel. Use multiple data analytics and ML techniques to create one or more segmentation models using identified features, understand their customer persona and synchronize the finding with multiple business teams. Design targeted business use cases to cater to different online/offline channels as well as monitor the percentage improvement and growth, as measurement of model efficiency. Customer loyalty Analytics Leveraging customer loyalty buckets to identify potential business applications and work closely with multiple channels to discuss opportunity sizing for multiple campaigns. Analysis of CLI buckets with respect to varying customer KPIs to determine correlations, such as claim ratios, renewal ratios, purchase propensity etc. AOP / Budgeting & Shareholder Review Presentation Provide data support to NHOD for Budgeting / share holder reviews. Assist NHOD in analyzing data points to be incorporated in AOP/Budgeting & share holder review presentations. Data Science Support Model development and data science support to support additional business opportunities. MAJOR CHALLENGES Accuracy of data received from various functions to aid in smooth working Prioritizing & accommodating adhoc report requests from stakeholders. DECISIONS NA INTERACTIONS Internal Clients Roles you need to interact with inside the organization to enable success in your day-to-day work Vertical Heads– NHODs External Clients Roles you need to interact with outside the organization to enable success in your day-to-day work Interact with external clients/Vendors on project collaboration DIMENSIONS Financial Dimensions Capability Building on Topline and Bottom line Other Dimensions Total Team Size: NA Number of Direct Reports: NA Number of Outsourced employees: NA SKILLS AND KNOWLEDGE Educational Qualifications Qualifications Minimum Qualification: Graduate / Postgraduate or Equivalents Work Experience Min. 3+ years of relevant work experience Exposure to develop predictive models and machine learning models. Have implemented at least 1 predictive/ machine learning models end to end

ﾷ Drafting and pleading skills will be considered as added advantage. ﾷ The candidate should be conversant with mail culture and must know basic computer knowledge like Excel, word, Power point etc., with typing speed ﾷ Knowledge on Motor vehicle act or exposure in MV act will be considered as added advantage. ﾷ Tracking of each Matter from Claims Dairy ﾷ Co-ordination with other department of mandatory requirements - ILM, Operation, Underwriting etc. ﾷ Smooth Processing of Claim

Job Roles And Responsibilities The Team Lead will manage and oversee a team of two to three mechanical / automobile / electrical/electronic engineers to set up and deliver an efficient claim process for BEVs and HEVs. The team will take end-to-end responsibility for the BEV and HEV Claims, from operating procedure design IT/App developments to claim settlement. A variety of strategies and models will be developed on the core platforms to give maximum scale and coverage to BAGIC's EVFS (electric vehicle focus supplier) national network, with scope for Traction Battery, Powertrain, and Power electronics repairability. Each team will specialize in one vehicle architecture (3Wheelers / 2 Wheelers / 4 Wheelers and Electric Buses). The team will work closely with the product planning, Underwriting, and marketing departments to develop an insurance product that meets the company requirements for cost, quality, and EV Strategy. Build relationships with stakeholders of the EV ecosystem, such as battery manufacturers, policymaking bodies, research institutions, vehicle manufacturers, technology service providers, and more, to develop an industry-leading claim handling mechanism for BEVs, HEVs and related technologies. Manage individual claims from start to resolution through investigation of internal and external facts, review of claim records and vehicle data, draft external correspondence regarding BAGICs insurance and legal position, and negotiate a resolution where proper at their level. Responsible for capturing EV-specific insights, including Competition info, Industry Trends, customer expectations etc. Responsible for standardization EV related operating procedures, Checklists etc. Responsible for handling Partner, Customer/Internal Escalations & its resolution (across BEV/HEV domains). Independently undertake research and projects on various aspects of EV traction battery recycling, powertrain repair and claim aspects. Contribute to various aspects of EV-related project delivery as needed, such as regulatory interfacing, partner management, people engagement, project documentation, etc. Qualifications We Look For Diploma / B-Tech / BE or Higher qualification in Electrical / Electronics / Mechanical / Automobile Engineering Minimum 5-8-years of overall industry experience of handling Motor claims adjudication in an insurance company / Supervising an automobile body shop / BEV or HEV Repair or Manufacturing experience Strong quantitative and analytical skills, Techno-Economic analysis and Excel skills are needed for the position. Ability to receive and incorporate constructive feedback effectively, think critically and strategically Excellent writing and speaking skills in English to coherently convey complex information to a technical and policy audience. Should have experience in writing reports, briefs, and critical emails Responsible and initiative-taking that a person who can work independently or in a team Insurance knowledge and understanding of IRDA guidelines and compliance are desirable. Hands-on experience in Electric vehicles, Traction Batteries, Powertrains and Power electronics is desirable.

OFFICE ADMINISTRATION Responsible for complete administration and facilities management of the offices all across their respective areas (5 - 8 offices per person). Ensure allocation of seats and optimum utilization of office space which may entail re-sizing of offices from time to time Taking care of all printing and stationery needs of the employees for the smooth functioning in the branches Sourcing of vendors for various admin, infra, travel and events requirements. Conduct mandatory visit to offices once a month. Monitor the upkeep and maintenance of BAGIC branches across the zone Facilitate and ensure periodic archival/scrapping of unwanted materials, assets, documents, etc. Oversee timely payment of all bills (especially electricity, telephone, maintenance, local statutory payouts, etc) SAFETY, SECURITY AND AUDIT Monitor installation of Fire Extinguishers in each and every office and check the validity of the same periodically Ensuring upkeep of fire alarms systems and CCTV cameras Ensure access controls Fire safety checks such as checking loose cabling, storage of combustible material, fire audits, etc. Conduct random checks whether all the housekeeping staff, security guards, Office boys are in proper uniform Oversee that registers pertaining to customer visit, material In & Out, vendor entry are being maintained across branches. LEASE AGREEMENTS, RENT PROVISION AND RENT MODULE UPDATION Conclude the Timely Renewal of lease agreements for branches within the zone. Monitor and engage with the team to ensure that all other agreements such as maintenance, facilities, DG, tower etc is renewed before expiry of the agreement. COMPLIANCE, MIS & REPORTS Compliance with all local laws such as – way bill, licences for signages, display of minimum mandatory notices, etc. Maintain the Utility Bill Tracker for the zone capturing all the details such as bill date, due date, amount, bill received date, bill processed date and payment date. Timely Procurement and Renewal of Trade Licence for all assigned branches in the zone Maintain updated record of Seat Matrix and allocation across offices Update and maintain the number of telephone lines, Mobile connections office wise VENDOR MANAGEMENT, VENDOR PAYMENTS & PROVISIONS Collaborate and closely coordinate with the Corporate Legal Team / Procurement for Vendor empanelment, agreements, AMC, rate contract. etc Monitor the complete activity from PO release to payment process for vendor payments Provision for unpaid bills on monthly basis Obtain No Due Certificate from all the vendors of the branches without any deviation Maintenance and renewal of all agreements, AMCs and Rate contract. Process vendor Bills on P2P within TAT Liaisoning with procurement team INCIDENT MANAGEMENT Managing all types of unforeseen/ unpredicted events natural/ manmade Handling local unions/ labour/ irate customers/ govt authorities Ensuring cordial relationship with Law enforcement agencies and govt authorities. COST REDUCTION Revisit the existing processes and expenditures from time to time to Identify areas in the zone where cost may be reduced MAJOR CHALLENGES (Describe the major challenges you face on an on-going basis in carrying out your job.) Numerous Local regulatory compliances Negotiation & reconciliation with vendors/landlords Seat Matrix acceptance across offices DECISIONS (Mention the key decisions taken by job holder at his end and the decisions for which the job holder goes to superior with options and recommendations or seek approval). Decision on service providers Timely maintenance of assets Other matters relating to Local administration across branches in the zone INTERACTIONS (The key working relationships or routine contacts a job holder needs to have INSIDE and OUTSIDE the organization to accomplish the job.) Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work BOSM-for feedback wherever admin resources are not locally present; to collaborate and address any issues in the local office Corporate Legal – for Trade License Renewal, Rent agreement etc Finance - vendor payments, processing and empanelment All employees - for their daily requirements from time to time External Clients Roles you need to interact with outside the organization to enable success in your day to day work Vendors Landlords Advocates-for property searching & verification, registration Electricity department Municipality and other local statutory authorities DIMENSIONS (List the significant numerical data which will reflect the scope and scale of activities concerning this job). Financial Dimensions (These should be quantifiable numerical amounts like annual budgets, project costs, annual revenue, purchase value etc.) . Annual Budgets – 2 -3cr opex & 10 lacs capex per person Other Dimensions (Indication of some of the significant volumes associated with the job like number in team/ staff handled etc). Total Team Size: NA Number of Direct Reports: NA Number of Outsourced employees: SKILLS AND KNOWLEDGE (State the minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent). Educational Qualifications Qualifications Minimum Qualification: Graduate in any stream Work Experience Minimum 3-5 years of exp in handling office administration in BFSI

Principal Accountabilities CEO’s office- hotel booking, cab booking etc. Vendor Management and billing Coordinate with admin team in setting up new offices for Geo Coordinate with admin team in providing infra support to new & existing office for Geo Facilities Management for Geo Responsible for preserving the good condition of infrastructure and ensure that facilities are safe and well-functioning along with coordination with local admin Maintenance of Geo office with help of local admin Purchase of Capital (AC, microwave, induction, refrigerator, office chairs etc.) and non- capital items (hand dryer, back rest, emergency lights etc) for Geo along with local admin Repair and Maintenance for Geo Monitor and execute timely Repair and maintenance of existing fixed assets of Geo offices Plan and facilitate renovation work for the upkeep and improvement of the existing structure Follow the seat matrix and create adequate workstations based on requirement at HO P2P- Billing and Purchase Orders for Geo Get the bill submitted by service provided on time with all the supportive documents i.e. statutory compliance / service reports / delivery chalans duly signed by concern authorities for Geo offices Get the bills checked of all the service providers to ensure bills are as per the rates mentioned in the agreement and as per the attendance / service reports / delivery chalans signed by concerns Submit provisions for all pending bills of service providers on time CEO Office responsibilities Ensure Travel arrangements (flight, hotel & Cab booking) for CEO from time to time Maintenance of CEO cabin Arrange lunch and snacks for CEO office and clients Purchase Frames & Dispatch Work for CEO Office Coordinate and arrange visa, forex and passport work for CEO for international travels Administration Support Geo Coordinate with Central admin team in setting up new offices Coordinate with Central admin team in providing infra support to new & existing offices Support regions/offices in legal documentation process Manager overall vendors including P2P process and ensure timely delivery of requirement

ﾷ Drafting and pleading skills will be considered as added advantage. ﾷ The candidate should be conversant with mail culture and must know basic computer knowledge like Excel, word, Power point etc., with typing speed ﾷ Knowledge on Motor vehicle act or exposure in MV act will be considered as added advantage. ﾷ Tracking of each Matter from Claims Dairy ﾷ Co-ordination with other department of mandatory requirements - ILM, Operation, Underwriting etc. ﾷ Smooth Processing of Claim

Cross Sell strategy ﾷ Conduct Multiple experiments/POC for cross sell which help to identify customer need and want on insurance products ﾷ Propensity model Creation Using Machine learning and AI for providing Next Best Product to customer ﾷ Analyze customer behavior across different verticals to gain insights and tailor cross-sell strategies effectively. ﾷ Communicate with respective stakeholders on cross sell strategy and planning LOB wise Analytics Management –All Channels/LOB ﾷ Providing inputs channel level, geography level analysis of each LOB. ﾷ Regular interaction with business head and sharing agent level , geography level predictive analysis . Strategic and functional planning ﾷ Assists in evaluating short-term and long-term business challenges/ requirements to ascertain if the same can be resolved using analytics. ﾷ Uses analytics to understand the organizations advantages and sharing the same with key stakeholders. ﾷ Sensitizes the relevant stakeholders on the strengths of adopting analytics for the business such as higher process efficiency, better decision making, reduction in risk, etc. Analytics Management ﾷ Performs predictive modelling including data extraction using Snowflake or Python tools. Shares the inputs from the same with key stakeholders. ﾷ Assists in monitoring business, identifying issues if any and communicating the same to the potential users of the data. ﾷ Performs end to end predictive modelling for all data points, including vetting the data, identifying outliers, understanding data points which are missing, and creating features based on the same for the best use of the business. ﾷ Performs renewal studies for all lines of business and sharing insights with the various stakeholders. ﾷ Assists in institutionalizing analytic learnings across businesses and processes. Understands the business demands and undertake initiatives to cater to the same. ﾷ Study and analyze previous year’s data points for fraud detection with the ability to decipher trends / patterns from the same to understand the relevant trends and share the same with the stakeholders.

Technically sound and well versed with provisions of Income-tax Act, 1961 Responsible for monthly computation and payment of TDS Preparing and timely filing of quarterly TDS returns Support on drafting of response to notices / queries from tax authorities Process designing, standardisation and improvement initiatives Proficient in MS-Excel

Risk Assessment and Underwriting Review technical proposals received from various retail and corporate customers so as to ensure risk undertaken is as per guidelines. Evaluate proposal thoroughly considering past claims/cases and assess conformance with the set underwriting guidelines; seek more information on proposals, customers, if required. Conduct 360 degree review of risks along with any associated loss ratio; set standard terms and conditions for the proposal Arrive at the quotes; discuss the same with the superior, if required; provide clarifications to the customer / relationship manager / intermediary , if required Scrutinize the proposals received and assess adherence to the norms, guidelines and if the premium considered is correct and accounts for associated risk; share the information with the National Head, if there is a deviation Review and revise Underwriting guidelines and SOPs, on an annual basis. Premium Growth and Audits Visit the locations and meet major IMDs; understand problem areas and issues / concerns Provide guidance, if required and resolve any issues / concerns from IMDs Clarify organization guidelines, premium calculation and probable risks which should be accounted for when arriving at the premium rates for policy issuances; share business understanding, past cases and spread awareness within the team on risk assessment and mitigation Conduct sample audits across the zones to check for non-adherence to company guidelines; seek clarifications from the team and draft the report; share the report with the National Head Face internal and external (IRDA) audit while ensuring all audit requirements are fulfilled in a timely and effective manner. Take corrective actions in collaboration with NHOD as per audit findings. Projects / Special Initiatives Take up special projects / initiatives to strengthen the organizational processes, systems and governance systems. Collaborate with different teams to provide them the perspective from the technical (underwriting) perspective including challenges faced real-time with agents / IMDs; provide inputs on improving functionality as well reduce workload in repetitive tasks Collaborate with Product Development Team for new product filing and revisions in existing products for the LOB. Work with teams to ensure all underwriting guidelines / norms / calculators are properly built-in; conduct simulations across test cases and ensure that everything is in line with the set expectations Present the new (or modified) functionality to the relevant stakeholders; seek feedback and incorporate the same to strengthen the system for users Drive implementation or launch of the new functionality (or modified) / system and ensure a streamlined deployment; provide training to underwriting teams / IMDs on utilizing the same to deliver business for the organization Product Training Drive implementation of various training efforts in case of new / existing product launch in terms of premium calculation; product nuances, etc.; clarify doubts and resolve concerns, if any Assess areas of improvement amongst the IMDs and provide effective training to them; address development issues / concerns and enable them to drive sales for the organization in an effective manner Training Content Development for various training programs to be conducted internally and externally. Data Analysis Analyze the growth achieved across zones and whether the loss ratio is controlled across zones Identify areas requiring special attention Chart out insights from the data Share the analysis report with the National Head and other relevant stakeholders regularly Reinsurance and Co-insurance for Liability LOB Arrange Facultative Reinsurance to maximize the business while ensuring effective risk transfer. Also, ensure complete, compliant & timely risk placements through RI brokers and Reinsurers. Ensure timely Reinsurance Bordereau submission, so as to be compliant with Treaty Guidelines. Maintain Single Risk Report as per guidelines stated by the Treaty Leader (compliance). Claims Review Prepare reports for specific complex claims so as to enable Claims to take the right decision wrt Claims Payment.