99 Jobs in Kumardungi - Page 3

Candidate should have proficient knowledge of Medical/Technical and Underwriting. He/she should have good decision making ability referring standard guidelines and principles. Knowledge on Health, PA & Travel Insurance Underwriting of day to day health, PA & Travel proposals with adherence to TAT Handling direct Tele underwriting proposals and their escalations Processing of Non-Disclosure/ Frauds Handling sales, channel partner queries on Underwriting/Product Maintaining GMC & GPA quote registers Co-ordinating with Operations for closure of proposals Preparation and maintenance of MIS of proposals referred to UW team. Regular monitoring and claim analysis of health, PA & Travel LOB Support Marketing team and liaison with channel partners for any difficulties in the product/process etc. Impart training to sales teams and channel partners.

Conduct Cyber Risk Reviews for BAGIC clients in a swift and thorough manner Assist in understanding common cyber threats and vulnerabilities Assist in understanding common cybersecurity and privacy issues that stem from connections with internal and external customers and partner organizations Assist in understanding Business continuity and disaster recovery planning methodologies Assist in understanding risk management methodologies and procedures Understand Underwriting Insights for Risk Report Creation Assist to prepare a risk report based on BAGIC internal cyber resilience framework, which can become the primary basis of underwriting the cyber risk. Assist in understanding qualitative and quantitative methods for analyzing, interpreting, and synthesizing raw data into intelligence for deriving insights for liability underwriting

Team Management Participate in recruitment process to identify the right talent within the function. Guide and direct the team in efficiently achieving their targets. Establish individual performance expectations and regularly review individual performance of the team. Identify and create development opportunities for team members to enhance functional knowledge. Non Motor Claims and Network Management Implement Claims SOP within the team and service network and ensure adherence of the same. Claims forecasting and workload distribution within the team and service providers based on claims volume, seasonality and ASP skill sets Claim processing an monitoring day to day claims activities and ensure claim settlement as per agreed TAT Guide and direct the team member in handling critical claims. Implement reports/MIS for daily/weekly/monthly claims monitoring. Participate/lead clients review meetings as and when required. ACS Control and Loss Minimization Monitor the ACS and take corrective actions to reduce the same whenever required by controlling total loss percentage, improving repair rate, negotiating with ASPs to control repair cost and reduce repeat repairs. Plug the process gaps if identified by conducting frequent claims audits/ASP audits and minimize the leakages. Implement Salvage Management SOP and drive salvage collection processes on monthly basis. Guide and direct the team member by handling critical claims. Implement Service Provider Performance Matrix, monthly review and implement corrective actions as and when required. Customer grievance management Ensure customer grievance to be addressed at topmost priority and resolve the same within the set TAT laid down by department/organization. Resolve critical complaints by handholding the team member and interacting with stakeholders like customer/ASP/CFU team etc. Training and Skill Development Conduct periodic training sessions for claims team, CFU team and ASPs Study best practices adopted by competitors/TPAs and discuss the same with superiors

Computer literacy: In addition to data entry and typing, also need to have knowledge of spreadsheet and word processing creation software Time management and organization: Able to use a variety of organization methods, including calendar management, to handle multiple projects at one time and completing tasks efficiently and quickly Handle sensitive financial information and dispatched emails in a timely and professional manner. Customer service: Should have strong professional conversation etiquette, especially in person and over the phone when interacting with company representatives, clients and customers. Service Orientation Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Sales Analytics: Able to understand and predict sales trends and sales results while helping in the understanding of these trends and finding improvement points. Able to determine the success of a previous sales drive and forecast as well as determine how future ones will fare. Sales Co-ordination: Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material. Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently. Work with account managers to create and implement targeted sales strategies Keep up with new product sales launches and make sure the sales team is up to date Provide customer service by staying on top of pending orders and customer requests

Computer literacy: In addition to data entry and typing, also need to have knowledge of spreadsheet and word processing creation software Time management and organization: Able to use a variety of organization methods, including calendar management, to handle multiple projects at one time and completing tasks efficiently and quickly Handle sensitive financial information and dispatched emails in a timely and professional manner. Customer service: Should have strong professional conversation etiquette, especially in person and over the phone when interacting with company representatives, clients and customers. Service Orientation Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Sales Analytics: Able to understand and predict sales trends and sales results while helping in the understanding of these trends and finding improvement points. Able to determine the success of a previous sales drive and forecast as well as determine how future ones will fare. Sales Co-ordination: Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material. Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently. Work with account managers to create and implement targeted sales strategies Keep up with new product sales launches and make sure the sales team is up to date Provide customer service by staying on top of pending orders and customer requests

Ensure compliances and Licenses required for events are met Working closely with senior stakeholders to develop and drive the event strategy to ensure the smooth delivery of event such as LRP/ AOP/ Vertical events/Partner events/MD & CEO events. Working with third party vendors (e.g. event and creative agencies and online platform providers) to create compelling event experiences. Post event reporting and analysis of event activities and expenses Performing post-event evaluation and Audit; including data entry, commercial and technical assessment vs. plan and producing reports for Audit. Overseeing the dismantling and removal of the event and clearing the venue efficiently Ensuring consistency to brand guidelines while planning for events Designing recommendations for strategic approach, policies, budget, and creative direction of new events Working in alignment with partnership with appointed agencies, and managing budgets, timelines, and project deliverables Managing communications and promotional materials for special events Producing detailed proposals for events, e.g., timelines, venues, suppliers, legal obligations, staffing, and budgets Work closely with Procurement team and obtain all necessary approvals. Mandatory Skills Good Communication Skills, Good in MIS, Stakeholder Management; Education/Qualification Graduate/ Post Graduate

Principal Accountabilities Sector Analyst Covering assigned sectors Stock recommendations in the sector Decisions related to stocks covered with Buy/ Sell/ Hold recommendations Recommendations regarding the amount/portfolio weightage to be invested in any particular sector Maintaining financial models of the stocks covered. Maintenance of the stocks covered in terms of earnings, corporate development Inputs for Asset Allocation based on Fundamental and Market Trends Assists in researching the market for the purpose of planning of investments through research, analyzing macro reports and RBI reports. Understanding Domestic and International Macro/Market indicators along with assessing the impact of regulatory changes/announcements on the market. Provides insights into economic trends and potential impact on the company investments. Hands on working in Information Portals (Bloomberg etc). Relationship Management with brokers for assessing certain investments. Functional Review Informs Management about current/projected market/portfolio related major indicators and portfolio exposures. Assists the team with relevant MIS details related to performance and other analysis required by them. Executing Equity dealings in market Assists CIO in making the Quarterly investment committee presentation, other Market related presentations and Income Projections. INTERACTIONS Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work Finance for investments information Internal Team of Investments including BALIC External Clients Roles you need to interact with outside the organization to enable success in your day to day work Analysts / Research Houses Brokers for assessment of potential investments DIMENSIONS Financial Dimensions Assisting in managing Equity portfolio of ~4000 Cr SKILLS AND KNOWLEDGE Educational Qualifications Qualifications MBA Finance / CA / CFA Work Experience 3-5 Years of Work Experience (Research Associate / Portfolio Analyst) Technical Skills Excel / PPT Skills Bloomberg Skills Others Person should have active interest in Financial Markets, Macro Economics Live market job, dynamic and immense scope for learning and personal development

IT Requirements & Project Integration: Develop and maintain Business Requirement Documents (BRD) and Functional Test Cases (FTC) to ensure clarity in project scope and expectations. Collaborate with IT teams to identify technical development needs, ensuring business requirements are effectively translated into system functionalities. Lead the design, development, and implementation of digital portal solutions, improving accessibility and workflow efficiency. Coordinate with business stakeholders to align IT integration strategies with organizational goals. Group Employee Initiative & Engagement Employee Engagement & Office Visits Conduct office visits across multiple locations to directly interact with employees and promote company offerings. Gather employee feedback to improve engagement strategies and tailor initiatives to workforce needs. Organize in-person and virtual events to foster participation and awareness of key business programs. Stakeholder & Relationship Management Build strong relationships with HR teams and department heads to align employee initiatives with business objectives. Act as a liaison between leadership and employees to increase participation in key projects. Collaborate with various business units to identify opportunities for cross-functional engagement. Marketing & Promotional Campaigns Develop and execute comprehensive promotional campaigns, both online and offline across all LOB by bringing in unique propositions for employees , to raise awareness and drive participation. Utilize digital marketing channels, email campaigns, and social media platforms to optimize outreach. Monitor campaign effectiveness, analyze performance metrics, and adjust strategies accordingly. Lead Generation & Follow-Up Oversee lead generation efforts through direct calling and call center coordination. Ensure timely follow-ups and convert leads into active participants in employee programs. Implement tracking mechanisms to measure engagement and improve future outreach approaches. Data Management & Reporting (MIS) Maintain and manage the Management Information System (MIS) to track engagement metrics and program success. Generate regular reports for leadership, highlighting insights and recommendations for improvement. Ensure accuracy, security, and accessibility of employee-related data to support decision-making. Process Enhancement: Collaborate with IT teams to enhance and streamline online processes, ensuring an intuitive and efficient user experience for employees. Data Governance for Group Employee Collaborate with data analytics team to analyze customer data to identify key buying behaviors, enabling the creation of targeted cohorts for effective campaigns for group. Provide data-driven recommendations for optimal campaign channels and continuously monitor performance to maximize return on investment.

Computer literacy: In addition to data entry and typing, also need to have knowledge of spreadsheet and word processing creation software Time management and organization: Able to use a variety of organization methods, including calendar management, to handle multiple projects at one time and completing tasks efficiently and quickly Handle sensitive financial information and dispatched emails in a timely and professional manner. Customer service: Should have strong professional conversation etiquette, especially in person and over the phone when interacting with company representatives, clients and customers. Service Orientation Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Sales Analytics: Able to understand and predict sales trends and sales results while helping in the understanding of these trends and finding improvement points. Able to determine the success of a previous sales drive and forecast as well as determine how future ones will fare. Sales Co-ordination: Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material. Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently. Work with account managers to create and implement targeted sales strategies Keep up with new product sales launches and make sure the sales team is up to date Provide customer service by staying on top of pending orders and customer requests Show more Show less

PRINCIPAL ACCOUNTABILITIES Risk Assessment and UW- Evaluate proposal thoroughly considering past claims / experience and assess conformance with underwriting guidelines; seek more information/clarification on proposals, with customers, if required Conduct 360-degree review of risks along with any associated loss ratio, accordingly set terms and conditions for the proposal. Scrutinize the proposals received and assess adherence to the norms, guidelines and if the premium considered is correct and accounts for associated risk. Prepare quotes, discuss the same with the superior, if required. Provide clarifications to internal/external customers wherever required. Audit Conduct sample audits across the zones to check for non-adherence to company guidelines, seek clarifications from the team and draft the report; share the report with the National Head. To monitor the various corrective measures suggested in view of audit findings by competent authority. Assess areas of improvement by taking feedback from IMDs and providing them with solutions for ease of operations. TAT Accountability To release all quotes/E-Request/Approvals within the TAT specified By the Cos. System Approvals To ensure policy issuance is done as per approved quotes within the defined TAT. All E-Request are approved as per set guidelines within defined TAT. 5. IT Developments. Development of New Products including their quoters in System as per approved product. Development of various products for online quote generation and external policy issuance. Monitor improvement and upgradation of system for any Existing Products in line with revised filing with regulator. MAJOR CHALLENGES Dependency on internal stake holders for development of New products and amendments in existing products. To arrive at a Consensus between internal sales team / customers –on price and coverage’s DECISIONS Giving sign off for product development in system. All decisions (quotes, terms and condition, etc.) within DOA Decision for proposals for Affinity/Card/SCP/Bankers Indemnity policies . Decision for discount above 95% in all the Misc proposals Upto Sum Insured 200cr Decision for proposals having adverse losses. INTERACTIONS Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work Sales- To assess risk of new business, interaction/negotiation regarding underwriting guidelines Operations- For policy issuance IT Team for system developments. External Clients Roles you need to interact with outside the organization to enable success in your day to day work Agents Bank Partners DIMENSIONS Other Dimensions (FY 21) Retaining Misc. renewals. Identifying potential loss-making clients, reducing losses in these client by adequate pricing/deductibles and/or weeding out such policies Data Analysis for better decision making Educational Qualifications SKILLS AND KNOWLEDGE Qualifications Graduate or Post Graduate Qualifications in Insurance will be an added advantage (eg: Associateship of I.I.I.) Work Experience Minimum 3--5 years of work experience in underwriting for Misc Insurance IT knowledge preferrable. Show more Show less

Campaign Management ﾧ Design/Ideation of campaigns , employees across national/local levels and refer for approvals / signoff from NHOD, zonal heads, vertical heads, finance, and marketing team. ﾧ Plan & design communication plan for all the campaigns. ﾧ Plan & execution for events across locations depending upon the type of campaign. ﾧ Negotiation of best rates for all the events planned for agency & getting the same approved by NHOD / Finance. Stakeholder Management ( Internal / External ) ﾧ Co-ordination with internal stakeholders (verticals heads) for disseminating the MoM held at HO for alignment with business priorities. ﾧ Providing data to other functions (finance, HR, Corp. Mktg. , PMO) regards to agency LOB. ﾧ Plan for training, communication of new systems to internal teams. ﾧ Co-ordinate with external stakeholders (vendor partners) to provide inputs on new systems introduced for IMD’s / employees. MIS & Reporting ﾧ Plan frequency of reports, consumer of reports & formats of report. ﾧ Review the reports for veracity randomly & suggest corrections for deviations. ﾧ Comprehend customize report requirement by stakeholders (NHOD, zonal heads, vertical heads). Align team members to understand the requirement & review the reports / dashboards before it gets published with targeted stakeholder. ﾧ Liaising with external vendors on planning & delivery of frequent report automations. IT Support & Automation ﾧ SPOC for I-Mitra portal, EezeeTab application, Access control rights to business system. ﾧ Do requirement gathering from internal stakeholders on revamping of legacy systems, documenting the requirement & passing it on the vendor for development of new systems. Show more Show less

Team Leadership & Management: Lead and motivate telesales team members to achieve sales targets. Manage day-to-day operations, including call scheduling and resource allocation. Conduct regular one-on-one meetings with team members to provide feedback and coaching. Resolve any issues or conflicts that arise within the team. Ensure adherence to company policies and procedures. Designing & execution of R&R schemes. Training and Development: Provide ongoing training on sales techniques, product knowledge, and BOT tele calling system. Identify training needs and develop customized training programs for team members. Coach and mentor team members to improve their skills and performance. Timely Tech-development. Training of BOT basis conversion % & feedback from ground. Performance Monitoring & Reporting: Monitor key performance indicators (KPIs) such as call volume, conversion rate, and customer satisfaction. Generate regular reports on team performance and provide updates to management. Call details report (CDR) analysis to make necessary changes in dialing strategy for better conversion. Review of calling dispositions & making strategic changes. Monitor voice bot performance, track key metrics, and drive improvements. Analyze transcript. Tracking hourly performance. Sales Strategy & Execution: Develop and implement sales strategies to achieve team and company objectives. Designing and optimizing voice bot workflows. Creation of Business Requirements Document (BRD) for tech changes in Bot workflow as per business team. Create and optimize voice bot workflows for different products and customer segments. Ensure compliance with TRAI regulations and client requirements through quality checks and audits. Identify and qualify leads and convert them into sales opportunities. Track and analyse sales performance to identify trends and opportunities. Periodic changes in calling frequency basis result. Amendments into calling pitch to be used by BOT. Collaborate with internal & external teams (Business, IT & Tech vendors) to design, implement, and improve voice bot systems. Sample Call audits to maintain call quality and script adherence. Recruitment & Hiring: Assist in the recruitment and hiring process for new telesales representatives. Conduct interviews and assess candidates for suitability. Onboard and train new hires to ensure they are up to speed and productive. Customer Service & Relations: Handle escalated calls, complaints, or inquiries from customers. Maintain positive relationships with customers and build rapport. Ensure that customers receive excellent service and that their needs are met. MAJOR CHALLENGES (Describe the major challenges you face on an on-going basis in carrying out your job.) Tech issues in BOT Process Manpower (tele-caller hiring, training & management) DECISIONS (Mention the key decisions taken by job holder at his end and the decisions for which the job holder goes to superior with options and recommendations or seek approval). Any decision will be discussed & reviewed with impact of same Hiring of tele-callers across locations Frequency of Bot -calling process Modifications in calling process. Message or Mail format modification. Amendment in Operation process for seamless experience Manage P&L to ensure business profitability and cost efficiency. Data management with internal & external stake holders INTERACTIONS (The key working relationships or routine contacts a job holder needs to have INSIDE and OUTSIDE the organization to accomplish the job.) Internal Clients Roles you need to interact with inside the organization to enable success in your day-to-day work IT team, Renewal team, UW team, Ground sales team, Channel head, External Clients Roles you need to interact with outside the organization to enable success in your day-to-day work OEM partners DIMENSIONS (List the significant numerical data which will reflect the scope and scale of activities concerning this job). Financial Dimensions (These should be quantifiable numerical amounts like annual budgets, project costs, annual revenue, purchase value etc.) . Overall Renewal ratio AOP -5 Crs Other Dimensions (Indication of some of the significant volumes associated with the job like number in team/ staff handled etc.). Total Team Size: NA Number of Direct Reports: NA Number of Outsourced employees: 30+ SKILLS AND KNOWLEDGE (State the minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent) Educational Qualifications Qualifications Minimum Qualification: Graduate Prefer if MBA Work Experience Min 5 years in related domain Show more Show less

Product Pricing and filing ﾧ Gathers data from various stakeholders and analyzes historical data/ risk parameters/ expected loss cost / loss ratio calculations/other metrics to assist in pricing of various products so as to maintain desired profitability for BAGIC ﾧ Responsible for analyzing inputs and deriving the pricing for tenders floated under government schemes ﾧ Responsible for analyzing inputs and deriving the pricing for retail products/large business quotes ﾧ Providing inputs on new (including revisions) product design and structure ﾧ Collaborating with concerned stakeholders such as underwriters, marketing, product development etc. with regards to the pricing and filing the same with IRDA. ﾧ Prepare technical documents related to pricing ﾧ Review all documents being signed by Appointed Actuary and then filed with IRDAI for accuracy and consistency. Portfolio Monitoring and Analysis ﾧ Analyze existing retail portfolio performance on key factors by creating KPI reports for the same ﾧ Creating specific reports as an when required by other stakeholders – UW/ Marketing/claims ﾧ Provide support w.r.t. profitability review, projections of experience and renewal decisions Analysis And Adhoc Requirements ﾧ Uses market data to carry out competitor analysis, trend analysis, and price benchmarking ﾧ Assist in the development of pricing/distribution tactics that maximize profitability for target volumes ﾧ Collaborate with the product development team in product filing ﾧ Assistance with logics for system development different products ﾧ Provide Support in a wide range of potential exercises relating to: analyzing the results and performance of products, reinsurance tenders, product development and other actuarial work. ﾧ Assist Fraud Investigation Team with logics to develop or improvise fraud detection models ﾧ Provide logics to MIS to ensure various stakeholders (UW/ claims/ marketing/product) get the reports they require ﾧ Analyse IIB data prepare reports and share it with Management/ various stakeholders Show more Show less

Job Description This includes preparing financial statements like balance sheets, income statements, and cash flow statements, as well as analysing financial data, reconciling accounts, and ensuring compliance with accounting standards and regulations. Key Responsibilities And Skills o Financial Statement Preparation: Preparing accurate and timely financial statements, including balance sheets, income statements, and cash flow statements. o Financial Data Analysis: Analyzing financial data to identify trends, assess performance, and make recommendations. o Account Reconciliation: Reconciling financial accounts, including Balance sheet accounts like accounts receivable, and accounts payable. o Compliance: Ensuring compliance with accounting standards (GAAP, IFRS), and regulatory requirements. o Reporting: Preparing reports and presentations for management, investors, and other stakeholders. o Audit Support: Providing support and documentation for internal and external audits. o Communication: Effectively communicating financial information to various stakeholders. Common Duties And Responsibilities o Assisting in the preparation of INDAS financial statements. o Preparing quarterly and annual schedules, including notes to accounts. o Maintaining internal controls and reporting for financial reporting processes. o Collaborating with external auditors during quarterly reviews and audit processes. o Preparing monthly close documentation and global journal entries. o Analysing financial data and identifying trends and variances. o Providing insights to support management's decision-making. o Ensuring the accuracy and timeliness of financial reports. Skills And Qualifications o Qualified Chartered Accountant with 4 to 5 years of experience. o Relevant certifications (e.g. INDAS, IFRS 17) may be preferred. o Strong understanding of accounting principles and financial reporting standards. o Excellent analytical and problem-solving skills. o Strong communication and presentation skills. o Ability to work independently and as part of a team. o Detail-oriented and accurate. Show more Show less

Business Planning & Growth Preparing, implementing and monitoring of underwriting guidelines Monitoring business mix and loss ratios and recommending counter measures for profitable growth. Responsible for Pre-inspection approvals through the NTU model Working closely with business to understand the risk exposure of various LOBs and provide relevant solutions to the stakeholders Analyzing business portfolios and ensuring profitability. Suggest and initiate corrective actions for less and/or non-viable portfolios. Providing strategic inputs to the National head for the formulation of Long Range Plan (LRP) and Annual Operating Plan (AOP) and manage projects that are an outcome of the same. Providing additional support and assessing the risk for special lines of business which are outside the purview of retail motor business for e.g. Fleet Periodical review of underwriting guidelines and implementation through ground forces. Monitoring adherence of various processes in motor underwriting to ensure compliance with regulatory requirements Responsible for statutory and regulatory audits and taking corrective actions as and when necessary Working collaboratively with stakeholders to identify fraud and providing counter measures to tackle the same. Oversee required changes in system, bug management and new initiative. Providing technical input for any new development in system, transformation of system. Risk Management Providing sanction on deviations by assessing exception cases over and above standard framework guidelines Analytics & MIS Reporting Reviews analytics for central team regularly Co-ordinates with various departments for data inputs and uses insights from analytics to make strategic alterations Provide analytical reports to Zonal Heads for their teams to assess their targets Relationship management Interacts with internal stakeholders (Sales - Motor, Compliance etc.) to discuss various products and risks that can be undertaken in compliance with regulatory requirements Technology Drive continuous improvement efforts to achieve process and cost efficiency within the function Drive application of technology to enable re-engineering of programs and processes to make optimal use of resources in consultation with various stakeholders in other departments. Integration of external portals with internal platforms Model upgradation and provide Pre-inspection rights to IMDs Identifies and resolve system Issues Mandatory Skills Analytical Skills .Good Excel Skills. Project Management .Understanding of software development and UAT impact .Attention to detail .Negotiation and interpersonal skills Desirable Skills Minimum 1 years of experience(Insurance preferred) with at least minimum 1 yrs in motor claims department Show more Show less

Audit and compliances Interact and liaison with internal and external auditors and ensure closure of audit points within TAT Render assistance in terms of data support for ISO Audit certification Adherence to the risk policy while conducting annual Risk reviews with the department spocs/risk owner Identify risk of non compliance and highlight to the RMC Mitigate and collaborate with risk owners and ensure control mechanisms are in place Review SOPs in case of deviations highlighted audit observations Risk management Risk assessment-Identify and categorize the type of risk (high, medium or low), analyze, assess and estimate the risks affecting business Risk evaluation- Compare estimated risks with criteria established by the organization such as costs, legal requirements and environmental factors and evaluating previous handling of risks Risk reporting in an appropriate way for different audiences, for example- to the Risk Management Committee/ Executive Risk Management Committee for them to have an understanding of most significant risks, to the business heads to ensure they are aware Prepare the Risk management strategy and present to the Board for final approval maintain Risk Register documenting specific framework for specific risks mapped to RCM so that a financial value can be assigned Control and testing assessment Define key risk indicators-channel wise and identify major control factors for each (system control, manual control, supervisory control, compensatory control) Perform a Cost benefits analysis- to understand if we need to transfer/ share risk Conducting trainings and Reviews of risk champions Providing support, education and training to the staff to build awareness within the organization Mandatory Skills  Good analytical skills  Professional certification in Risk management Desirable Skills Good communication skills. 2.Flexible & adaptable to change. 3.Well versed with MS Office. 4.Should have good analytical and problem-solving skills. 5.Should be aware of the Local language. Education/Qualification  Minimum Qualification: post graduation in statistical stream. MBA in Finance. Show more Show less

Product Pricing and filing ﾧ Gathers data from various stakeholders and analyzes historical data/ risk parameters/ expected loss cost / loss ratio calculations/other metrics to assist in pricing of various products so as to maintain desired profitability for BAGIC ﾧ Responsible for analyzing inputs and deriving the pricing for tenders floated under government schemes ﾧ Responsible for analyzing inputs and deriving the pricing for retail products/large business quotes ﾧ Providing inputs on new (including revisions) product design and structure ﾧ Collaborating with concerned stakeholders such as underwriters, marketing, product development etc. with regards to the pricing and filing the same with IRDA. ﾧ Prepare technical documents related to pricing ﾧ Review all documents being signed by Appointed Actuary and then filed with IRDAI for accuracy and consistency. Portfolio Monitoring and Analysis ﾧ Analyze existing retail portfolio performance on key factors by creating KPI reports for the same ﾧ Creating specific reports as an when required by other stakeholders – UW/ Marketing/claims ﾧ Provide support w.r.t. profitability review, projections of experience and renewal decisions Analysis And Adhoc Requirements ﾧ Uses market data to carry out competitor analysis, trend analysis, and price benchmarking ﾧ Assist in the development of pricing/distribution tactics that maximize profitability for target volumes ﾧ Collaborate with the product development team in product filing ﾧ Assistance with logics for system development different products ﾧ Provide Support in a wide range of potential exercises relating to: analyzing the results and performance of products, reinsurance tenders, product development and other actuarial work. ﾧ Assist Fraud Investigation Team with logics to develop or improvise fraud detection models ﾧ Provide logics to MIS to ensure various stakeholders (UW/ claims/ marketing/product) get the reports they require ﾧ Analyse IIB data prepare reports and share it with Management/ various stakeholders Show more Show less

Planning Research and analyze the internal and external performance of the various products through multiline channels. Study how the various products are performing, market demand, competitors, customer segmentation etc. Identify opportunities for driving growth for BAGIC and propose strategy. Align on business targets and key initiatives to be worked on. Product performance Track top line and product mix on a regular basis. Review against targets and analyze deviations. Push Marketing teams and channel partners to drive sales. Conduct research on market and competitors. Meet Marketing teams and channel partners for additional market insights. Analyze and identify opportunities to grow the business and achieve desired product mix. Provide leads and work with Marketing teams and channel partners to implement plans. Work with Underwriting team to enable promotion drives for products and provide competitive quotes for specific policy proposals. Track and analyze profitability across products and geographies. Identify and implement changes and corrections to the sales approach. Education and awareness Drive digital adoption of the products. Ensure that the products are listed on the websites and that all key information is available. Send regular communications to Marketing team and channel partners to create product awareness. Conduct training sessions to drive understanding of various products. Channel enablement and process enhancement Regularly interact with Marketing teams and channel partners to understand system/ process issues in policy issuance, claims management etc. Identify opportunities for technical enablement and process improvement. Work with IT and Technical Team to drive changes. Address any errors or escalations in policy issuance. Conduct regular meetings and conference calls with channel partners. Educate and engage the partners and discuss what support they require from BAGIC. Identify opportunities to increase channel penetration and add new channel partners. Work with marketing teams to implement. Show more Show less

Cross Sell- Conduct Multiple experiments/POC for cross sell which help to identify customer need and want on insurance products Propensity model Creation Using Machine learning and AI for providing Next Best Product to customer Analyzed Vertical wise customer behavior to understand best time to pitch next best product Communicate with respective stakeholders on cross sell strategy and planning Claims Analytics Management – LOB Create the framework for claims optimization leveraging data science technique at all levels -Customer entity and distribution Work jointly with ILM, Legal team to find fraud and nexus with the help of data. Closely work with Claims team on OD-STP engine creation and optimization along with other LRP projects. Entity Optimization (Repairer Anomaly Detection)- Identify the anomalous behavior of Repairer Entities with respect to a benchmark of its peers. Customer level data Enrichment Internal and External data (Group, Prospect, Bureau) sources identification and utilization to create opportunity on organization level to enrich Customer level information Strategic and functional planning Assists in evaluating short-term and long-term business challenges/ requirements to ascertain if the same can be resolved using analytics. Uses analytics to understand the organizations advantages and sharing the same with key stakeholders. Sensitizes the relevant stakeholders on the strengths of adopting analytics for the business such as higher process efficiency, better decision making, reduction in risk, etc. Analytics Management Performs predictive modelling including data extraction using R / SAS/ Python tools . Shares the inputs from the same with key stakeholders. Assists in monitoring business, identifying issues if any and communicating the same to the potential users of the data. Performs end to end predictive modelling for all data points, including vetting the data, identifying outliers, understanding data points which are missing, and creating features based on the same for the best use of the business. Performs renewal studies for all lines of business and sharing insights with the various stakeholders. Assists in institutionalizing analytic learnings across businesses and processes. Understands the business demands and undertake initiatives to cater to the same. Study and analyze previous year’s data points for fraud detection with the ability to decipher trends / patterns from the same to understand the relevant trends and share the same with the stakeholders. Team development Participate in recruitment process to identify the right talent within the function Establish individual performance expectations and regularly review individual performance of the team. Identify and create development opportunities for team members to enhance functional knowledge Show more Show less

This role is critical for managing the end-to-end investment operations of the insurance company, including trade settlements, cash flow management, investment accounting, regulatory reporting, and compliance. The role ensures operational efficiency, regulatory adherence, and supports strategic investment decisions. Ensure 100% timely trade settlements Zero regulatory breaches Complete monthly reconciliations within Time Submit all IRDAI reports on time Automate key reporting processes Show more Show less

IT Requirements & Project Integration: Develop and maintain Business Requirement Documents (BRD) and Functional Test Cases (FTC) to ensure clarity in project scope and expectations. Collaborate with IT teams to identify technical development needs, ensuring business requirements are effectively translated into system functionalities. Lead the design, development, and implementation of digital portal solutions, improving accessibility and workflow efficiency. Coordinate with business stakeholders to align IT integration strategies with organizational goals. Group Employee Initiative & Engagement Employee Engagement & Office Visits Conduct office visits across multiple locations to directly interact with employees and promote company offerings. Gather employee feedback to improve engagement strategies and tailor initiatives to workforce needs. Organize in-person and virtual events to foster participation and awareness of key business programs. Stakeholder & Relationship Management Build strong relationships with HR teams and department heads to align employee initiatives with business objectives. Act as a liaison between leadership and employees to increase participation in key projects. Collaborate with various business units to identify opportunities for cross-functional engagement. Marketing & Promotional Campaigns Develop and execute comprehensive promotional campaigns, both online and offline across all LOB by bringing in unique propositions for employees , to raise awareness and drive participation. Utilize digital marketing channels, email campaigns, and social media platforms to optimize outreach. Monitor campaign effectiveness, analyze performance metrics, and adjust strategies accordingly. Lead Generation & Follow-Up Oversee lead generation efforts through direct calling and call center coordination. Ensure timely follow-ups and convert leads into active participants in employee programs. Implement tracking mechanisms to measure engagement and improve future outreach approaches. Data Management & Reporting (MIS) Maintain and manage the Management Information System (MIS) to track engagement metrics and program success. Generate regular reports for leadership, highlighting insights and recommendations for improvement. Ensure accuracy, security, and accessibility of employee-related data to support decision-making. Process Enhancement: Collaborate with IT teams to enhance and streamline online processes, ensuring an intuitive and efficient user experience for employees. Data Governance for Group Employee Collaborate with data analytics team to analyze customer data to identify key buying behaviors, enabling the creation of targeted cohorts for effective campaigns for group. Provide data-driven recommendations for optimal campaign channels and continuously monitor performance to maximize return on investment. Show more Show less

Market Intelligence & Business Growth: Collect market intelligence pertaining to renewals by direct interaction with the business intermediaries Identify reasons for loss of business and collect useful inputs/suggestions for improvement coming from the market Regularly engage and visit intermediaries to maintain healthy working relationships Gather inputs from intermediaries on challenges related to BAGIC’s systems and processes and accordingly suggest improvements that can be carried out internally Survey the market to study best practices and latest launches by competitors; corroborate findings with relevant facts and figures Push the renewals sales by having the team share daily MIS status reports to the sale channels highlighting areas to be focused upon, poor performers and other inputs. Engage all external stakeholders – IMDs, retail advisors, dealers, banks – and their customers, to drive renewal conversions by conducting seminars, health camps, contests and recognition programs. Monitor business performance and suggest areas of improvement by conducting regular visits to IMDs (15-20 monthly); share updates on new products, product changes, provide training support Provide a detailed lost case analysis input to the various IMDs on a monthly basis calling out reasons for losing customers, competitor updates, service experience etc. to help improve their business performance. Ideate and plan for new focus areas, IMDs, markets to improve the renewals ratios in the circle Relationship Management Monitor the team’s engagement activities with the IMD’s and provide inputs to the team to plan activities with a focus on increasing the retention ratio. Conduct monthly meetings with the leads of all sales channels to strategize and push the renewals business in the circle and iron out any process/system related challenges. Collaborate with key internal stakeholders (sales teams and various channel partners) at BAGIC to ensure they pass renewal leads to the team, thus driving growth in renewals for the circle. Show more Show less

Online Campaign Management Develop and monitor marketing campaign as well as budgets for product LOBs for all general insurance LOBs Responsible for the growth and online matrix of the LOBs. Evaluate and monitor the important metrics that affect our website traffic, service quotas, and target audience. Oversee and manage the online conversion of the website traffic for these LOBS Collaborates with the Web Sales team to ensure that the leads generated are taken care of and followed up into sales. This is done on a need basis, this KPI keeps changing Works closely in collaboration with a media agency, giving them a brief on the key aspects with regards to the media stint and targets thereof Coordinate with advertising and media experts to improve marketing results. Works to launch paid campaigns in the form of banners/creatives on all online platforms. This does not include management of company social media handles. Platforms where people read about insurance, where we can reach out to relevant target audience basis different parameters. Regularly keep a check on the website and oversee if any new features in the products are featured on the website. Post Campaign Management Prepare accurate and detailed reports on the marketing campaign’s overall performance and ROI. Plan and manage the cost matrix and prepare the budget Vs actual cost expenditure analysis Oversee and manage all digital projects with the agency and review thereof Analytics and Data Management Analyzes various market data to carry out trend analysis Track and analyze website traffic flow and provide regular internal reports This would be part of campaign management, not data management Attain key performance indicators such as reducing the website bounce rate, increasing dwell time or improving conversion and reach Any other as may be required Website Product Page Management Ensuring that product pages are updated with relevant content, additions basis changes shared by respective product teams. Team development Participates in monthly and quarterly reviews with function head and own team Participates in selection process to identify right talent for various positions within the team Identifies and creates development opportunities, enhanced domain knowledge and technical expertise for team members Establishes individual performance expectations for the team and regularly reviews performanc Show more Show less

Creating and Publishing all MIS for Motor Deale and Motor Lob Generating Customized report for business decision Automation – Ensuring automation of MIS and Reports Incentive – Incentive Calculation on Monthly basis Getting approval from Finance and HR for Employees Incentive Automation testing for Anaplan for Incentive IMD/Sub IMD Mapping – Ensuring correct mapping of IMD and Sub Mapping of employees Campaign Management Creating campaign for IMD Creating campaign for IMDs/Dealer Publishing period update of campaign Publishing results of campaign Getting approval from Finance for Campaign Data Collection Coordination with Sales Team for Incentive mapping Coordination with Sales Team for campaign designing Audit Providing all the data to Audit team related to Campaign Providing data to Auditors for any other Audit Roles you need to interact with inside the organization to enable success in your day to day work Coordination with Sales Team for Incentive Mapping Coordination with IT team for data and Automation Coordination with Finance for Incentive and Campaign approval Coordination with HR for incentive approval Show more Show less

Achievement of given Assigned targets. Responsible for maintaining the conversions and Team Productivity. Should maintain the TAT for calling. Assisting the team on calls and train them. Maintain team discipline and keep attrition to a minimum. Show more Show less