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10.0 years
0 Lacs
Jagraon
On-site
RL - Rural Lending : National Product Head / Geography Head– Farmer Finance INTERNAL USAGE: No. of Vacancies: Nil Reports to: RL - Rural Lending: Business Head – Farmer Funding and Gold Is a Team leader? Y Team Size: 500-700 Grade: SVP -1 Business: Farmer Finance Department: Rural Lending Sub Department: Farmer Funding Location: Central Office About Rural Lending – Farmer Funding Explain: The program aims to provide timely credit facilities to Individual Farmers Farmer funding to meeting all their cultivation, farm maintenance, consumption and investment needs About the Role Why does the role exist? To drive the business budgets with compliance to the bank laid down policies, processes. What is its contribution towards the organization? This role contributes in driving a business from the line team, Attrition control, P&L Profitability, Guiding the team till ground level. What is the size of the operation the position manages and supports? Specific/ Mapped geographies of the India Key Responsibilities Job Description:- Handling entire Farmer Funding Loan Sales and devising and implementing strategies for business improvement. Achievement of monthly Disbursement and Book targets of mapped geography To create new business relationships and manage existing internal and external tie-ups to push Farmer Funding Loan business Prevention of Fraud Occurrence, and effectively complying with audit and compliance queries. Conduct regular business reviews to ensure Sales numbers are on track and marketing activities/Expenses are within budget Create monthly and quarterly plans with respect to budget provided and devise ways to achieve the same To control the attrition at different levels of on-roll staff and off-roll staff, and oversee necessary recruitment with the cooperation of ZSMs and HR Prepare manpower requirement plan at the beginning of the year while covering all the assigned areas to maximize business from different areas To devise regional strategies to ensure team achieve benchmark productivity for both On-Roll and Off-Roll staff on business numbers Key Result Areas :- Budget Achievement - By achieving the disbursement and book budget of the assigned territory Recruitment - by achieving the required quality levels of recruitment numbers in stipulated time and ensure minimal attrition Channel business - To increase the proportion of business that is being sourced through alternate internal/external channels Process and Compliance – To achieve the highest level of operational and compliance superiority along with top line numbers. Attrition Control - To minimize the level of attrition at all levels of employees in the assigned team P & L Profitability Qualifications Optimal qualification for success on the job is: MBA/Post graduate with relevant experience Experience of 10+ Years in Financial Services and Agri Business Industry Role Proficiencies: For successful execution of the job, a candidate should possess the following: Knowledge Knowledge of Agriculture ecosystem, Core Farmer Funding Functions, Products and Processes Strong hold of regulatory guidelines and industry practices Knowledge of Technology advancements in the industry etc Skills Excellent communication (both verbal & written) Inter-personal skills Leadership and Team Management skills Negotiation skills Abilities Ability to work effectively across functions and demonstrated ability to coach and mentor others Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment Ability to prioritize and make decisions in a fast-paced environment Ability to work as a part of team and contribute towards team goals Ability to manage multiple tasks/projects and deadlines simultaneously
Posted 1 month ago
2.0 - 5.0 years
2 - 6 Lacs
Hoshiarpur, Jagraon, Bathinda
Work from Office
Driving building, training and activation of agent Monitor agent business performance to ensure activation Generation of lead to drive sale ensuring achievement of target Policy renewal Increasing product awareness among agent Mo- 6352972151 Required Candidate profile Education : Any Graduate With Good Communication Experience : Must 1+ years of field Sales / Banking / Finance / Insurance Age : 24 to 40 years (Fresher's can't apply) Locality : Should be Local Perks and benefits PF Medical Benefits Family Insurance On roll job
Posted 1 month ago
2.0 years
2 - 3 Lacs
Jagraon
On-site
Position : Sales and Team Handling Officer Location : Jagraon CTC : Up to ₹3.15 LPA Key Responsibilities : Manage and lead a team of sales professionals Achieve business targets through effective team performance Conduct regular market visits and client meetings Train, guide, and support team members to improve productivity Maintain strong customer relationships and ensure quality service Monitor sales activities and submit regular reports Requirements : Graduate with minimum 2 years of sales experience Proven team handling skills Strong communication and leadership qualities Experience in BFSI, telecom, FMCG, or direct sales is preferred Benefits : Fixed salary with performance-based incentives Career growth and development opportunities For more information, contact Hiral at : 78610 78425 Job Types: Full-time, Permanent Pay: ₹275,000.00 - ₹315,000.00 per year Benefits: Flexible schedule Health insurance Life insurance Paid sick time Provident Fund Compensation Package: Commission pay Performance bonus Schedule: Day shift Morning shift Education: Bachelor's (Required) Experience: Sales: 1 year (Required) Work Location: In person
Posted 1 month ago
2.0 - 5.0 years
0 Lacs
Jagraon, Punjab, India
On-site
Job Requirements Job Requirements Role/Job Title: Associate Customer Service Manager Function/Department: Rural Banking Job Purpose The role entails managing and scaling up the retail banking business for the branch managing operations and resources in the most cost efficient and technology effective manner. The role bearer would lead customer service and branch operations for a designated branch and be responsible for the daily branch upkeep. This role is the central custodian of all Rural Banking documents for the branch and provides operational support for Rural and semi urban Retail products. The role bearer is primarily accountable for ensuring seamless maintaining of customer life cycle, fulfilling customer requests and providing best-in class service. Responsibilities Roles & Responsibilities: Responsible for day-to-day operations and administration of the Branch, ensuring strict compliance with Bank's policies and procedures. Responsible for branch operations and service delivery to the customers of a designated branch in our rural network. Data entry of application forms, creation of customer IDs, accounts, etc. File / document checking including KYC checking, application forms and loan document verification. Handling cash and clearing transactions. Maintaining good audit rating for the branch. Work towards ensuring best in class service delivery at the branch for external and internal customers. Work as an effective business partner in strategizing and driving the implementation of critical operational and regulatory practices for the branch such as compliance, Lending operations and operational risk. Oversee quality initiatives across operations team for optimization of processes in order to improve TAT and upgradation of SLAs. Employ tools such as automation and digitization to increase process efficiency. Education Qualification Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate Experience: 2 to 5 years of relevant experience in Banking or allied Business.
Posted 1 month ago
1.0 years
0 - 0 Lacs
Jagraon
On-site
Job Description Language Trainer: responsible for designing, organizing, and delivering language training courses and activities for clients. Skills and Competencies to Have Knowledge of language acquisition theories Frequent Interview Questions Common Tools in Industry Professional Organizations to Know Common Important Terms Frequently Asked Questions Job Type: Full-time Pay: ₹8,000.00 - ₹25,000.00 per month Education: Higher Secondary(12th Pass) (Preferred) Experience: total work: 1 year (Preferred) TELECALLER: 1 year (Preferred) Language: English (Preferred) Work Location: In person
Posted 1 month ago
0.0 - 2.0 years
0 Lacs
Jagraon, Punjab, India
On-site
Job Requirements Role/Job Title: Associate Relationship Manager-Home loan Function/Department: Rural Banking Job Purpose To deliver a high-quality client service and customer retention. Enhance product sales and new client acquisition. Roles & Responsibilities Identifying New Markets, must work towards attracting new customers and generating leads through local activities like organizing canopy activities/leaflet distribution/cold calling and etc. To service, the leads referred by sales front/cross/selling or other channels. To deliver a high-quality client service and customer retention approach to managing client relationships to enhance product sales and new client growth targets. Achieve agreed individual performance targets for income generation, product sales and new client growth targets. Login to disbursement completion, fulfilment, counselling and handholding the customer through the entire process of sanction and disbursement. Ensuring that customer doesn’t become a non-starter e.g. helping collections to recover EMI’s in case of default. Building the relationship in the Market by meeting the Local Builders, Business communities and new channels. Education Qualification Graduation: BA / BCom / BSc / BBA / BCA / BE / BTech or any other graduate. Experience: 0 to 2 Years in NBFCs/Banking. Show more Show less
Posted 1 month ago
0 years
0 - 0 Lacs
Jagraon
On-site
US Based Logbook, Audit Safety & Compliance, Customer Support, Outbond Calls US Clients Job Types: Part-time, Permanent, Internship Pay: ₹13,000.00 - ₹18,000.00 per month Benefits: Paid sick time Paid time off Schedule: Day shift Night shift Rotational shift US shift Weekend availability Supplemental Pay: Overtime pay Performance bonus Language: Hindi, English, Punjabi (Preferred) Work Location: In person
Posted 1 month ago
2.0 years
0 Lacs
Jagraon, Punjab, India
On-site
Job Requirements Job Description Job Title – Credit Manager - Mortgage Rural Job Purpose The role bearer's responsibilities entail managing the entire credit application process, right from login to disbursement for Mortgage products. The role bearer is involved in managing the quality of the portfolio. The role bearer will be in direct contact with the consumers in order to establish their creditworthiness, ensuring completion of verifications and adhering to the guidelines set as per the company credit policy. The execution of these tasks must be accomplished in such manner which is both sales supportive and risk averse contributing to the larger organizational objectives of the bank. Responsibilities Roles & Responsibilities: Responsible for underwriting secured and unsecured proposals for loan customers as per the laid down policies & procedure to honor the agreed SLAs and manage area business volumes. Conduct personal discussion with customers to establish credit worthiness. Control and contain front-end delinquencies by calling up customer on first presentation. Making sure completion of credit/KYC documents and verification- telephonic, field & collateral visits. Coordinate with sales to achieve targets and ensure SLAs are met. Ensuring credit policy adherence to the accepted standards. Collaborate with Collections to drive down the net credit loss and delinquency metrics by ensuring that trends on delinquent customers are identified and communicated to the Collections team in order to take corrective action through new sourcing. Review and approve credit proposals given the discretionary authority and escalate others to those with the appropriate approval authority while ensuring compliance with the bank’s credit policy. Monitor and review the performance of the retail credit portfolio on a regular basis, providing recommendations for adjustment where necessary. Contribute to portfolio management programs i.e. limit increases, loan postponements etc. Recommend process changes in order to improve service efficiency and quality across the assigned area. Recommend improvements to processes and policies across the Retail Banking business to drive operational efficiencies and high-quality customer service. Educational Qualifications Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate. Experience 2+ years of experience in credit. Show more Show less
Posted 1 month ago
0 years
0 Lacs
Jagraon, Punjab, India
On-site
Job Title: English Language Teacher - Delhi Public School - Bassian Job Overview: We are hiring an experienced English Language Teacher to develop students reading writing grammar and communication skills in Bassian. Key Responsibilities Teach English language and literature to assigned grades. Develop creative writing and spoken skills. Conduct debates essay writing and other language activities. Qualifications Graduate/Postgraduate in English + B.Ed. Prior CBSE Teaching Experience Preferred. Excellent fluency and command over the language. Show more Show less
Posted 1 month ago
4.0 years
0 Lacs
Jagraon, Punjab, India
On-site
Job Requirements Role/Job Title: Branch Operations and Service Manager Function/Department: Rural Banking Job Purpose The role bearer has to focus on helping the organization to enable customers, partners and other stakeholders address their needs for proactive query resolution. It entails the responsibility of providing, setting up customer service quality procedures, standards for the team and deploy strategies, best practices to achieve it. The role bearer also has to drive of employee morale and engagement levels so that the organization is able to provide best in class service to its customers to increase customer satisfaction, loyalty and retention contributing to the larger organizational objectives of the bank. Responsibilities Roles & Responsibilities: Manage a team of customer service managers in charge of the inbound channel and correspondence branches. Providing excellent customer service and promoting customer centricity in the organization by improving customer service experience, engaging customers and facilitating organic growth. Ownership of customers issues and ensure proactive resolutions of the same. Set a clear mission of enhancing service quality and deploy strategies focused towards that mission by keeping ahead of industry’s developments and apply best practices to areas of improvement. Develop service procedures, policies and standards. Analyzing MIS, enhance productivity and maintaining accurate records and document customer service actions and discussions. Recruit, mentor and develop customer service resources and nurture an environment where they can excel through encouragement and empowerment. Adherence to and manage the approved budget. Maintaining an orderly workflow according to priorities. Regulate resources and utilize assets to achieve qualitative and quantitative targets. Enhancing service quality and the level of customer focus in the organization. Leverage in-house synergies through collaboration with internal stakeholders. Education Qualification Graduation: BA / BCom / BSc / BBA / BCA / BE / BTech or any other graduate. Experience: 4+ years’ experience into Customer Service. Show more Show less
Posted 1 month ago
5.0 - 10.0 years
0 Lacs
Jagraon, Punjab, India
On-site
Job Requirements Role/Job Title: Branch Manager-Rural Function/Department: Rural Banking Job Purpose The role entails managing and scaling up the Rural banking business for the branch by creating strategies to achieve growth targets for the branch by managing operations and resources in the most cost efficient and technology effective manner. It also entails developing constructive relationships with key local dealers and working closely with them to boost volume of business by establishing a strong foundation with them as their financial partner of choice. It is accountable to ensure expansion of branch footprint, product penetration and delivery of high-quality customer service. The role will closely collaborate with the product and operations teams to drive effective customer acquisition, servicing and deepening. It includes building up teams, systems, process and culture relevant to the branch network scale. Responsibilities Roles & Responsibilities: Own the liabilities for the branch and direct all operational aspects including distribution operations, customer service, administration and sales. Responsible for working towards achieving sustainable profitability for Liabilities sales of the branch. Custodian of people, processes and documents for the branch; expected to manage the liabilities for the branch and work towards achieving sustainable profitability. Manage a team of Relationship Manager-Branch Banking, Branch Operation & Service Manager and Branch Relationship Manager to drive client acquisition, deepening of existing relationships and addressing all needs of customers by providing gamut of banking services. Assess and monitor portfolio quality and loan limits, Conduct field audits and customer verifications. Achieve productivity, efficiency, financial (budget and cash flow), customer service targets and ensure statutory compliance for the branch. Assess local market conditions and identify current and prospective sales opportunities. Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs. Adhere to high ethical standards and comply with all regulations/applicable laws. Cultivate relationships with individual and corporate customers. Spearhead manpower planning, recruitment and training processes for both on-roll and off-roll employees to ensure high performing talent across levels. Develop and implement livelihood advancement and community development initiatives. Bring out the best of branch’s personnel by providing training, coaching, development and guidance. Evaluate the feasibility of new initiatives in offering, channel & process point of view and ensure its implementation to improve overall operational efficiency. Collaborate with other branch departments and functions to provide products and service offerings to the customer. Spearhead manpower planning, recruitment and training processes for all employees to ensure high performing talent across levels. Develop and implement livelihood advancement and community development initiatives. Bring out the best of branch’s personnel by providing training, coaching, development and guidance. Evaluate the feasibility of new initiatives in offering, channel & process point of view and ensure its implementation to improve overall operational efficiency. Collaborate with other branch departments and functions to provide products and service offerings to the customer. Managerial & Leadership Responsibilities Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance, and integrity. Create environment for team to focus on automation and digital enablement to fulfil customer’s needs holistically. Attract & retain best-in class talent to meet Bank's rapid growth targets. Education Qualification Graduation: BA / BCom / BSc / BBA / BCA / BE / BTech or any other graduate. Experience: 5 to 10 years of relevant experience in Rural Branch Banking or allied Business. Show more Show less
Posted 1 month ago
1.0 - 4.0 years
5 - 8 Lacs
Jagraon
Work from Office
LTFinance is looking for ML OFFICER to join our dynamic team and embark on a rewarding career journey. €¢ Evaluate loan applications and determine the borrower's creditworthiness and ability to repay the loan. €¢ Assist clients in understanding loan options and provide guidance throughout the application process. €¢ Analyze financial statements, credit reports, and other documentation to make informed lending decisions. €¢ Determine loan terms, such as interest rates and repayment schedules, and communicate them to clients. €¢ Negotiate loan terms with clients and provide recommendations to management regarding loan approvals and denials. €¢ Build relationships with clients and ensure that all loan applications are processed in a timely and efficient manner. €¢ Maintain accurate and up-to-date records of all loan applications and related documentation. €¢ Ensure compliance with all applicable lending regulations and policies. €¢ Continuously monitor loan portfolios and identify opportunities for risk management and improvement. €¢ Proficiency in Microsoft Office and loan management software. €¢ Strong communication and interpersonal skills.
Posted 1 month ago
0.0 - 4.0 years
1 - 5 Lacs
Jagraon
Work from Office
LTFinance is looking for COLLECTIONS OFFICER to join our dynamic team and embark on a rewarding career journey. A Collection Officer is responsible for managing and overseeing the collection of outstanding debts or overdue payments from customers or clients. This role involves developing collection strategies, contacting debtors, negotiating payment arrangements, and maintaining accurate records. Key Responsibilities: Debt Collection: Contact customers or clients with overdue payments to negotiate and collect outstanding debts in a professional and respectful manner. Payment Arrangements: Work with debtors to establish repayment plans, settlements, or alternative payment solutions that align with their financial circumstances. Account Review: Review and analyze debtor accounts to assess their financial status, payment history, and creditworthiness. Communication: Maintain regular communication with debtors through phone calls, emails, or letters to encourage timely payments and resolve payment disputes. Documentation: Maintain detailed records of all collection activities, payment arrangements, and debtor interactions. Compliance: Ensure collection practices comply with relevant laws, regulations, and company policies, including fair debt collection practices. Reporting: Prepare and submit regular reports on collection activities, outstanding debts, and recovery rates. Escalation: Escalate accounts to legal or higher management when necessary, following established protocols. Customer Service: Provide excellent customer service to debtors by addressing inquiries, concerns, and providing information about payment options. Reconciliation: Reconcile payments received with outstanding balances, updating records accordingly.
Posted 1 month ago
3.0 - 5.0 years
7 Lacs
Jagraon
Work from Office
Internal Job Description Press Tab to edit article. Enhance Job Description Join Mahindra HZPC Pvt. Ltd. as an Assistant Manager - Quality We are looking for a dynamic and detail-oriented Assistant Manager - Quality to join our thriving team in the Quality department within the Mahindra Agri Solutions business unit. You will play a vital role in ensuring that our quality standards are upheld throughout our operations, contributing to our commitment to delivering excellence. Position Overview As the Assistant Manager - Quality, you will report directly to the Manager - Quality and will be instrumental in overseeing quality assurance processes and implementing best practices across various locations. This role calls for a proactive individual who is not only capable of monitoring quality standards but also keen on driving continuous improvement projects. Key Responsibilities Conduct audits as planned and ensure that actionable items are effectively carried out by the team across different locations. Perform quality checks during the intake and dispatch of materials to ensure compliance with standards. Develop and implement quality Standard Operating Procedures (SOPs) alongside department heads. Conduct monthly quality scoring and analyse year-on-year trends to identify areas for improvement. Conduct root cause analysis for any quality issues that arise and implement corrective actions. Manage customer complaints in a timely and effective manner, ensuring satisfaction and resolution. Keep abreast of national and international standards and update quality criteria accordingly. Oversee and lead the enforcement of the quality control mechanisms within the facility. Carry out regular inspections to identify any diseases, pests, and viruses that could affect product quality. Develop and refine seed testing protocols to enhance quality assurance processes. Experience Requirements This position requires a minimum of 3-5 years of experience in quality management, preferably within the seed, potato, or tissue culture industries. A strong background in quality assessment and familiarity with quality standards and regulations will be essential. Qualifications A Ph.D. or M.Sc. in Pathology or a related field is required for this role. Skills and Competencies The ideal candidate will bring the following competencies: Excellent communication skills, able to articulate quality standards effectively. Demonstrated courage to implement change and drive results within a team. A results-oriented mindset with the ability to identify and execute on key quality improvement initiatives. Adaptability to changes and openness to learning and collaboration. Strong analytical skills to analyse quality metrics and suggest improvements. Software Proficiency Proficient in Microsoft Excel and capable of working cross-functionally within the organisation. Work Environment and Travel This position is based in Jagaron/Hapur, with no travel required. You will be part of a supportive and progressive work environment where your contributions can make a significant impact on our overall quality goals. Why Join Us? Mahindra HZPC Pvt. Ltd. is renowned for its commitment to quality and innovation in the agricultural sector. As a member of our team, you will have the opportunity to develop your skills, work on challenging projects, and make a meaningful impact. We value diversity and offer a supportive culture that allows everyone to thrive. If you are passionate about quality management and meet the above criteria, we invite you to apply and be part of our journey in achieving excellenc
Posted 1 month ago
0 years
0 Lacs
Jagraon
On-site
We need good staff special educators who can work with special educator Job Types: Full-time, Permanent, Fresher Pay: From ₹12,000.00 per month Schedule: Day shift Work Location: In person
Posted 1 month ago
3.0 - 5.0 years
0 Lacs
Jagraon
On-site
Assistant Manager - Quality Date: 4 Jun 2025 Location: Jagraon, Jagraon, IN Company: Mahindra HZPC Pvt. Ltd. Internal Job Description Press Tab to edit article.Enhance Job Description Join Mahindra HZPC Pvt. Ltd. as an Assistant Manager - Quality We are looking for a dynamic and detail-oriented Assistant Manager - Quality to join our thriving team in the Quality department within the Mahindra Agri Solutions business unit. You will play a vital role in ensuring that our quality standards are upheld throughout our operations, contributing to our commitment to delivering excellence. Position Overview As the Assistant Manager - Quality, you will report directly to the Manager - Quality and will be instrumental in overseeing quality assurance processes and implementing best practices across various locations. This role calls for a proactive individual who is not only capable of monitoring quality standards but also keen on driving continuous improvement projects. Key Responsibilities Conduct audits as planned and ensure that actionable items are effectively carried out by the team across different locations. Perform quality checks during the intake and dispatch of materials to ensure compliance with standards. Develop and implement quality Standard Operating Procedures (SOPs) alongside department heads. Conduct monthly quality scoring and analyse year-on-year trends to identify areas for improvement. Conduct root cause analysis for any quality issues that arise and implement corrective actions. Manage customer complaints in a timely and effective manner, ensuring satisfaction and resolution. Keep abreast of national and international standards and update quality criteria accordingly. Oversee and lead the enforcement of the quality control mechanisms within the facility. Carry out regular inspections to identify any diseases, pests, and viruses that could affect product quality. Develop and refine seed testing protocols to enhance quality assurance processes. Experience Requirements This position requires a minimum of 3-5 years of experience in quality management, preferably within the seed, potato, or tissue culture industries. A strong background in quality assessment and familiarity with quality standards and regulations will be essential. Qualifications A Ph.D. or M.Sc. in Pathology or a related field is required for this role. Skills and Competencies The ideal candidate will bring the following competencies: Excellent communication skills, able to articulate quality standards effectively. Demonstrated courage to implement change and drive results within a team. A results-oriented mindset with the ability to identify and execute on key quality improvement initiatives. Adaptability to changes and openness to learning and collaboration. Strong analytical skills to analyse quality metrics and suggest improvements. Software Proficiency Proficient in Microsoft Excel and capable of working cross-functionally within the organisation. Work Environment and Travel This position is based in Jagaron/Hapur, with no travel required. You will be part of a supportive and progressive work environment where your contributions can make a significant impact on our overall quality goals. Why Join Us? Mahindra HZPC Pvt. Ltd. is renowned for its commitment to quality and innovation in the agricultural sector. As a member of our team, you will have the opportunity to develop your skills, work on challenging projects, and make a meaningful impact. We value diversity and offer a supportive culture that allows everyone to thrive. If you are passionate about quality management and meet the above criteria, we invite you to apply and be part of our journey in achieving excellenc
Posted 1 month ago
5.0 - 10.0 years
8 - 15 Lacs
Gharaunda, Narnaul, Jagraon
Work from Office
Role/Job Title: Branch Manager-Rural Function/Department: Rural Banking Location - Jagraon Gohana Mahendragarh-Narnaul Branch Rewari-Dharuhera Branch Job Purpose: The role entails managing and scaling up the Rural banking business for the branch by creating strategies to achieve growth targets for the branch by managing operations and resources in the most cost efficient and technology effective manner. It also entails developing constructive relationships with key local dealers and working closely with them to boost volume of business by establishing a strong foundation with them as their financial partner of choice. It is accountable to ensure expansion of branch footprint, product penetration and delivery of high-quality customer service. The role will closely collaborate with the product and operations teams to drive effective customer acquisition, servicing and deepening. It includes building up teams, systems, process and culture relevant to the branch network scale. Roles & Responsibilities: Own the liabilities for the branch and direct all operational aspects including distribution operations, customer service, administration and sales. Responsible for working towards achieving sustainable profitability for Liabilities sales of the branch. Custodian of people, processes and documents for the branch; expected to manage the liabilities for the branch and work towards achieving sustainable profitability. Manage a team of Relationship Manager-Branch Banking, Branch Operation & Service Manager and Branch Relationship Manager to drive client acquisition, deepening of existing relationships and addressing all needs of customers by providing gamut of banking services. Assess and monitor portfolio quality and loan limits, Conduct field audits and customer verifications. Achieve productivity, efficiency, financial (budget and cash flow), customer service targets and ensure statutory compliance for the branch. Assess local market conditions and identify current and prospective sales opportunities. Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs. Adhere to high ethical standards and comply with all regulations/applicable laws. Cultivate relationships with individual and corporate customers. Spearhead manpower planning, recruitment and training processes for both on-roll and off-roll employees to ensure high performing talent across levels. Develop and implement livelihood advancement and community development initiatives. Bring out the best of branchs personnel by providing training, coaching, development and guidance. Evaluate the feasibility of new initiatives in offering, channel & process point of view and ensure its implementation to improve overall operational efficiency. Collaborate with other branch departments and functions to provide products and service offerings to the customer. Spearhead manpower planning, recruitment and training processes for all employees to ensure high performing talent across levels. Develop and implement livelihood advancement and community development initiatives. Bring out the best of branchs personnel by providing training, coaching, development and guidance. Evaluate the feasibility of new initiatives in offering, channel & process point of view and ensure its implementation to improve overall operational efficiency. Collaborate with other branch departments and functions to provide products and service offerings to the customer. Managerial & Leadership Responsibilities: Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance, and integrity. Create environment for team to focus on automation and digital enablement to fulfil customer’s needs holistically. Attract & retain best-in class talent to meet Bank's rapid growth targets. Education Qualification: Graduation: BA / BCom / BSc / BBA / BCA / BE / BTech or any other graduate. Experience: 5 to 10 years of relevant experience in Rural Branch Banking or allied Business. Preferred candidate profile
Posted 1 month ago
5.0 - 10.0 years
5 - 12 Lacs
Ludhiana, Jagraon
Work from Office
Role & responsibilities Acquisition of new asset relationships through various channels and managing a portfolio of 30-40 BBG relationships Ensuring cross selling of complete liabilities, corporate salary accounts, other asset products, TPP to the existing Relationships To regularly interact with the branches for lead generation for BBG Market scoping and identifying the potential customers Relationship building with both internal and external customer Co-ordination with credit approval, Maintain HNW relationship management of the BBG customers in order to provide quality service to the customers. Preferred candidate profile Handling portfolio of Working Capital Handling New Acquisition Any Graduate Perks and benefits Aa per Industry Stabdard
Posted 1 month ago
0.5 - 2.0 years
0 Lacs
Jagraon, Punjab, India
On-site
This is a field job for 0.5 to 2 years of experienced candidate Key responsibilities: · To manage a team of 4-5 field supervisors and grass root level workers · To assist the Project Coordinators /Team Leaders in the implementation of Community Development programmes as required within the location. · To be involved in conducting PRA’s and other stakeholder engagement exercises to prioritize the needs of the community. · To support project supervisors / grass root level workers in planning & execution of program activities in the time frame · Break projects activities into doable actions and set timeframes · To support subordinates in conducting community level awareness program · To update subordinates about ongoing / recent developments in the field of CRM and to ensure implementation in the field · Mapping of machine owners (Combine owners, Happy seeders) and linking them with program activities · To ensure timely execution of program activities / task as given per targets · Monitoring and supervision of program activities within the assigned area · To guide field team in conducting field demos / field days etc. · Liaison with local partners / institutions like cooperative society / FPO/ CHC etc. · Coordination with district / block level Govt. institutions / KVK’s · Cluster level data collection and management and documentation as required by the project management Competencies · Strong coordination & networking skills in Community · Creative Ability: Has knowledge, necessary skills to innovate and assist in the processes of Community Development. · Good program implementation, rapport Building & field skills. · Self-motivated person with a positive attitude. · Ability to work with different communities in general in the villages · Contributes to team performance. Engage and integrate members of team. Understands the need of group collaboration, empathy, consensual decision making and respect other. This is a field job. Candidate should be comfortable working with community and visiting assigned villages. Show more Show less
Posted 2 months ago
1.0 - 6.0 years
1 - 2 Lacs
Ludhiana, Jagraon
Work from Office
Answering phones and explaining the product and services offered by the company. Contacting existing customers as well as prospective customers using scripts. Asking questions to the customer and understanding their specifications.
Posted 2 months ago
1.0 - 6.0 years
1 - 2 Lacs
Jalandhar, Ludhiana, Jagraon
Work from Office
Participate in training sessions and workshops to develop job-specific skills Assist in the execution of tasks and projects under supervision Collaborate with team members to achieve project goals
Posted 2 months ago
0.0 - 2.0 years
0 Lacs
Jagraon, Punjab, India
On-site
Job Requirements Job Requirements Role/Job Title: Associate Relationship Manager-Liabilities Function/Department: Rural Banking Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support Relationship Manager in penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Roles And Responsibilities Lead Area Mapping in the catchment and maintain accurate and timely daily activity / Sales reports. Prepare Wish list of customers through cold calling and promotion activities to drive awareness about the bank and products across the catchment area. Ensure completion of account opening formalities with strict adherence to KYC norms. (Field verification Mandatory) Engage customers with multiple products at the time of account Opening. (viz: Mobile banking / Net banking registration / Recurring Deposit-Fixed Deposit activation) Ensuring account activation and subsequently maintaining the health of account. Ensure superior customer service to capture larger wallet share of population. Spearhead resolution of customer queries and issues. Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements. Ensure compliance as per the bank requirements. Recommend process changes in order to improve service efficiency and quality across the branch network. Provide support for implementation of livelihood advancement and community development initiatives. Recommend process changes in order to improve service efficiency and quality across the branch network. Provide support for implementation of livelihood advancement and community development initiatives. Education Qualification Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate. Experience: 0 to 2 years of relevant branch banking experience. Show more Show less
Posted 2 months ago
5.0 - 10.0 years
0 Lacs
Jagraon, Punjab, India
On-site
Job Requirements Role/Job Title: Relationship Manager-Personal Loan Function/ Department: Rural Banking Job Purpose The role entails building and deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to identify Business owners / entrepreneurs in the defined catchment and assess their business loan needs. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Roles & Responsibilities Drive Personal Loan business through assigned bank branch. Create and drive alternate channels for sales along with regular channels. Open new avenues for business through corporates. Mentor, guide & motivate the sales team to meet the required target/productivity. Recruit & train team members from time to time. Keep empanelling new corporates for Personal Loan sourcing. Conduct marketing/promotional activities to enhance visibility of PL. Give regular feedback to product, credit & process for improvement. Coordinate with credit, operation to ensure best in class TAT. Maintain high level of collection efficiency. Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual loan booking targets. Contribute to penetration of PL self-sourced high value business in Rural markets through self-lead generation and as per needs of customer offer the PL. Monitor high collections efficiency through discipline and drive. Gather latest Market intelligence and track and benchmark against best practices in competitor banks and NBFC. Evaluate the growth strategy based on competitor analysis and feedback from different channels/customers. Recommend process changes in order to improve service efficiency and quality across the branch network. Manage a team of field officers, taking responsibility of their development and attrition. Develop and implement livelihood advancement and community development initiatives. Managerial & Leadership Responsibilities Attract and retain best-in-class talent for key roles in their reporting structure. Monitor key parameters on employee productivity, hiring quality and attrition rates and make necessary improvements. Enable teams to drive growth targets by providing necessary support. Education Qualification Graduation: BA / BCom / BSc / BBA / BCA / BE / BTech or any other graduate. Experience: 5 to 10 years of relevant rural banking experience. Show more Show less
Posted 2 months ago
2.0 - 5.0 years
0 Lacs
Jagraon, Punjab, India
On-site
Job Requirements Role/Job Title: Relationship Manager-Tractor Loan Function/ Department: Rural Banking Job Purpose The role entails providing financial solutions to meet the requirements of the Tractor Loan customers and ensure value added customer service. The role will closely collaborate with the product and operations teams to drive effective customer acquisition, servicing, and deepening. The role bearer would be responsible for providing customers with the best in-class experience to become their banking partner of choice. The role bearer is responsible for acquisition of Dealership business clients and manage the relationship for a designated branch contributing to the larger branch banking channel objectives. Roles & Responsibilities Responsible for acquiring new customers for Tractor Loans with a detail understanding of Credit assessment, providing end to end solutions to clients. Establish closely connect with the existing customers through mailers and phone calls and share insights on the fluctuations in interest rates and various product offerings. Empanelment of new Dealers, DSA and DST in the market. Generate new sales leads for Dealership business customers through referrals from existing clients, promotional activities. Conduct policy training for internal team members. Proactively resolve customer queries. Aggregate knowledge of competitor products, best practices in the market. Responsible for tracking channels and team for quality sourcing and healthy portfolio. Evaluate the growth strategy based on competitor analysis and feedback from different channels/customers. Recommend process changes to improve service efficiency and quality across the branch network. Demonstrated ability in sales planning and conceptualize promotions and marketing initiatives. Managerial & Leadership Responsibilities Attract and retain best-in-class talent for key roles in their reporting structure. Monitor key parameters on employee productivity, hiring quality and attrition rates and make necessary improvements. Enable teams to drive growth targets by providing necessary support. Education Qualification Graduation: BA / BCom / BSc / BBA / BCA / BE / BTech or any other graduate. Experience: 2 to 5 years of relevant branch banking experience. Show more Show less
Posted 2 months ago
0.0 - 2.0 years
2 - 4 Lacs
Jagraon
Work from Office
Skills: ENGLISH, Communication, FLUENT, Customer Service, LEADERSHIP, Customer Relationship Management (CRM),. Company Overview. Touchstone Educationals LLP is a renowned visa and immigration consultancy firm with a network of branches across Punjab and Haryana. With over two decades of experience, we specialize in assisting students who wish to pursue their education in Canada and Australia. Job Overview. Junior IELTS Counsellor position at Touchstone Educationals LLP, a leading visa and immigration consultancy firm in Punjab and Haryana. The role involves providing expert guidance and personalized services to individuals seeking to study in Canada and Australia. Qualifications And Skills. Bachelor's degree in a relevant field. 1-3 years of experience in counselling and guiding students for overseas education. Expert knowledge of IELTS requirements and procedures. Strong communication and interpersonal skills. Ability to assess and evaluate students' English language proficiency. Knowledge of study abroad options, courses, and universities. Familiarity with visa application processes. Attention to detail and excellent organizational skills. Ability to work independently and as part of a team. Passion for helping students achieve their educational goals. Roles And Responsibilities. Provide individualized counselling to students interested in studying abroad. Assist students in understanding the IELTS requirements and procedures. Evaluate and assess students' English language proficiency through mock tests and exercises. Develop tailored study plans for students to enhance their English language skills. Guide students in selecting suitable courses and universities based on their academic background and career goals. Keep up-to-date with the latest information and changes in immigration and study abroad policies. Build and maintain relationships with partner institutions and universities. Conduct regular workshops and seminars to educate students about study abroad opportunities
Posted 2 months ago
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