3575 Jobs in Greater Kolkata Area - Page 20

day-to-day responsibilities include learning and contributing to the day-to-day functioning of a chartered accounting firm. The firm specialises in indirect taxes (GST) and customs taxes. About Company: We are a CA partnership firm. The firm is involved in income tax, GST & customs related work. Show more Show less

Job description: Job Description Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ͏ Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ͏ Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ͏ ͏ Mandatory Skills: PMO . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Job Title People Operations and Experience Manager Location : Kolkata THE JOB OVERVIEW The Manager – People Operations and Employee Experience is responsible for driving seamless HR operations while enhancing the overall employee experience across the employee lifecycle. This role ensures operational excellence, compliance, and efficiency, while strategically fostering a people-first culture through engagement, wellbeing, and continuous improvement initiatives. Key Responsibilities: HR Operations & Compliance • Oversee core HR operations including offboarding, payroll coordination, benefits administration, and HR documentation. • Ensure HR practices comply with applicable laws, regulations, and internal policies. • Streamline and optimize HR processes for scalability and efficiency. Employee Experience & Engagement • Design and implement initiatives that enhance the overall employee experience. • Drive employee engagement programs, feedback mechanisms (e.g., surveys), and action planning. • Partner with internal stakeholders to promote a culture of recognition, inclusion, and collaboration. People Analytics & Continuous Improvement • Utilize HR metrics and data analytics to drive insights, inform decisions, and identify improvement areas. • Monitor key HR KPIs and trends to support workforce planning and strategic HR initiatives. • Lead continuous improvement efforts across HR processes and programs. Wellbeing, Diversity & Inclusion (DEI) • Champion employee wellbeing through targeted wellness programs and initiatives. • Promote diversity, equity, and inclusion through policy development, training, and awareness campaigns. • Foster an inclusive workplace where employees feel valued and supported. People Advocacy & Employee Relations • Serve as a trusted advisor and advocate for employees and managers on workplace issues and employee relations. • Mediate conflict resolution and support a fair, transparent, and consistent approach to HR practices. • Uphold a positive work environment aligned with organizational values and culture. Key Competencies & Skills: • Strong knowledge of HR operations, compliance, and employee lifecycle management. • Demonstrated passion for enhancing employee experience and fostering a people-centric culture. • Analytical mindset with proficiency in interpreting HR metrics and data. • Strong problem-solving abilities and continuous improvement orientation. • Excellent interpersonal skills with the ability to influence and manage stakeholders effectively. • Strong verbal and written communication skills with proficiency in presentations. • Proficiency in HRIS platforms, Microsoft Office Suite, and HR analytics tools. • Solid understanding of local labor laws and HR compliance standards. Experience: • 12–15 years of progressive experience in HR, with a focus on operations management, compensation, and employee experience • Excellent communication skills • Deep understanding of HR systems, payroll, performance management, and HR compliance • Proven ability to work with senior leadership and cross-functional teams to drive organizational success. • Strong interpersonal, communication, and leadership skills. • Experience in Operations management, especially in a dynamic, growing company. • Background in managing HR in a BPO, KPO, or services-driven environment. Education: • MBA in Human Resources, Operations, Organizational Development, or a related field (mandatory). Show more Show less

Job description: Job Description Responsibilities Work with the Service Delivery Team to understand their portfolio, business strategy, prioritization, etc. to facilitate quality service delivery. Work with IT Global Program Management Office and cross functional PMOs to define the approach Provide executive visibility to project, program, portfolio and functional level status, issues, risks, costs, etc. Provide information to IT Global Program Management Office so demand, financials, service and project delivery can be aggregated to the enterprise level Assist with FY Plan and Outlook activities Monitor and report on actual and projected spend to demonstrate function operates within FY Plan/Outlook – function, portfolio and program/project levels. Assist in the implementation and embedding of process, methods and best practice into service delivery activities for the function, including project management, financial management, resource management, etc. Improve communications, content and transparency of information with key customers ͏ To qualify for the role you must have Degree at university level English language skills - excellent written and verbal communication 3+ years of experience, including demonstrated project management and financial management experience End to end understanding of IT life cycle (pipeline, resource, demand, project delivery, financial) Experience in end-to-end financial management – plan, forecast, actual – function, portfolio and program/project levels Very good understanding of service delivery related key performance indicators Project delivery experience in a similar IT environment Experience working in a global IT environment Business Analytic skills Flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change Customer orientation and responsiveness Ability to deal efficiently with escalations and difficult situations/people under pressure Outstanding self-management , influence management , information presentation and interpersonal, communication ͏ ͏ ͏ Mandatory Skills: PMO . Experience: 1-3 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Position Overview We are currently seeking a skilled and experienced Zuora Developer to join our team in India. The ideal candidate will be responsible for designing, developing, and implementing solutions using the Zuora platform, focused on enhancing billing processes and ensuring seamless integration with existing systems. This is an on-site role that requires a deep understanding of the Zuora environment along with a strong background in billing systems. Role Responsibilities Design and implement Zuora solutions tailored to meet business requirements. Develop and test API integrations with external systems. Configure and customize billing solutions to optimize processes. Analyze and improve data models for better reporting and billing accuracy. Troubleshoot and resolve any issues related to Zuora implementations. Collaborate with cross-functional teams to define and document technical specifications. Provide ongoing support and training to users for Zuora functionalities. Monitor system performance and implement effective enhancements. Develop comprehensive documentation for developed systems and processes. Participate in Agile/Scrum meetings to discuss project statuses and tasks. Act as a liaison between technical teams and business stakeholders. Perform code reviews and maintain high coding standards. Stay updated with Zuora product features and enhancements. Ensure compliance with security and data privacy regulations. Contribute to project planning and timelines by providing accurate estimates for development tasks. Qualifications Bachelor's degree in Computer Science, Information Technology, or related field. 3+ years of experience as a Zuora Developer or in a similar role. Strong understanding of the Zuora platform and its capabilities. Proficient in API integrations and managing billing solutions. Experience with data modeling and working with SQL databases. Familiarity with Agile methodologies and project management tools. Excellent troubleshooting and problem-solving skills. Strong communication skills, both written and verbal. Ability to work effectively in a team environment. Detail-oriented with strong analytical skills. Experience in creating technical documentation. Knowledge of financial software or ERP systems is a plus. Ability to manage multiple tasks and deadlines effectively. Willingness to learn new technologies and adapt to changing environments. Professional certification in Zuora is an advantage. Skills: agile methodologies,data modeling,billing solutions,revenue,communication,sql proficiency,api integrations,problem-solving,sql databases,implementation,zuora,troubleshooting,billing,team collaboration,technical documentation Show more Show less

LifeSkillsBharat is an AI-powered platform for developing communication and employability skills. We work with school and college students pan India Role Description This is a full-time role for a Business Relationship Associate at LifeSkillsBharat. The person will be required to travel to schools in Kolkata to meet and discuss our programs with principals. In addition, he/ she will also conduct market research and support the business development team. Qualifications Any graduate who has strong communication skills 0-2 years of experience Very comfortable interacting with senior people Someone with a 2-wheeler will be preferred Show more Show less

Company Overview The Urban India is a dynamic organization committed to transforming urban landscapes through innovative solutions and strategic partnerships. Our mission is to enhance urban living by fostering development opportunities and empowering communities. We value integrity, excellence, and collaboration, and our culture encourages growth, creativity, and shared success. As we expand our operations, we are seeking a motivated Associate Agency Development Manager to join our team. Role Responsibilities Develop and implement sales strategies to boost agency performance. Recruit and train new agents to build a high-performing team. Foster and maintain strong relationships with existing agencies. Monitor market trends and competitor activities to identify opportunities. Conduct regular training sessions and workshops for agents. Ensure the team meets sales targets and performance metrics. Analyze and report on sales performance and agency development. Collaborate with marketing to design promotions and campaigns. Provide ongoing support and guidance to agents in the field. Address any issues or conflicts raised by agencies or clients. Create an inclusive and motivating work environment for teams. Engage with clients to gather feedback and improve services. Assist in the development of agency-related policies and procedures. Participate in industry events and networking opportunities. Stay updated on regulatory changes impacting agency operations. Qualifications Bachelor's degree in business or a related field. 3+ years of experience in sales, preferably in agency development. Proven track record of meeting or exceeding sales targets. Strong leadership and team management skills. Excellent verbal and written communication skills. Ability to analyze data and derive actionable insights. Proficiency in MS Office Suite and CRM software. Strong negotiation skills and customer-focused approach. Understanding of the urban development sector is a plus. Highly organized with excellent time management capabilities. Ability to work independently and as part of a team. Willingness to travel as required. Experience in training and mentoring staff. Creativity and problem-solving skills. Strong ethical standards and commitment to professionalism. Skills: sales strategies,client management,data analysis,relationship management,relationship building,time management,creativity,negotiation,crm software,team management,problem-solving,problem solving,team collaboration,customer service,training,recruitment,market analysis,negotiation skills Show more Show less

Job Title: UI/UX Team Lead Designer Location: Salt Lake, Sector 5, Kolkata (On-site) Job Type: Full-time Salary: 40k Interested candidates drop your cv to tama.saha@weavers-web.com Key Responsibilities: Lead Design Projects: Manage the end-to-end design lifecycle from research and conceptualization to prototyping and final execution. User-Centered Design: Develop intuitive and user-friendly designs for websites and mobile apps that align with user needs and business goals. Create Visual Assets: Design high-fidelity mockups, wireframes, interactive prototypes, and detailed UI specifications. Collaborate Across Teams: Work closely with developers, product managers, and other stakeholders to ensure alignment between design and technical implementation. Mentor and Guide: Support and mentor junior designers, providing constructive feedback and promoting a collaborative team culture. Innovate and Evolve: Stay updated with the latest UI/UX trends, tools, and technologies to continuously enhance design standards and processes. Mandatory Skills: Strong experience in Website Design Proven expertise in Mobile App Design Good knowledge of Graphic Design Principles Proficient in UI/UX Design methodologies and tools (e.g., Figma, Adobe XD, Sketch) Ability to design Logos and Banners Requirements: 5+ years of experience in UI/UX design, with at least 1-2 years in a leadership role Bachelor’s degree in Design, Fine Arts, Human-Computer Interaction, or related field (preferred). Strong attention to detail and organizational skills. Ability to manage multiple projects and meet deadlines in a fast-paced environment. Show more Show less

Role Overview We are looking for a Junior Technical Trainer / Technical Program Manager (TPM) who can take ownership of end-to-end training program execution for one of the Key Client. This hybrid role requires technical depth to support training teams as a Teaching Assistant and the operational excellence to manage coordination, daily execution, reporting, and stakeholder communication. Location : Bhubaneswar Experience Required : 4–7 years (EdTech or IT Training/Operations) Key Responsibilities 🧑‍🏫 As Technical Teaching Assistant Provide technical support to trainers and learners during daily sessions. Address learner queries and facilitate morning learning or doubt-clearing sessions. Review assignments and code submissions; flag plagiarism or malpractices. Conduct practice assessments, MCQ/coding evaluations, and risk learner follow-ups. Ensure content alignment and delivery readiness across tech stacks (Java, SDET, Python, .NET, Cloud, etc.). 🛠️ As Program Operations Manager Lead the day-to-day coordination of large-scale training programs across multiple tracks. Track trainer and TA attendance; ensure stand-up meetings are conducted as per the client timelines. Oversee batch progress through classroom observations, daily report audits, and learner tracking. Share attendance updates, internal reports, and categorization matrices as per client timelines. Liaise with the client’s SPOCs, LTIM coordinators, and internal stakeholders to ensure smooth delivery. Support in platform orientation, project enablement, and milestone assessment analysis. 📊 Reporting & Stakeholder Management Maintain and submit daily analysis trackers and dashboards. Coordinate with internal SMEs and training leads for quality improvements and issue resolution. Escalate risks (learners or delivery) proactively and provide mitigation plans. 🤝 Collaboration Work closely with trainers, content teams to ensure smooth execution. Mentor and onboard new TAs to align with delivery quality standards. Required Skills & Qualifications Bachelor’s degree in Computer Science, IT, or a related field. Strong hands-on knowledge in at least one tech stack (Java, Python, Testing, Cloud, .NET, MEAN/MERN). Prior experience in technical training, delivery coordination, or L&D program management. Strong communication, multitasking, and stakeholder management skills. Proficiency in tools like Excel, LMS platforms, and task management tools Nice To Have Exposure to EdTech platforms and live corporate training environments. Experience handling large fresher cohorts or managing training at client locations. Skills: b2b,placement officer,task management tools,.net,software development,trainer,client handling,excel,lms platforms,multitasking,l&d,client relationship management,client-facing skills,organizational skills,customer success,client engagement,teaching assistant,project management,python,testing,edtech,verbal communication,microsoft office,mean,multi-tasking,students coordinator,technical support,web technologies,java,written communication,cloud,learners,customer support,mern,learning and development,stakeholder management,communication,client relationship,customer engagement,communication skills,internal communication,attention to detail Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Additional Career Level Description: Knowledge and application: Work is reviewed periodically based on a set of defined procedures or precedence. Normally receives general instruction on work and new assignments. Learns to use professional concepts. Problem solving: Applies knowledge and basic problem-solving techniques to define and resolve problems. Works on problems of limited scope. Interaction: Exchanges standard/basic information with colleagues and immediate line manager/team leader. Develops stable working relationships internally. Accountability: Determines a course of action based on guidelines and standard practices and procedures. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Requisition Id : 1600994 As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but who you can become. We believe that it's your career and 'It's yours to build' which means potential here is limitless and we'll provide you with motivating and fulfilling experiences throughout your career to help you on the path to becoming your best professional self. The opportunity : Executive Assistant-CHS-Assurance-ASU - Audit - Audit Services - Kolkata Chs CHS consists of Consumer Products and Healthcare sectors. Consumer products largely entail, Retail and Agri business. Companies in this sector meet the demands of consumers all around the world, every day; providing everything from agricultural crops to food, clothes, durables and retail experiences. We help clients to capture new sources of profitable growth, rethinking how and where they bring value to consumers, today and into the future. Incumbents need to shift their focus from defending what they have to creating what they need to become. The Health Sciences & Wellness architecture brings together a worldwide network of professionals to build data-centric approaches to customer engagement and improved outcomes. To retain relevancy in today's digitally focused, data-infused ecosystem, all participants in the sector must rethink their business practices, including capital strategy, partnering and the creation of patient-centric operating models. ASU - Audit - Audit Services Assurance's purpose is to inspire confidence and trust to enable a complex world to work. We do so by protecting and serving the public interest, promoting transparency, supporting investor confidence and economic growth and fostering talent to provide future business leaders. We help clients by: Ensuring their accounts comply with the requisite audit standards Providing a robust and clear perspective to audit committees and Providing critical information for stakeholders. Our Service Offerings include External Audit, Financial Accounting Advisory Services (FAAS), IFRS & US GAAP conversion, IPO and other public offering, Corporate Treasury - IFRS 9 accounting & implementation support etc. Your key responsibilities Technical Excellence Managing office of the Partner (Practice Leader) Managing communication - responding responsibly to emails / communications with internal and external stakeholders Own and manage administrative operations with excellent business / commercial acumen Main KRA will be to free up Partner's and practice team's bandwidth from routine and operational activities Coordinating and supporting client facing teams, managers, HR, Accounts, Admin and IT for day to day work Providing timely and effective support to Partner, Director and Manager for travel and stay booking, Forex etc. Expense claim management for the team - collecting, processing and submitting claims in a timely and accurately Managing meetings, calendars, organizing meetings and presentations for the office of Partner / practice team Skills and attributes To qualify for the role you must have Qualification Competent at managing responsibilities in a high-pressure and high commitment atmosphere. Hard Worker, Quick learner & ability to assume responsibility. Well-groomed appearance Good written and communication skills - English Excellent analytical and troubleshooting skills Possess leadership skills, organizational and time management skills. Ability to handle multiple tasks independently and work under pressure. Good knowledge of computer& Microsoft Office eg: Email, Excel and Word Demonstrated ability to adapt to changing business environment Good typing speed Experience Graduate / Post Graduate in Finance or Business Management or Mass Communications / Public Relationship Management or HR Schooling from convent (English medium) Excellent know how of using computer / emails / ppts / word / xls / internet etc. What we look for People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful and able to sustain postivie energy, while being adaptable and creative in their approach. What we offer With more than 200,000 clients, 300,000 people globally and 33,000 people in India, EY has become the strongest brand and the most attractive employer in our field, with market-leading growth over compete. Our people work side-by-side with market-leading entrepreneurs, game- changers, disruptors and visionaries. As an organisation, we are investing more time, technology and money, than ever before in skills and learning for our people. At EY, you will have a personalized Career Journey and also the chance to tap into the resources of our career frameworks to better know about your roles, skills and opportunities. EY is equally committed to being an inclusive employer and we strive to achieve the right balance for our people - enabling us to deliver excellent client service whilst allowing our people to build their career as well as focus on their wellbeing. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world. Apply now. Show more Show less

Company Overview Viraaj HR Solutions is a leading human resources service provider located in India. We are dedicated to connecting top talent with exceptional companies, ensuring a perfect fit for both sides. Our mission is to empower organizations with innovative workforce solutions that speed up recruitment, enhance talent acquisition, and drive business success. We believe in fostering a collaborative environment where every team member can thrive, grow, and make a positive impact. Our core values include integrity, respect, and professionalism, making us a trusted partner in the HR landscape. Role Responsibilities Conduct ETL testing using the Robot Framework to ensure data integrity and accuracy. Design and develop test plans, test cases, and test scripts following best practices. Execute manual and automated tests to verify ETL processes functionality. Perform data analysis to validate data transformation and loading processes. Collaborate with data engineers and developers to troubleshoot issues. Document defects and track testing progress using defect tracking tools. Review and analyze requirements to ensure test coverage. Enhance existing test frameworks and methodologies for better efficiency. Maintain and update test environments as per project requirements. Provide regular feedback on testing progress and results to stakeholders. Participate in code reviews and contribute to continuous improvement efforts. Contribute to functional and regression testing cycles. Assist in training new team members on testing processes and tools. Prepare test summaries and status reports for management review. Ensure compliance with QA processes and standards. Qualifications Bachelor's degree in Computer Science, Information Technology, or related field. Proven experience in ETL testing with a strong understanding of data warehousing concepts. Hands-on experience with Robot Framework for automated testing. Strong knowledge of SQL and database management systems. Familiarity with Python or similar scripting languages. Experience with defect tracking tools such as JIRA or Bugzilla. Ability to analyze complex data and identify anomalies. Excellent communication and interpersonal skills. Strong attention to detail and a methodical approach to problem-solving. Ability to work independently and as part of a team. Prior experience in Agile development methodologies is a plus. Knowledge of data visualization tools is an advantage. Certifications in software testing or quality assurance will be beneficial. Strong organizational skills with the ability to manage multiple priorities. A proactive attitude towards learning and adapting to new technologies. Passion for quality and a commitment to excellence in testing. Skills: bugzilla,data warehousing,python scripting,python,sql,jira,robot,robot framework,data analysis,data visualization,defect tracking,framework,agile development methodologies,defect tracking tools,etl testing Show more Show less

About Rentokil PCI Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world's leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India. For more details: https://www.rentokil-pestcontrolindia.com Our Family Of Businesses Rentokil Pest Control is the world's leading commercial pest control company, operating in 70 countries and ranked in the top 3 in 65 of those countries. Ranking in the top 3 in 38 of the 44 countries we operate in, Initial Hygiene is the market leader who provides quality, diligent and friendly services to all customers. In France, Initial Workwear specialises in the supply and laundering of workwear, garments and protective uniforms and equipment; focussing on top quality products and services. Our plant business; Ambius is seen as the expert in interior and exterior "landscaping"; operating across the US, Europe, Asia & Pacific. Steritech Brand Protection by Rentokil Initial is an industry leader and pioneer, providing innovative solutions that help customers to mitigate risks and drive business growth. We also have specialist businesses such as Medical Services, Specialist Hygiene and Property Care, which lead their respective fields. Across all of our operations globally, we have a positive reputation amongst our customers for our knowledge and integrity. We have central support functions of Human Resources, IT, Finance, Legal and Marketing & Innovation in the Rentokil Initial Head Office locations and in country. Working within our functions departments, you would be supporting all of our businesses within India. Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world's leading pest control brand. Rentokil PCI aims to set new standards for customer service with operations across 250 locations in India. The JV brand also focuses on developing industry-leading service operations through the sharing of best practices, new innovations and the use of digital technologies. General Duties & Responsibilities OE shall be owner of his / her service area in terms of all operations related actions and shall Execute daily service operations with a team of assigned Technicians within a given service areas Ensure quality of service delivery by effective supervision on technicians - on the job as per company SOPs Ensure technicians carry out treatment within a given Time on Site (ToS) in a competent manner. (OE to engage technician via route riding, training on the job). Plan & execute 02 TPAs (Technicians Performance Assessment) per assigned technician with 2 development programs per year. Coach & train assigned technicians in order to improve the service quality Convey special instructions, if any, to technicians to execute the job as per Service Docket (liaison with Sales colleagues) Carry out pest management Audits of customer sites as per agreed schedule by i or R auditor. Complete & close customer audit non-conformities (external / internal). Follow up & implement CAPA at customer site On Site Documentation: Implementation of SOP, Compliance and closure of audits non- conformities (Internal / External). Send service dockets of completed services to NKA for invoicing on time. Handle assigned customer complaints in his / her service areas, within 24 hours & resolve complaint at earliest, as per the customer's convenience and update the Root Cause in iCABS to ensure proper ticket closure Identify & resolve Service delivery issues in coordination with the Branch Manager Conduct daily 10 min stand up meeting & monthly operations meeting Be conversant with STP (Service Track Pest) and monitor, analyses visit extraction notes for all high infestation related service visits on daily basis & take action. Digital Initiative: Be conversant with all in house systems. Maintain Material consumption, Overtime Hrs. schedule at an agreed targeted level for the assigned service area and for technician Approval of conveyance amount for assigned technicians Monitor & report to ABM/BM on input costs at all major sites as per gross margin agreed & discuss action plans to bring it within limits Actively drive Service & Product Leads for assigned technician group within service area by implementing STA (See, Tell, Ask) and T.I.M.E. (Train, Incentivise, Monitor, Engage) on the job coaching to create density of customers. Innovation: conduct trials and report findings as per the guidelines, implement new service lines as per the SOPs. Minimum 18 customer visits per week for Resi & SA (Residential & Small Accounts segment heavy branch), includes, Customer complaints. For Specific Site based OEs -Number shall not be applicable but Retention of customer/s at site would be main KPI with all scheduled services completed efficiently and effectively. Inventory: Help ABM/BM to manage Inventory - coordinate with other Ops colleagues to manage Stock Levels of branches & forecasting, Indenting & receipt of material for branch (as an assigned function within branch by BM). Ensure APL (Approved Preparations List) is followed by all assigned technicians & all chemical containers have original labels Ensure proper schedule of maintenance & repairs of equipment is established & followed (via JOC). Promote highest grooming standards (uniform, Safety shoes, PPEs) Encourage technicians to plan their leaves in advance to curb absenteeism Help Resolve any Grievances & IR issues of Technicians & bring to the notice of ABM/BM on day today basis Report any deviation that could impact service quality or productivity of technicians like- over commitments, recommendation regarding night service (if it is not needed),covered area mismatch, etc Requirements Do you have what it takes? If you want to be considered for this role you will need: Minimum B. Sc. (Chemistry / Zoology / Agriculture). Any prior experience in operations of pest management or service industry is desirable. Proficient in use of computer applications & systems with Excel, Word, PowerPoint (or its equivalent) Should get well versed with various internal company systems such as iCABS, STP, iAuditor, SRA, SQA, SQS, TPA, myRentokilPCI, Service Leads App, U+ etc Benefits Are you interested? Here's what you can expect when you join us Attractive Base Salary Group Mediclaim Insurance Policy Travel Reimbursement Equal Opportunities Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential. Show more Show less

Responsibilities : We are seeking a highly motivated and experienced UX Designer to join our team, focused on delivering intuitive and impactful user experiences for enterprise cloud applications in the document solutions space. The ideal candidate should have a strong foundation in UX methodologies, a deep understanding of user-centric design, and a proven ability to collaborate in Agile/SAFe environments. Key Responsibilities Design user-centric solutions for cloud-based document management and workflow products. Collaborate with product managers, developers, and global UX teams to translate business requirements into intuitive interfaces. Create wireframes, prototypes, user flows, and high-fidelity mockups using Figma. Conduct UX research, usability testing, and apply findings to improve product usability and user satisfaction. Maintain and contribute to design systems and ensure consistency across platforms. Participate actively in Agile ceremonies and design reviews, advocating for design quality and user needs. Required Skills & Experience 6+ years of professional UX design experience. Strong portfolio demonstrating expertise in enterprise and cloud-based product UX. Proficiency in Figma, Adobe Suite, design systems, and prototyping tools. Solid understanding of interaction design, information architecture, and responsive design. Experience working in Agile or SAFe environments. Strong communication and stakeholder collaboration skills. Nice to Have Experience with document lifecycle products or workflow platforms. Understanding of accessibility standards and enterprise UX best practices. How to Apply ? Are you an innovator? Here is your chance to make your mark with a global technology leader. Apply now! Global Privacy Notice Lexmark is committed to appropriately protecting and managing any personal information you share with us. Click here to view Lexmark's Privacy Notice. Show more Show less

We are looking for a General Surgeon to join our team and perform a variety of surgical procedures on our patients in our health facilities. A General Surgeons responsibilities include educating patients on their surgical options, preparing patients for surgery and leading surgeries as needed. Ultimately, you will work with a team of medical professionals overseeing the medical and surgical care of patients. Responsibilities Evaluate and advise patients on the risk involved with having surgery Perform surgical procedures to prevent or correct injury, disease, deformities and patient function while adhering to regulatory and ethical protocols Follow established surgical techniques during surgery Prescribe preoperative and postoperative treatment and procedures Ensure sterility in the operating room, and all equipment and instruments Direct and coordinate activities of hospital staff for proper patient care Oversee all treatment prior to and post-surgery, and identify associated risks Maintain the highest regard for patient dignity and observe the precepts of the American Hospital Associations Bill of Rights for patients Plan and execute disease/illness prevention and health promotion programs This job is provided by Shine.com Show more Show less

Hello. We’re Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we’re improving everyday health for billions of people. By growing and innovating our global portfolio of category leading brands – including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum – through a nique combination of deep human understanding and trusted science. What’s more, we’re achieving it in a company that we’re in control of. In an environment that we’re co-creating. And a culture that’s uniquely ours. Care to join us. It isn’t a question. With category leading brands such as Sensodyne, Voltaren and Centrum, built on trusted science and human understanding, and combined with our passion, knowledge and expertise, we’re uniquely placed to do this and to grow a strong, successful business. This is an exciting time to join us and help shape the future. It’s an opportunity to be part of something special. About The Role The primary purpose of this role is to manage W&D and Customer Service for designated region. This role will be accountable for regional OTIF delivery and responsible to drive performance management, implement processes & deliver customer delight through value beyond supply. Oversee and Manage Administration and operation of 4 warehouses spread across different Indian states, including but not limited to processing, re-packaging and storage of finished goods and equipment. Oversees receipt, storage and shipment of materials, and related reporting in accordance with established procedures. Prepares and coordinates schedules for shipping and receiving materials to control the flow of goods and regulate warehouse space. Managing 3PL Vendors and Logistics vendors, fixed and variable warehousing cost management, OTIF service level delivery and all the warehouse linked compliances in quality, legal, regulatory, safety, financial etc. Tracking entire distribution of goods onwards from warehouse to all the customers (distributors – GT, MT, Ecomm, CSD, B2B etc) in timely and cost optimal manner. Overall, this role will be responsible to ensure best service levels to all stakeholders i.e. internal and external regional customers (distributors, Key accounts, Ecomm customers, CSD) in terms of orders processing, order delivery and goods returns. Key responsibilities Customer service – Ensuring best in class OTIF service levels for customers. Supply assurance – Ensuring adequate inventory levels within the regions across various nodes to support service. Continuously monitor stock levels across warehouses and implement balancing runs to ensure availability. Sales & Operations Planning – Provide market insights gathered through feedback from commercial, channel partners and customers to facilitate planners with an effective demand – supply planning. Drive Cost and Network / Inventory optimization projects within the region to deliver Customer service targets. Collaborate with service providers and customer supply chain to identify, design and implement capability solutions that support our vision and goals Implement new age digital tools like DMS (Distributor Management Systems) and TMS (Transport Management Systems) to improve productivity and go paperless Focuses resources on continuous improvement of the movement of finished goods through various processes and establishes key performance metrics and benchmarks relating to supply chain warehousing and logistics to measure actual performance against goals on a regular basis. Functionally support the warehouse shipping process by managing all Outbound deliveries for finished stock shipments to include necessary coordination with Planning, Quality Assurance (QA) & Central Distribution Centers (CDCs / RDCs). Responsible for all Financial compliances in the warehouse, Regulatory Licenses, Quality Audits (Internal / External), Recall Management, Safety EHS in warehouse, and other Legal controls / compliances at the warehouses Maintain high level of inventory accuracy for finished goods and perform oversight on cycle counts done by 3PL. Maintain and build strong relationships with Logistics service providers and Regional Sales Teams and intervene whenever needed to ensure smooth operations Qualifications And Skills Essential 4+ years of experience in W&D or Customer Service Master’s in business administration - post-graduate degree or equivalent in Management in Supply Chain Experience in Consumer Health care industry/ CPG industry is a plus Proven track record of using data to analyse and improve productivity and operations Demonstrates ability to influence cross-functional and management to impact decision-making. Preferred Strong interpersonal skills: Data visualization skills are a must Strong team player, yet good level of independence Good presentation skills and articulate Rigorous and with great attention to detail Passionate to go beyond the obvious Willingness and flexibility to offer full support to SC and Sales colleagues Diversity, Equity and Inclusion At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We’re striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. Care to join us. Find out what life at Haleon is really like www.haleon.com/careers/ At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially. Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class. Accommodation Requests If you require a reasonable accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific accommodations you are requesting. We’ll provide all reasonable accommodations to support you throughout the recruitment process and treat all information you provide us in confidence. Show more Show less

As a pharmacist you will be responsible for preparing and administering appropriate pharmaceuticals to patients. You will achieve this either by executing a physicians order or by addressing the patients problems and needs. The job entails a high level of responsibility and knowledge. A pharmacist does not merely hand out prescribed medicine; he/she has the expertise and willingness to assist people and provide them with information and solutions. The pharmacist must be fully qualified to interpret symptoms so that the patient can either be given immediate treatment for a trifling condition or to be referred to the suitable doctor. Pharmacists must also be able to provide professional advice on cosmetics or parapharmaceuticals. The goal is to ensure effective medication use and become the peoples trusted ally against health issues. That way you can deliver maximum value to both the pharmacy and society. Responsibilities Review and execute physicians prescriptions checking their appropriateness and legality Organize the pharmacy in an efficient manner to make the identification of products easier and faster Maintain full control over delivering, stocking and labeling medicine and other products and monitor their condition to prevent expiring or deterioration Listen carefully to customers to interpret their needs and issues and offer information and advice Provide assistance other medical services such as injections, blood pressure/ temperature measurements etc. Prepare medicine when appropriate using correct dosages and material for each individual patient Keep records of patient history and of all activities regarding heavy medication Keep abreast of advancements in medicine by attending conferences and seminars and collaborating with other healthcare professionals Comply with all applicable legal rules, regulations and procedures This job is provided by Shine.com Show more Show less

We are looking for a qualified Database developer to design stable and reliable databases, according to our companys needs. You will be responsible for developing, testing, improving and maintaining new and existing databases to help users retrieve data effectively. As part of our IT team, you will work closely with developers to ensure system consistency. You will also collaborate with administrators and clients to provide technical support and identify new requirements. Communication and organization skills are keys for this position, along with a problem-solution attitude. Ultimately, you should be able to ensure our database systems run effectively and securely on a daily basis. Responsibilities Design stable, reliable and effective databases Optimize and maintain legacy systems Modify databases according to requests and perform tests Solve database usage issues and malfunctions Liaise with developers to improve applications and establish best practices Gather user requirements and identify new features Develop technical and training manuals Provide data management support to users Ensure All Database Programs Meet Company And Performance Requirements Research and suggest new database products, services and protocols This job is provided by Shine.com Show more Show less

We are looking for a qualified Business Consultant to help our clients reform their operations and support their business by providing intuitive guidance. You will be an important ally to every organization who wants to invest in change and improvement and needs help as to where and how. You will also undertake projects on behalf of the clients business when it lacks resources or motive to perform them in-house. A successful business consultant has first and foremost a broad knowledge of the many facets of business and market forces. The ideal candidate will also possess great problem-solving skills to provide solutions and recommendations that will increase profitability and efficiency. The goal is to contribute to the clients long lasting success so that our reputation can expand along with our clientele. Responsibilities Organize and execute assigned business projects on behalf of clients (recruiting, payroll, promotional campaigns etc.) according to clients requirements Meet with assigned clients when needed and perform an initial assessment of a problematic situation Collect information about the clients business through a variety of methods (shadowing, interviews, surveys, reading reports etc.) Analyze and interpret data to unearth weaknesses and problems, and comprehend the causes Formulate recommendations and solutions with attention to a clients wishes, capabilities and limitations forming concise reports Present findings and suggestions to clients with ample justification and practical advice Develop detailed business plans to drive small or radical changes Assist the client in implementing the plan and resolve any occasional discrepancies Provide guidance for any occurring problems and issues This job is provided by Shine.com Show more Show less

We are seeking a dynamic Design Operations Manager to join our team. In this role, you will be integral in shaping the future of our Design Operations, contributing strategically to all decisions. You will support cross-functional teams, including Product Design, Brand Design, UX Research, and Engineering, helping them deliver high-quality results efficiently. You will play a key role in enhancing our design system, focusing on reusability and accessibility, and fostering a culture of excellence and team spirit. If you have a background in design operations and a passion for team management and efficiency, we encourage you to apply. Responsibilities Collaborate with design leadership to set the vision of Design Operations. Define and track KPIs to ensure the Design teams operational efficiency. Connect designers, researchers, and copywriters with engineering teams for the design system. Foster a high-performance culture and drive team spirit initiatives. Identify enhancements for the design system focusing on reusability and accessibility. Coordinate design team rituals, including design critiques and weekly updates. Advocate for new tools, best practices, and staying abreast of design trends and conferences. This job is provided by Shine.com Show more Show less

Were seeking a Professional Services Engineer to join our Technical Solutions team in Boston. In this role, youll be pivotal in implementing customized solutions for our clients, enabling seamless data migration and integration into their IT environments. Youll develop integrations, conduct data migrations, create custom reports, and consult on SSO and API usage. Your technical expertise will directly impact our clients success and satisfaction with our product. If youre a skilled developer with a passion for problem-solving and customer service, wed love to have you on board. Responsibilities Develop and implement customized integrations for clients Perform data migrations and create custom SQL reports Implement new internal tools, including requirement gathering and technical design Configure technical account settings and customized features for customers Provide SSO and API consultations and troubleshooting Communicate effectively with non-technical teams and clients Perform feasibility analysis for technical deliverables Participate in customer calls for technical support and requirement gathering Implement improvements to technical infrastructure and refactor codebase Review Statements of Work for technical deliverables This job is provided by Shine.com Show more Show less

We are looking for an Operations Analyst to join our team and evaluate how our company operates in order to provide recommendations on how we can improve efficiency and effectiveness across our organization. Operations Analyst responsibilities include reviewing current policies and operating procedures, developing changes to enhance efficiency and working with our managers to implement new policies and procedures as needed. Ultimately, you will work with our leaders and managers to provide ways our organization can improve efficiency and reach our goals in less time. Responsibilities Document findings, prepare reports and make recommendations Develop new processes and procedures to enhance operations Work with managers and employees to implement changes Train employees to use new systems or follow new policies Determine the effectiveness of new processes This job is provided by Shine.com Show more Show less

We are looking for a Document Controller to prepare, manage and file documents for our projects. Document Controller responsibilities include typing contracts, archiving files and ensuring all team members have access to necessary documentation. To be successful in this role, you should have previous experience reviewing technical documents along with the ability to spot errors. Ultimately, youll support our procedures maintaining transparent, up-to-date and easily traceable documents. Responsibilities Copy, scan and store documents Check for accuracy and edit files, like contracts Review and update technical documents (e.g. manuals and workflows) Distribute project-related copies to internal teams File documents in physical and digital records Create templates for future use Retrieve files as requested by employees and clients Manage the flow of documentation within the organization Maintain confidentiality around sensitive information and terms of agreement Prepare ad-hoc reports on projects as needed This job is provided by Shine.com Show more Show less

Key Responsibilities Deliverables Agent Recruitment Identify and develop multiple sources for agent hiring Build and maintain a strong pipeline of prospective agents Conduct activities to boost footfall of existing agents and generate fresh referrals Implement the MNYL GOLD process and adhere to all business norms Follow the 9-pointer hiring mechanism and other recruitment standards Agent Development Ensure agents are trained in product knowledge through MNYLs training methodologies and field demonstrations (FODs) Instill strong prospecting and calling habits Work closely with agents on activity planning and performance review Identify training needs and collaborate with trainers to address them Business Target Achievement Achieve monthly, quarterly, and annual business plans Improve agent productivity and policy persistency through regular interventions (PRP/IID/GID, etc.) Ensure the companys product mix and sales ratio align with business guidelines Maintain agent activity levels as per business expectations Customer Centricity Act as a MNYL brand ambassador and uphold customer-first values Follow MNYLs sales practices to build deep customer relationships Conduct periodic customer meets to understand their needs and expectations Ensure timely and satisfactory resolution of customer queries as per MNYL standards Measures of Success Achievement of business plan GPA Agent recruitment, development activation as per targets Number of EC/MDRT qualified agents Desired Competencies Strong sourcing and selection capabilities Talent nurturing and development Result orientation High level of customer centricity This job is provided by Shine.com Show more Show less

We are looking for a blockchain developer who will be responsible for designing, implementing, and supporting a distributed blockchain-based network. Your primary responsibility will be analyzing requirements, designing blockchain technology around a certain business model, and the building and launching of a blockchain network. Responsibilities Research, design, develop, and test blockchain technologies Brainstorm and help evaluate applications for new tools and technologies as they continually evolve Maintain and extend current client- and server-side applications responsible for integration and business logic Be involved in the global blockchain communitywork on implementing and integrating the latest improvement proposals Document new solutions as well as maintaining that of existing ones This job is provided by Shine.com Show more Show less