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0 years
0 Lacs
daman, daman and diu, india
On-site
Role Description HPLC (Empower software), GC, Ion Chromatography, Dissolution apparatus knowledge (desirable for PSD, Titrimetric analysis) Must be working in cGMP Laboratory. Dissolution on different media for Various market Method Validation/Verification for drug products Working on eLIMS, Trackwise, eDMS, (compulsory) Good analytical skills Qualifications Master's degree in chemistry, Pharmacy, or related field
Posted 9 hours ago
10.0 years
0 Lacs
daman and diu, india
On-site
The Sales Enablement & Operations (SE&O) team plays a critical role in translating Microsoft’s Commercial Strategy into local execution plans and driving operational excellence to achieve impactful results. This newly unified role merges the ATU Enablement and Program Landing functions to accelerate transformation and enablement across SE&O Asia. As a senior leader managing the Enablement & Program Landing team, you will be responsible for assembling and guiding a newly formed, high-impact team with a broad scope across Field and ATU Enablement, Operational Program Landing, and Change Management. This role demands a strategic and inspirational leader who can foster clarity, cohesion, and empowerment across diverse teams and functions in Asia. Your team scales across the region and is also deeply aligned with local market priorities while also ensuring the ability to scale programs and impact across Asia. Responsibilities Program Landing & Change Leadership Engaging the AVPs, OU SE&O and Field leaders to build alignment around key programs that the team will own and the end-to-end landing of strategic programs within the Operating Unit (OU) Develop and execute a cohesive landing model for Asia, ensuring clarity and empowerment across teams. Lead Area change v-teams to scale last-mile execution and drive adoption of transformational initiatives. Leadership & Team Building Build and lead a newly formed team focused on enablement, operations, and change management. Cultivate a culture of collaboration, accountability, and innovation across geographies and business units. Provide strategic direction, mentorship, and development opportunities to team members to maximize impact and growth. Balance local responsiveness with regional scalability, ensuring the team delivers tailored solutions that can be adapted across markets. Segment Enablement & GTM Strategy Partner closely with Core, GTM, and OU teams to curate relevant and impactful plays that drive revenue and ACR growth in local markets. Drive cross-functional alignment on processes and tools to optimize pipeline velocity and closure. Lead cross-solution enablement efforts to enhance field agility and execution excellence. Business Management & Insights Monitor scorecard metrics and KPIs to assess performance and drive continuous improvement. Deliver actionable, data-driven insights to inform strategic decisions and business planning. Identify white-space opportunities to unlock growth. Sales Strategy & Program Leadership Lead strategic sales programs, defining goals, deliverables, and execution timelines. Collaborate with Finance, Marketing, Engineering, and other stakeholders to drive joint planning and execution. Conduct market analysis to validate strategies and inform decision-making. Qualifications Bachelors Degree is required 10 years experience in Enablement & Operations Preferred Qualifications MBA or equivalent Post-Graduate degree People management experience Cross-regional experience Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 11 hours ago
10.0 years
0 Lacs
dadra & nagar haveli, daman and diu, india
On-site
The Sales Enablement & Operations (SE&O) team plays a critical role in translating Microsoft’s Commercial Strategy into local execution plans and driving operational excellence to achieve impactful results. This newly unified role merges the ATU Enablement and Program Landing functions to accelerate transformation and enablement across SE&O Asia. As a senior leader managing the Enablement & Program Landing team, you will be responsible for assembling and guiding a newly formed, high-impact team with a broad scope across Field and ATU Enablement, Operational Program Landing, and Change Management. This role demands a strategic and inspirational leader who can foster clarity, cohesion, and empowerment across diverse teams and functions in Asia. Your team scales across the region and is also deeply aligned with local market priorities while also ensuring the ability to scale programs and impact across Asia. Responsibilities Program Landing & Change Leadership Engaging the AVPs, OU SE&O and Field leaders to build alignment around key programs that the team will own and the end-to-end landing of strategic programs within the Operating Unit (OU) Develop and execute a cohesive landing model for Asia, ensuring clarity and empowerment across teams. Lead Area change v-teams to scale last-mile execution and drive adoption of transformational initiatives. Leadership & Team Building Build and lead a newly formed team focused on enablement, operations, and change management. Cultivate a culture of collaboration, accountability, and innovation across geographies and business units. Provide strategic direction, mentorship, and development opportunities to team members to maximize impact and growth. Balance local responsiveness with regional scalability, ensuring the team delivers tailored solutions that can be adapted across markets. Segment Enablement & GTM Strategy Partner closely with Core, GTM, and OU teams to curate relevant and impactful plays that drive revenue and ACR growth in local markets. Drive cross-functional alignment on processes and tools to optimize pipeline velocity and closure. Lead cross-solution enablement efforts to enhance field agility and execution excellence. Business Management & Insights Monitor scorecard metrics and KPIs to assess performance and drive continuous improvement. Deliver actionable, data-driven insights to inform strategic decisions and business planning. Identify white-space opportunities to unlock growth. Sales Strategy & Program Leadership Lead strategic sales programs, defining goals, deliverables, and execution timelines. Collaborate with Finance, Marketing, Engineering, and other stakeholders to drive joint planning and execution. Conduct market analysis to validate strategies and inform decision-making. Qualifications Bachelors Degree is required 10 years experience in Enablement & Operations Preferred Qualifications MBA or equivalent Post-Graduate degree People management experience Cross-regional experience Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 12 hours ago
0 years
0 Lacs
daman, daman and diu, india
On-site
Job Title: Senior Technician Inspect and verify dimensions, alignments, and clearances of finished parts using measuring instruments Repair and maintain dyes to ensure they are in good working condition Troubleshoot and identify problems in dyes and propose solutions Collaborate with other technicians and engineers to improve the performance of dyes Read and interpret blueprints, schematics, and technical drawings to understand dye specifications Operate and maintain various tools and equipment necessary for the job and adhere to safety regulations Educational Qualifications and skills: · · Sheet line extrusion experience as a machine operator Working knowledge of diverse high-speed machinery and measurement tools (calliper, micrometre etc.) Understanding of production procedures Ability to read blueprints, schematics and manuals Analytical skills High school diploma or equivalent; technical degree is a plus. Send your resume to kalyani@cooldeckindustries.com
Posted 14 hours ago
10.0 years
0 Lacs
daman and diu, india
On-site
Microsoft Industry Solution - Global Delivery Center (GDC) delivers end-to-end solutions by enabling accelerated adoption and productive use of Microsoft technologies. An organization of well over 1000+ exceptional people, GDC presents a great opportunity for highly skilled services professionals to make a foray into consulting, solution development and delivery roles. The ideal consultant is passionate about technology, has the breadth rather than specific product depth, and has the drive and courage to articulate and stand up for a great solution delivering true value for the client. As a Microsoft consultant, you will deliver quality engagements with your expertise, either as an advisor, reviewer, contributor, or resource in high profile projects to ensure customer value. The ideal candidate must have the ability to combine their technical skills, leadership skills, creativity, and customer focus to deliver great solutions to the customers and ensure they get the best out of our technologies and solutions. Consulting Delivery professionals bring subject matter and solution expertise to architectural teams, customers, and partners. They apply deep technical and business knowledge to accelerate the adoption of Microsoft devices and services by ensuring strategic, architectural, and operational alignment to customer and partner objectives. Responsibilities Works as an Individual contributor or leads the engineering team and provides accurate time estimates, sets work priorities, and makes project changes and trade-offs necessary for a successful release. Applies technical experience and industry-specific knowledge to develop solutions, based on an analysis of how the proposed approach affects the business objectives of customers and partners. Works to accelerate the value proposition of customer or partner engagements by helping to design, develop, and deploy solutions, based on Microsoft technologies and methodologies. Applies information-compliance and assurance policies to ensure stakeholder confidence. Responsible for the overall efficacy and quality of a project team’s technical delivery within his or her engagements. Defines dependencies and risks that go beyond the immediate scope and timeframe for a complex project. Develops contingency plans, risk-mitigation implementation criteria, and alternative strategies to manage short- and long-term risks and manages technical escalations. Identifies the best practice approach for a project, across a wide scope of technical issues, and develops or reuses intellectual capital with customers, world-wide, and for programs and initiatives across Microsoft. Drives opportunities to expand or accelerate the adoption and consumption of cloud and Microsoft technologies. Collaborates, as appropriate, with peers and other teams (e.g., Sales, account-aligned team) to scale the business with existing high-stake or strategic customers, by articulating/developing value propositions of strategic Microsoft products and services. Drives innovation and digital transformation. Ensures the use of the existing intellectual property (IP) and improves predictability. Defines the technology strategy for large and complex engagements, so that customers or partners realize the full value of investment. Responsible for implementing the technology strategy. Drives new ways of thinking, across the division and subsidiary, to improve quality, engineering productivity, and responsiveness to feedback and changing priorities. Other Embody our culture and values Qualifications 10+ years of experience Customer facing Project delivery leadership experience involving solution design, project envisioning, planning, development and deployment of complex solutions with minimum of 5 plus years. Bachelor’s Degree in Computer Science Engineering or equivalent work experience. Higher relevant education preferred. Technical certifications are a plus (MCSD/MCAD/MCSE/AZ-204/AI-102) AREAS OF EXPERTISE .NET Tools and Technologies – experience of leveraging the same and designing, implementing, and deploying Business Mission Critical applications. Expertise in leading and delivering digital transformation projects. Exceptional coding abilities and experience with architectural patterns for large, high-scale applications on cloud platforms with focus on performance and resiliency. Extensive experience in implementing, operating, customizing, tuning and troubleshooting large-scale Cloud solutions. Full-stack developer with experience at many layers of the tech stack (native, web, service, UX, model, data) and good proficiency in one or more of C#, JavaScript, Typescript, AngularJS/ReactJS, HTML5, CSS/SCSS. Proven experience in creating reusable framework for application development addressing cross-cutting concerns. Excellence in software engineering practices, coding and solid foundation in data structures, algorithms with strong testing, debugging and analytical skills. Hands-on experience with multi-threaded/parallel programming, Application design patterns, and anti-patterns, such as MVC, CQRS and/or SAGA Hands on experience with Application monitoring and end to end telemetry in the cloud. Proficient with one or more Cloud Databases such as Azure SQL, Azure Database for PostgreSQL, MySQL, and MariaDB Hands-on experience in implementing micro-services architecture using technologies such as Kubernetes, Service Fabric, Cloud Foundry, Azure Functions Defining CI/CD pipelines to automate test and release across different application environments using concepts such as Blue/Green and Canary deployments and related technologies. Expertise in security controls such as encryption, AuthN/AuthZ Expertise in Zero-Trust framework, Secure by Default design, Identity and Access Management (IAM), cloud security architecture, compliance standards, threat modeling, DevSecOps, continuous security improvement. Knowledge of the least privilege access, assume breach, micro-segmentation, continuous monitoring and validation, strong authentication, endpoint security, automated security testing (SAST and DAST), secure CI/CD practices. Expertise with Tools such as Azure Sentinel, Splunk, Microsoft Threat Modeling Tool, Microsoft Defender for Cloud. Experience in Open-source technologies and frameworks are an added plus. Prior experience in Cloud migration, Java, AWS or Google cloud is a definite plus. Knowledge of Azure AI Solutions, Azure AI Foundry, Semantic Kernel, GitHub Copilot, and LangChain will be considered a strong differentiator. Industry knowledge in one or more of the following industries: automotive, energy, travel and transportation, financial services, government, health, manufacturing, media & communications, or retail/supply chain. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 day ago
10.0 years
0 Lacs
dadra & nagar haveli, daman and diu, india
On-site
Microsoft Industry Solution - Global Delivery Center (GDC) delivers end-to-end solutions by enabling accelerated adoption and productive use of Microsoft technologies. An organization of well over 1000+ exceptional people, GDC presents a great opportunity for highly skilled services professionals to make a foray into consulting, solution development and delivery roles. The ideal consultant is passionate about technology, has the breadth rather than specific product depth, and has the drive and courage to articulate and stand up for a great solution delivering true value for the client. As a Microsoft consultant, you will deliver quality engagements with your expertise, either as an advisor, reviewer, contributor, or resource in high profile projects to ensure customer value. The ideal candidate must have the ability to combine their technical skills, leadership skills, creativity, and customer focus to deliver great solutions to the customers and ensure they get the best out of our technologies and solutions. Consulting Delivery professionals bring subject matter and solution expertise to architectural teams, customers, and partners. They apply deep technical and business knowledge to accelerate the adoption of Microsoft devices and services by ensuring strategic, architectural, and operational alignment to customer and partner objectives. Responsibilities Works as an Individual contributor or leads the engineering team and provides accurate time estimates, sets work priorities, and makes project changes and trade-offs necessary for a successful release. Applies technical experience and industry-specific knowledge to develop solutions, based on an analysis of how the proposed approach affects the business objectives of customers and partners. Works to accelerate the value proposition of customer or partner engagements by helping to design, develop, and deploy solutions, based on Microsoft technologies and methodologies. Applies information-compliance and assurance policies to ensure stakeholder confidence. Responsible for the overall efficacy and quality of a project team’s technical delivery within his or her engagements. Defines dependencies and risks that go beyond the immediate scope and timeframe for a complex project. Develops contingency plans, risk-mitigation implementation criteria, and alternative strategies to manage short- and long-term risks and manages technical escalations. Identifies the best practice approach for a project, across a wide scope of technical issues, and develops or reuses intellectual capital with customers, world-wide, and for programs and initiatives across Microsoft. Drives opportunities to expand or accelerate the adoption and consumption of cloud and Microsoft technologies. Collaborates, as appropriate, with peers and other teams (e.g., Sales, account-aligned team) to scale the business with existing high-stake or strategic customers, by articulating/developing value propositions of strategic Microsoft products and services. Drives innovation and digital transformation. Ensures the use of the existing intellectual property (IP) and improves predictability. Defines the technology strategy for large and complex engagements, so that customers or partners realize the full value of investment. Responsible for implementing the technology strategy. Drives new ways of thinking, across the division and subsidiary, to improve quality, engineering productivity, and responsiveness to feedback and changing priorities. Other Embody our culture and values Qualifications 10+ years of experience Customer facing Project delivery leadership experience involving solution design, project envisioning, planning, development and deployment of complex solutions with minimum of 5 plus years. Bachelor’s Degree in Computer Science Engineering or equivalent work experience. Higher relevant education preferred. Technical certifications are a plus (MCSD/MCAD/MCSE/AZ-204/AI-102) AREAS OF EXPERTISE .NET Tools and Technologies – experience of leveraging the same and designing, implementing, and deploying Business Mission Critical applications. Expertise in leading and delivering digital transformation projects. Exceptional coding abilities and experience with architectural patterns for large, high-scale applications on cloud platforms with focus on performance and resiliency. Extensive experience in implementing, operating, customizing, tuning and troubleshooting large-scale Cloud solutions. Full-stack developer with experience at many layers of the tech stack (native, web, service, UX, model, data) and good proficiency in one or more of C#, JavaScript, Typescript, AngularJS/ReactJS, HTML5, CSS/SCSS. Proven experience in creating reusable framework for application development addressing cross-cutting concerns. Excellence in software engineering practices, coding and solid foundation in data structures, algorithms with strong testing, debugging and analytical skills. Hands-on experience with multi-threaded/parallel programming, Application design patterns, and anti-patterns, such as MVC, CQRS and/or SAGA Hands on experience with Application monitoring and end to end telemetry in the cloud. Proficient with one or more Cloud Databases such as Azure SQL, Azure Database for PostgreSQL, MySQL, and MariaDB Hands-on experience in implementing micro-services architecture using technologies such as Kubernetes, Service Fabric, Cloud Foundry, Azure Functions Defining CI/CD pipelines to automate test and release across different application environments using concepts such as Blue/Green and Canary deployments and related technologies. Expertise in security controls such as encryption, AuthN/AuthZ Expertise in Zero-Trust framework, Secure by Default design, Identity and Access Management (IAM), cloud security architecture, compliance standards, threat modeling, DevSecOps, continuous security improvement. Knowledge of the least privilege access, assume breach, micro-segmentation, continuous monitoring and validation, strong authentication, endpoint security, automated security testing (SAST and DAST), secure CI/CD practices. Expertise with Tools such as Azure Sentinel, Splunk, Microsoft Threat Modeling Tool, Microsoft Defender for Cloud. Experience in Open-source technologies and frameworks are an added plus. Prior experience in Cloud migration, Java, AWS or Google cloud is a definite plus. Knowledge of Azure AI Solutions, Azure AI Foundry, Semantic Kernel, GitHub Copilot, and LangChain will be considered a strong differentiator. Industry knowledge in one or more of the following industries: automotive, energy, travel and transportation, financial services, government, health, manufacturing, media & communications, or retail/supply chain. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 day ago
0 years
0 Lacs
silvassa, daman and diu, india
On-site
Urgent Opening For Tele Sales at Foremost Marbles Location :- Naroli Road Experiences:- 2 to 4 yr Office Time :- 9 to 6 pm CTC :- 20 k to 30 k Working Days :- Monday to Saturday (Sunday Fixed Off) Key Responsibilities: Conduct outbound calls to potential customers based on leads provided. Identify customer needs and offer solutions tailored to their requirements. Provide detailed information about products or services to prospects. Maintain and update customer database with relevant information. Meet or exceed sales targets and KPIs set by the sales department. Build rapport and trust with customers to foster long-term relationships. Handle customer queries and objections effectively. Follow up with leads and sales inquiries to close deals. Ensure all sales activities are documented in the CRM system. Maintain knowledge of product features, benefits, and market trends to effectively sell to customers. Collaborate with the sales team to improve overall sales strategies. Stay up to date with promotional offers, new product launches, and company updates. Maintain high levels of customer satisfaction and professionalism throughout the sales process. Interested candidates are invited to share their CVs at 8356087170. If you know of any potential referrals, please feel free to share this number with them ." Thanks & Regards HR Anchal Chaube
Posted 2 days ago
0 years
0 Lacs
dadra & nagar haveli, daman and diu, india
On-site
Company Description We suggest you enter details here. Role Description This is a full-time on-site role for a Senior Production Executive located in Dadra & Nagar Haveli. The Senior Production Executive will be responsible for overseeing the production process, ensuring efficiency and adherence to quality standards. Key day-to-day tasks include production planning, managing production schedules, coordinating with various departments for smooth operations, and implementing food technology and quality control measures to optimize production output. The role also involves monitoring the production team, providing guidance and support, and ensuring compliance with safety regulations. Qualifications Skills in Production Planning and Production Management Knowledge of Food Technology and Quality Control Excellent Communication skills Strong leadership and team management abilities Ability to work independently and make quick decisions Bachelor's degree in Production Management, Food Technology, or a related field Experience in the oil refining or food processing industry is a plus
Posted 2 days ago
0 years
0 Lacs
silvassa, daman and diu, india
On-site
Experienced production leader with a strong background in managing large-scale manufacturing operations for wind tower components. Skilled in overseeing end-to-end production processes, from planning and resource allocation to quality control and on-time delivery. Focused on driving efficiency, safety, and cost optimization while meeting strict industry standards and client requirements. Proven ability to lead cross-functional teams, implement lean manufacturing practices, and streamline operations to support sustainable growth in the renewable energy sector. Dedicated to ensuring high-quality output and contributing to the advancement of clean energy infrastructure.
Posted 2 days ago
3.0 years
0 Lacs
daman and diu, india
On-site
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. CyberDefender Mindset: A CyberDefender Mindset is a proactive, collaborative, and customer-centric approach adopted by technical support teams to anticipate, prevent, and mitigate cybersecurity threats—shifting from purely reactive issue resolution to active partnership in safeguarding organizational and customer security. Preferred Qualifications CISSP, Comptia Security +, ISC2 CC, BTL1/2, GSIF/GCIC/GCED/GSEC, PSAA, Kepner-Tregoe or equivalent certification Customer Service Foundations (LinkedIn Learning) or other Customer Service Training/Experience Ability to effectively communicate with customer managers and executives on technical and business issues. Organization, time management, project management, and negotiation skills. 3+ years of experience providing support for enterprise level premier customers. Cloud Protection Background/experience in security engineering (blue/red team) preferred Background in system/network engineering, DevOps/SRE or software engineering, with a passion for cybersecurity Previous experience with / exposure to Microsoft Sentinel or the Microsoft Defender suite Good understanding of the TCP/IP stack, working in a cloud environment and (at a minimum) basic system administration in Linux and/or Windows Server environments Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 2 days ago
5.0 years
0 Lacs
daman and diu, india
On-site
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. As a Senior Support Engineering Manager, you will lead a team of support engineering roles with deep product knowledge that resolve customer technical issues. You will manage the customer relationship from a support standpoint, enable your team to deliver a great customer experience and drive Microsoft Product Improvement. This opportunity will allow you to accelerate your career growth and hone your customer relationship management skills. You will develop deep technology industry knowledge and become adept at building and leading diverse teams. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities People Management: You lead a team of product experts that solve complex customer technical issues by practicing leadership principles, driving accountability and attracting/ retaining great people. Response and Resolution: You manage the customer relationship with regards to Technical Support and act as an escalation point for Support Engineers to remove roadblocks. Readiness: You ensure your team has the technical skills required to provide a great customer experience. Product/Process Improvement: You ensure your team understands the product feedback cycle and participate in case triage meetings. You identify the right resources to implement automation or tools. Business Integration: You establish engagement strategy to promote effective collaboration across other teams and organizations to enable a great customer experience. Qualifications Required Qualifications: 5+ years of operational excellence, delivery management, account management, sales, or vendor management experience OR a Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years operational excellence, delivery management, account management, sales, or vendor management experience OR equivalent experience 1+ year(s) of people management experience Language Qualification English Language: fluent in reading, writing and speaking. CyberDefender Mindset: A CyberDefender Mindset is a proactive, collaborative, and customer-centric approach adopted by technical support teams to anticipate, prevent, and mitigate cybersecurity threats—shifting from purely reactive issue resolution to active partnership in safeguarding organizational and customer security. Preferred Qualifications CISSP, Comptia Security +, ISC2 CC, BTL1/2, GSIF/GCIC/GCED/GSEC, PSAA, Kepner-Tregoe or equivalent certification Customer Service Foundations (LinkedIn Learning) or other Customer Service Training/Experience Ability to effectively communicate with customer managers and executives on technical and business issues. Organization, time management, project management, and negotiation skills. 3+ years of experience providing support for enterprise level premier customers. Cloud Protection Background/experience in security engineering (blue/red team) preferred Background in system/network engineering, DevOps/SRE or software engineering, with a passion for cybersecurity Previous experience with / exposure to Microsoft Sentinel or the Microsoft Defender suite Good understanding of the TCP/IP stack, working in a cloud environment and (at a minimum) basic system administration in Linux and/or Windows Server environments Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 2 days ago
1.0 years
0 Lacs
daman and diu, india
On-site
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 1+ years of technical support, technical consulting experience, or information technology experience OR 3+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. CyberDefender Mindset: A CyberDefender Mindset is a proactive, collaborative, and customer-centric approach adopted by technical support teams to anticipate, prevent, and mitigate cybersecurity threats—shifting from purely reactive issue resolution to active partnership in safeguarding organizational and customer security. Preferred Qualifications CISSP, Comptia Security +, ISC2 CC, BTL1/2, GSIF/GCIC/GCED/GSEC, PSAA, Kepner-Tregoe or equivalent certification Customer Service Foundations (LinkedIn Learning) or other Customer Service Training/Experience Ability to effectively communicate with customer managers and executives on technical and business issues. Organization, time management, project management, and negotiation skills. 3+ years of experience providing support for enterprise level premier customers. Cloud Protection Background/experience in security engineering (blue/red team) preferred Background in system/network engineering, DevOps/SRE or software engineering, with a passion for cybersecurity Previous experience with / exposure to Microsoft Sentinel or the Microsoft Defender suite Good understanding of the TCP/IP stack, working in a cloud environment and (at a minimum) basic system administration in Linux and/or Windows Server environments Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 2 days ago
1.0 years
0 Lacs
daman and diu, india
On-site
Have you ever imagined a world with an infinite amount of storage available and accessible to everyone? A place where everyone in the world can easily access their data from anywhere at any time via any means (e.g., mobile phones, tablets, PCs, smart devices, etc.). Did you ever desire a universally accessible storage system to record all the knowledge known to mankind or to store all the data collected from all the scientists in the world for them to collaborate upon? Do you want to be part of a team that strives to bring these to reality? If so, the Microsoft Azure Storage team is what you are looking for. We are building Microsoft’s cloud storage solution - Microsoft Azure Storage, which is a massively scalable, highly distributed, ubiquitously accessible storage system, designed to scale out and serve the entire world. We continue to have tremendous hockey stick growth, we have many Exabyte’s of data stored, and are designing and building systems for Zettabyte scale to support demand growth for the coming years. As a SDET in the Azure Storage team, you will be involved in the testing and implementation of automated testing solutions for highly scalable, performant services that deliver highly reliable, secure and available access to storage for our customers. You will face challenges of monitoring, analyzing, and designing for ever-growing data needs of our customers and for ensuring data privacy, protection and compliance. This opportunity will allow you to develop your technical skills in cloud services and storage, accelerate career growth, and provide an opportunity to work in a highly dynamic, flexible, and globally distributed team. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities We are looking for engineers who are self-starters with a passion for learning and bringing fresh ideas to build high quality products. You will have opportunities to work on fast-paced teams and make high impact changes on a daily basis as you build world class services. Responsibilities Include Design and develop comprehensive test strategies, automation frameworks, and methodologies to ensure software quality and reliability. Build benchmarking tools and frameworks to evaluate system performance under real-world workloads. Design and implement end-to-end scenarios, performance testing, profiling, and optimization strategies for storage systems. Analyze system bottlenecks, latency issues, and resource utilization across compute, storage, and networking layers. Investigate and resolve performance regressions, identifying root causes through deep dive debugging. Create, maintain, and execute test cases, scripts, and scenarios for diverse software components. Identify, document, and track defects, issues, and potential areas of improvement in the development process. Perform root cause analysis of complex issues and work with component teams to resolve them and improve product quality. Define and track key metrics to measure software quality and test effectiveness. Qualifications Required/Minimum Qualifications (RQs/MQs) Bachelor's Degree in Computer Science, or related technical discipline AND 1+ Year(s) technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Excellence in software engineering practices. Knowledge of software QA methodologies, tools, and processes. Additional Or Preferred Qualifications (PQs) Bachelor's Degree in Computer Science OR related technical field AND 2+ year(s) technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, OR Python OR Master's Degree in Computer Science or related technical field with proven experience coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Develop or specify standards, methods, or procedures to determine product quality or release readiness. Experience in building quality products and services preferably in distributed systems. #Azurecorejobs Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 2 days ago
7.0 years
0 Lacs
daman and diu, india
On-site
The Experiential Marketing Manager is responsible for orchestrating immersive brand experiences across Asia, spanning both in-person and digital formats. This role translates complex business objectives into compelling event narratives that resonate with diverse audience segments, including IT professionals, developers, and decision-makers. The manager leads end-to-end event execution—from strategic planning and stakeholder alignment to post-event analysis—ensuring each experience is purposeful, inclusive, and impactful. They define creative briefs, visual identity, and thematic flow, maintaining consistency with brand standards while adapting to local market relevance. Collaboration is central to success, requiring coordination with corporate event teams, field marketing, and external partners. The manager ensures seamless execution through approved platforms, while maintaining compliance with accessibility, privacy, and security standards. A data-driven approach underpins the role, with clear performance targets, engagement metrics, and outcome evaluations that demonstrate ROI and inform future strategies. Budget ownership and resource management are integral, with transparent financial processes including cross-charging and contracting. This role demands creativity, operational rigour, digital fluency, and cultural sensitivity. It is evolving toward an agile model, where managers are assigned based on skillsets, capacity, and responsiveness to business needs. The Event Marketing Manager is a strategic orchestrator of experiences that drive brand affinity, customer engagement, and business growth. Responsibilities Customer Experience Implements an event brief and executes stakeholders' vision for an existing event in partnership with senior team members. Works closely with team members, shared services, production personnel, and agencies to realize the event's design and objectives. Verifies an event's brief serves overarching objectives and target audience. Aligns event or experience design and execution to One Microsoft vision and values. Maintains a strong focus on accessibility and inclusion when executing an event or experience. Ensures events and experiences provide a safe space for attendees to have a great experience. Leveraging Insights Partners with stakeholders to identify and create event metrics, considering how to measure success based on a particular event's objectives. Continually connects with measurement team to refine metrics. Verifies event metrics are embedded into an event's design. Ensures consistent event insights are gathered. Assists in evaluation process to determine if metrics were achieved. Contributes to consolidating key outcomes, insights, and opportunities for improvement from events and/or programs. Learns from findings and implements best practices. Drives the metrics process by highlighting potential key performance metrics and determining how to tie metrics to a specific event. Leverages business analytics and relevant metrics to drive business impact of the event. Connects a specific event or experience program to a targeted audience. Determines what type of demographic would be best to target based on event and/or program details. Aligns event content, agenda, and promotional strategy with the needs of the targeted audience and core objectives. Considers how to connect an event to broader sales objectives and return on investment (ROI) on products and services. Advises core/project team on how to achieve performance metrics and maximize the impact of an event. Marketing Strategy Aligns events and experience programs to overall strategy and guidelines. Contributes to discussions regarding budgets and production/workback schedules. Builds a clear linkage between core team or product group's strategic priorities and events. Ensures events adhere to branding, content, and timing standards in order to create a consistent Microsoft experience. Considers how to evolve events to increase the impact of multiple core teams. Seeks opportunities to learn about new events or experiences that occur across the business, market, and/or competitors. Implements plans to create new events or experiences from senior leaders, contributing to their design and development where applicable. Project Management Manages an event from beginning to end, ensuring tactical plans and creative execution are carried out effectively for the event and fall within predefined budget and production schedule. Determines resources that are needed for in-person and/or online events to run seamlessly (e.g., physical event set up, catering, online/embedded content) and delegates responsibilities accordingly. Assists with deciding which pre-approved vendors are most appropriate to use for a specific event. Works closely with third party vendors. Creates detailed timelines and communicates needs to supplier teams, following input from senior team members. Holds vendors accountable for delivering on agreed upon outcomes. Partners with key stakeholders across the marketing organization and production team to keep events running efficiently, optimizing as best as possible from an operations perspective. Delegates logistic responsibilities as needed. Holds accountability for managing an event budget end-to-end. Understands costing and how to prioritize where to invest monetary resources. Ensures event execution stays within budget, or escalates as necessary if issues related to the budget arise. Provides input to senior leaders regarding portfolio-specific or annual budgets. Promotes an event's visibility to ensure appropriate budget can be allocated towards its execution. Creates event plans, creative marketing, and experience wire frames to support defined business objectives as well as ensure seamless event process flow and marketing execution landing. Provides consistent and predictable visibility to specific event or segment roadmaps and plans that contribute to key business outcomes. Creates presentation decks for outlining plans and solicits feedback from key stakeholders. Considers risk plans and potential mitigation and builds into processes. Relationship Management Manages ongoing communication and relationships with core internal and/or cross-functional marketing teams and third-party events management for a specific event. Acts as a lead across teams to coordinate the development of merchandising, messaging, and marketing for events. Coordinates and works with vendor resources to ensure event preparation and execution run efficiently. Qualifications Required/minimum qualifications 7+ years business to business, business to consumer, digital, or experiential/event marketing experience OR equivalent experience. Additional Or Preferred Qualifications Bachelor's Degree in Business, Marketing, Communications, Public Relations, Liberal Arts, Performing Arts, or related field AND 6+ years business to business, business to consumer, enterprise technology, digital, or experiential/event marketing experience in the technology industry OR equivalent experience. 5+ years marketing experience in a large multinational organization or creative/media agency. Additional languages spoken - Mandarin, Korean, Japanese will be a plus. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 2 days ago
1.0 years
0 Lacs
dadra & nagar haveli, daman and diu, india
On-site
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 1+ years of technical support, technical consulting experience, or information technology experience OR 3+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. CyberDefender Mindset: A CyberDefender Mindset is a proactive, collaborative, and customer-centric approach adopted by technical support teams to anticipate, prevent, and mitigate cybersecurity threats—shifting from purely reactive issue resolution to active partnership in safeguarding organizational and customer security. Preferred Qualifications CISSP, Comptia Security +, ISC2 CC, BTL1/2, GSIF/GCIC/GCED/GSEC, PSAA, Kepner-Tregoe or equivalent certification Customer Service Foundations (LinkedIn Learning) or other Customer Service Training/Experience Ability to effectively communicate with customer managers and executives on technical and business issues. Organization, time management, project management, and negotiation skills. 3+ years of experience providing support for enterprise level premier customers. Cloud Protection Background/experience in security engineering (blue/red team) preferred Background in system/network engineering, DevOps/SRE or software engineering, with a passion for cybersecurity Previous experience with / exposure to Microsoft Sentinel or the Microsoft Defender suite Good understanding of the TCP/IP stack, working in a cloud environment and (at a minimum) basic system administration in Linux and/or Windows Server environments Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 2 days ago
3.0 years
0 Lacs
dadra & nagar haveli, daman and diu, india
On-site
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. CyberDefender Mindset: A CyberDefender Mindset is a proactive, collaborative, and customer-centric approach adopted by technical support teams to anticipate, prevent, and mitigate cybersecurity threats—shifting from purely reactive issue resolution to active partnership in safeguarding organizational and customer security. Preferred Qualifications CISSP, Comptia Security +, ISC2 CC, BTL1/2, GSIF/GCIC/GCED/GSEC, PSAA, Kepner-Tregoe or equivalent certification Customer Service Foundations (LinkedIn Learning) or other Customer Service Training/Experience Ability to effectively communicate with customer managers and executives on technical and business issues. Organization, time management, project management, and negotiation skills. 3+ years of experience providing support for enterprise level premier customers. Cloud Protection Background/experience in security engineering (blue/red team) preferred Background in system/network engineering, DevOps/SRE or software engineering, with a passion for cybersecurity Previous experience with / exposure to Microsoft Sentinel or the Microsoft Defender suite Good understanding of the TCP/IP stack, working in a cloud environment and (at a minimum) basic system administration in Linux and/or Windows Server environments Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 2 days ago
7.0 years
0 Lacs
dadra & nagar haveli, daman and diu, india
On-site
The Experiential Marketing Manager is responsible for orchestrating immersive brand experiences across Asia, spanning both in-person and digital formats. This role translates complex business objectives into compelling event narratives that resonate with diverse audience segments, including IT professionals, developers, and decision-makers. The manager leads end-to-end event execution—from strategic planning and stakeholder alignment to post-event analysis—ensuring each experience is purposeful, inclusive, and impactful. They define creative briefs, visual identity, and thematic flow, maintaining consistency with brand standards while adapting to local market relevance. Collaboration is central to success, requiring coordination with corporate event teams, field marketing, and external partners. The manager ensures seamless execution through approved platforms, while maintaining compliance with accessibility, privacy, and security standards. A data-driven approach underpins the role, with clear performance targets, engagement metrics, and outcome evaluations that demonstrate ROI and inform future strategies. Budget ownership and resource management are integral, with transparent financial processes including cross-charging and contracting. This role demands creativity, operational rigour, digital fluency, and cultural sensitivity. It is evolving toward an agile model, where managers are assigned based on skillsets, capacity, and responsiveness to business needs. The Event Marketing Manager is a strategic orchestrator of experiences that drive brand affinity, customer engagement, and business growth. Responsibilities Customer Experience Implements an event brief and executes stakeholders' vision for an existing event in partnership with senior team members. Works closely with team members, shared services, production personnel, and agencies to realize the event's design and objectives. Verifies an event's brief serves overarching objectives and target audience. Aligns event or experience design and execution to One Microsoft vision and values. Maintains a strong focus on accessibility and inclusion when executing an event or experience. Ensures events and experiences provide a safe space for attendees to have a great experience. Leveraging Insights Partners with stakeholders to identify and create event metrics, considering how to measure success based on a particular event's objectives. Continually connects with measurement team to refine metrics. Verifies event metrics are embedded into an event's design. Ensures consistent event insights are gathered. Assists in evaluation process to determine if metrics were achieved. Contributes to consolidating key outcomes, insights, and opportunities for improvement from events and/or programs. Learns from findings and implements best practices. Drives the metrics process by highlighting potential key performance metrics and determining how to tie metrics to a specific event. Leverages business analytics and relevant metrics to drive business impact of the event. Connects a specific event or experience program to a targeted audience. Determines what type of demographic would be best to target based on event and/or program details. Aligns event content, agenda, and promotional strategy with the needs of the targeted audience and core objectives. Considers how to connect an event to broader sales objectives and return on investment (ROI) on products and services. Advises core/project team on how to achieve performance metrics and maximize the impact of an event. Marketing Strategy Aligns events and experience programs to overall strategy and guidelines. Contributes to discussions regarding budgets and production/workback schedules. Builds a clear linkage between core team or product group's strategic priorities and events. Ensures events adhere to branding, content, and timing standards in order to create a consistent Microsoft experience. Considers how to evolve events to increase the impact of multiple core teams. Seeks opportunities to learn about new events or experiences that occur across the business, market, and/or competitors. Implements plans to create new events or experiences from senior leaders, contributing to their design and development where applicable. Project Management Manages an event from beginning to end, ensuring tactical plans and creative execution are carried out effectively for the event and fall within predefined budget and production schedule. Determines resources that are needed for in-person and/or online events to run seamlessly (e.g., physical event set up, catering, online/embedded content) and delegates responsibilities accordingly. Assists with deciding which pre-approved vendors are most appropriate to use for a specific event. Works closely with third party vendors. Creates detailed timelines and communicates needs to supplier teams, following input from senior team members. Holds vendors accountable for delivering on agreed upon outcomes. Partners with key stakeholders across the marketing organization and production team to keep events running efficiently, optimizing as best as possible from an operations perspective. Delegates logistic responsibilities as needed. Holds accountability for managing an event budget end-to-end. Understands costing and how to prioritize where to invest monetary resources. Ensures event execution stays within budget, or escalates as necessary if issues related to the budget arise. Provides input to senior leaders regarding portfolio-specific or annual budgets. Promotes an event's visibility to ensure appropriate budget can be allocated towards its execution. Creates event plans, creative marketing, and experience wire frames to support defined business objectives as well as ensure seamless event process flow and marketing execution landing. Provides consistent and predictable visibility to specific event or segment roadmaps and plans that contribute to key business outcomes. Creates presentation decks for outlining plans and solicits feedback from key stakeholders. Considers risk plans and potential mitigation and builds into processes. Relationship Management Manages ongoing communication and relationships with core internal and/or cross-functional marketing teams and third-party events management for a specific event. Acts as a lead across teams to coordinate the development of merchandising, messaging, and marketing for events. Coordinates and works with vendor resources to ensure event preparation and execution run efficiently. Qualifications Required/minimum qualifications 7+ years business to business, business to consumer, digital, or experiential/event marketing experience OR equivalent experience. Additional Or Preferred Qualifications Bachelor's Degree in Business, Marketing, Communications, Public Relations, Liberal Arts, Performing Arts, or related field AND 6+ years business to business, business to consumer, enterprise technology, digital, or experiential/event marketing experience in the technology industry OR equivalent experience. 5+ years marketing experience in a large multinational organization or creative/media agency. Additional languages spoken - Mandarin, Korean, Japanese will be a plus. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 2 days ago
5.0 years
0 Lacs
dadra & nagar haveli, daman and diu, india
On-site
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. As a Senior Support Engineering Manager, you will lead a team of support engineering roles with deep product knowledge that resolve customer technical issues. You will manage the customer relationship from a support standpoint, enable your team to deliver a great customer experience and drive Microsoft Product Improvement. This opportunity will allow you to accelerate your career growth and hone your customer relationship management skills. You will develop deep technology industry knowledge and become adept at building and leading diverse teams. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities People Management: You lead a team of product experts that solve complex customer technical issues by practicing leadership principles, driving accountability and attracting/ retaining great people. Response and Resolution: You manage the customer relationship with regards to Technical Support and act as an escalation point for Support Engineers to remove roadblocks. Readiness: You ensure your team has the technical skills required to provide a great customer experience. Product/Process Improvement: You ensure your team understands the product feedback cycle and participate in case triage meetings. You identify the right resources to implement automation or tools. Business Integration: You establish engagement strategy to promote effective collaboration across other teams and organizations to enable a great customer experience. Qualifications Required Qualifications: 5+ years of operational excellence, delivery management, account management, sales, or vendor management experience OR a Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years operational excellence, delivery management, account management, sales, or vendor management experience OR equivalent experience 1+ year(s) of people management experience Language Qualification English Language: fluent in reading, writing and speaking. CyberDefender Mindset: A CyberDefender Mindset is a proactive, collaborative, and customer-centric approach adopted by technical support teams to anticipate, prevent, and mitigate cybersecurity threats—shifting from purely reactive issue resolution to active partnership in safeguarding organizational and customer security. Preferred Qualifications CISSP, Comptia Security +, ISC2 CC, BTL1/2, GSIF/GCIC/GCED/GSEC, PSAA, Kepner-Tregoe or equivalent certification Customer Service Foundations (LinkedIn Learning) or other Customer Service Training/Experience Ability to effectively communicate with customer managers and executives on technical and business issues. Organization, time management, project management, and negotiation skills. 3+ years of experience providing support for enterprise level premier customers. Cloud Protection Background/experience in security engineering (blue/red team) preferred Background in system/network engineering, DevOps/SRE or software engineering, with a passion for cybersecurity Previous experience with / exposure to Microsoft Sentinel or the Microsoft Defender suite Good understanding of the TCP/IP stack, working in a cloud environment and (at a minimum) basic system administration in Linux and/or Windows Server environments Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 2 days ago
1.0 years
0 Lacs
dadra & nagar haveli, daman and diu, india
On-site
Have you ever imagined a world with an infinite amount of storage available and accessible to everyone? A place where everyone in the world can easily access their data from anywhere at any time via any means (e.g., mobile phones, tablets, PCs, smart devices, etc.). Did you ever desire a universally accessible storage system to record all the knowledge known to mankind or to store all the data collected from all the scientists in the world for them to collaborate upon? Do you want to be part of a team that strives to bring these to reality? If so, the Microsoft Azure Storage team is what you are looking for. We are building Microsoft’s cloud storage solution - Microsoft Azure Storage, which is a massively scalable, highly distributed, ubiquitously accessible storage system, designed to scale out and serve the entire world. We continue to have tremendous hockey stick growth, we have many Exabyte’s of data stored, and are designing and building systems for Zettabyte scale to support demand growth for the coming years. As a SDET in the Azure Storage team, you will be involved in the testing and implementation of automated testing solutions for highly scalable, performant services that deliver highly reliable, secure and available access to storage for our customers. You will face challenges of monitoring, analyzing, and designing for ever-growing data needs of our customers and for ensuring data privacy, protection and compliance. This opportunity will allow you to develop your technical skills in cloud services and storage, accelerate career growth, and provide an opportunity to work in a highly dynamic, flexible, and globally distributed team. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities We are looking for engineers who are self-starters with a passion for learning and bringing fresh ideas to build high quality products. You will have opportunities to work on fast-paced teams and make high impact changes on a daily basis as you build world class services. Responsibilities Include Design and develop comprehensive test strategies, automation frameworks, and methodologies to ensure software quality and reliability. Build benchmarking tools and frameworks to evaluate system performance under real-world workloads. Design and implement end-to-end scenarios, performance testing, profiling, and optimization strategies for storage systems. Analyze system bottlenecks, latency issues, and resource utilization across compute, storage, and networking layers. Investigate and resolve performance regressions, identifying root causes through deep dive debugging. Create, maintain, and execute test cases, scripts, and scenarios for diverse software components. Identify, document, and track defects, issues, and potential areas of improvement in the development process. Perform root cause analysis of complex issues and work with component teams to resolve them and improve product quality. Define and track key metrics to measure software quality and test effectiveness. Qualifications Required/Minimum Qualifications (RQs/MQs) Bachelor's Degree in Computer Science, or related technical discipline AND 1+ Year(s) technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Excellence in software engineering practices. Knowledge of software QA methodologies, tools, and processes. Additional Or Preferred Qualifications (PQs) Bachelor's Degree in Computer Science OR related technical field AND 2+ year(s) technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, OR Python OR Master's Degree in Computer Science or related technical field with proven experience coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Develop or specify standards, methods, or procedures to determine product quality or release readiness. Experience in building quality products and services preferably in distributed systems. #Azurecorejobs Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 2 days ago
1.0 - 3.0 years
0 Lacs
daman and diu, india
Remote
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. The Business & Industry Copilots (BIC) group is a rapidly growing organization that is responsible for the Microsoft Dynamics 365 suite of products, Copilot Studio, Power Apps, Power Automate, Dataverse and more. Microsoft is considered one of the leaders in Software as a Service in the world of business applications and this organization is at the heart of how business applications are designed and delivered. We are Customer Experiences Team within BIC accountable for end-to-end AI transformation of Microsoft Sales & Customer Success experiences. The goal of the Customer Zero Engineering is to build the next generation of our applications running on Dynamics 365, AI, Copilot, and several other Microsoft cloud services to drive AI transformation across Sales & Customer Success organizations within Microsoft. We innovate quickly and collaborate closely with our partners and customers in an agile, high-energy environment. Leveraging the scalability and value from Copilot Studio, Azure & Power Platforms, we ensure our solutions are robust and efficient. Our organization’s implementation acts as reference architecture for large companies and helps drive product capabilities. As a Product Manager on team, you will contribute to strategize, envision, and build the next wave of AI solutions. Your work will directly impact multi-billion dollar businesses—fuelling revenue growth, enhancing competitive advantage, and optimizing margins. You’ll work across our engineering teams and partner closely with business leaders and with some of the most innovative companies in the world to deliver engaging and transformative AI solutions for use Microsoft Sales & by millions of end-users while also driving our platform growth strategy. This role is an excellent opportunity for an AI-focused product manager with demonstrable experience in shipping AI first products & services to the customer and partners. In this role, you will also contribute to pushing the latest AI frontiers, including autonomous agentic workflows, deep research and reasoning and multi-agent frameworks. And we maintain a focus on delivering high-quality user experiences, from conversational UX to emerging interaction models across the Microsoft and Copilot ecosystem. This position can be based at Hyderabad or Bangalore Microsoft India Development Center and supports up to 50% work from home and minimum 50% work in the office. Responsibilities Collaborate with product designers, architects, executives, and end-users from leading AI companies and solution providers. Pitch AI agents' potential to transform business processes in new industries and innovative problem spaces. Contribute to scenario envisioning and UX & technical product design to build and ship Copilot platform solutions; advise on GTM/adoption and evolving product and portfolio strategy. Serve as a key contributor for Copilot platform capabilities; train, advise, and guide customers and partners on technical capabilities, solution design, and AI platform strategy. Develop and drive engagement programs to enable “hockey stick” ecosystem growth based on designed scenarios. Capture, frame, and drive key product insights and developer ecosystem signals from the market to shape the future of Microsoft AI platform, apps, and developer toolset. Research, contextualize, prototype, and evangelize frontier technology trends to drive long-term product shifts. Embody the Microsoft culture and values. Qualifications Required Qualifications: Bachelor's Degree with 1-3 years of experience in product/service/program management or software development OR equivalent experience. Demonstrable experience shipping AI applications and agents, such as conversational UX, agent frameworks, and/or GPT/Copilot solutions. Experience with generative AI, cloud services architecture, or other highly technical areas. Experience in business technology scenarios with commercial SaaS offerings or customer solutions. Preferred Qualifications Cross-Functional Collaboration: Collaborate with engineering, business, and platform teams to define fundamentals requirements, prioritize scenarios, and drive execution. Data-Driven Insights: Leverage telemetry, performance profiling, and diagnostics to identify gaps, validate improvements, and inform product decisions. Customer-Centric Design: Ensure fundamentals efforts reflect real-world usage and customer scenarios, with a focus on quality, reliability, and inclusivity. Communication and Influence: Clearly articulate fundamentals goals, findings, and trade-offs to technical and non-technical stakeholders, including executives. Continuous Improvement: Drive a culture of learning and iteration, using data and experimentation to refine fundamentals processes and improve product fundamentals. Preferred hands-on experience or solid familiarity with the Microsoft technology stack (M365 Copilot extensibility, Azure Foundry, Copilot Studio, AI agents, Azure OpenAI, Graph Connectors, Microsoft Teams extensibility platform, etc.) Ability to function autonomously – self-starter with curiosity, comfortable with ambiguity and rapidly-changing environments, good cross-group collaboration and problem-solving skills, demonstrated growth mindset. Ability to build data-driven product experiences, define metrics, and use analytics to derive insights for product and business decisions. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 3 days ago
10.0 years
0 Lacs
daman and diu, india
Remote
Do you want to be part of a team that is driving Microsoft’s worldwide technical skills enablement, strategy and execution? The WW Learning (WWL) team is learner obsessed, and our mission is to build an enthusiastic learning culture based on industry-leading innovation and aligned for measurable business impact. Learning is a critical lever to accelerate Microsoft’s growth as a Cloud and AI leader, and to enable our customers, partners and our people to develop, achieve success, and thrive. Skilling is key to help customers accelerate digital transformation and achieve their business outcomes—through scaled skilling on AI and deep technical skilling across Microsoft Cloud and Security. As a Training Program Manager – Worldwide Learning (WWL), you will develop and execute skilling plans that empower the global workforce and reach new learners—especially those in emerging roles and evolving industries—ensuring they are equipped with the skills needed to thrive in the AI era. You will work closely with sales teams and internal stakeholders to ensure training and enablement are key differentiators in customer adoption of Microsoft platforms. Your leadership will guide customers on their AI journey, enabling them to build the skills needed to succeed. Responsibilities Collaborate with Customers: Work closely with customers to analyze their training needs and create comprehensive skilling plans focused on AI and Microsoft technologies. Align training solutions with strategic business goals to accelerate adoption and transformation. Customer Relationship Building: Cultivate strong relationships with customers throughout their AI journey. Engage with C-suite and senior stakeholders to demonstrate the value of skilling and translate business requirements into actionable strategies. Pipeline Management: Maintain a robust pipeline of training opportunities to support our business. Regularly forecast and track training engagements, ensuring they are aligned with the strategic priorities of field sales teams and customer needs. Proactively communicate status and adjust plans to meet demand. Orchestrate Resources for Execution: Execute skilling plans by orchestrating resources across digital platforms, training partners, and Microsoft trainers. Ensure excellence in execution by driving consistency, quality, and impact across delivery motions. Strategic Insights and Thought Leadership: Provide thought leadership on developing technical capabilities within our customer base. Your vision should emphasize scalable and high-impact skilling approaches. Effective Communication: Bridge technical and business audiences. Clearly articulate the value of AI skilling and adapt communication styles to resonate across diverse stakeholder groups. Innovation and Opportunity Development: Stay abreast of industry trends, emerging technologies, and market demands. Collaborate with cross-functional teams to pilot novel learning initiatives that enhance AI adoption and drive organizational growth. Qualifications 10+ years broad business experience in learning & development, technical training, program/project management, sales, or a related field. Familiarity with Microsoft offerings (products and cloud and AI services), processes, and tools preferred along with prior experience in crafting or delivering training across diverse technical domains. Experience in driving large-scale enablement programs, with a track record of meeting or exceeding skilling targets and business impact metrics. Demonstrated thought leadership in learning & development, such as developing new training content, implementing innovative learning tools, or contributing to industry forums on skilling. Proven ability to collaborate with senior stakeholders, both externally and internally. Demonstrated experience engaging with customer executives and cross-functional internal teams to drive initiatives forward. Strong communication skills, with the ability to translate complex technical concepts into clear business benefits. Excellent presentation, writing, and interpersonal skills are a must. Project management and organizational skills – capable of managing multiple training projects or engagements simultaneously, with attention to forecasting and pipeline management. High adaptability and problem-solving ability, including navigating change, ambiguity and adjusting plans to meet evolving needs. Self-driven and effective in a remote/virtual team environment. A growth mindset with a passion for continuous learning, and a collaborative approach that aligns with Microsoft’s values of respect, integrity, and accountability. Education: Bachelor’s Degree required with master’s degree preferred. English language fluency Estimated up to 25% travel required (Local and international) Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 3 days ago
12.0 years
0 Lacs
daman and diu, india
On-site
Microsoft Industry Solutions Delivery (ISD) is a global organization hosting over 6,000 strategic sellers, industry and security experts, elite engineers, world-class data scientists and architects, consultants, and delivery specialists. Together with our partners, we help Microsoft’s most strategic customers worldwide to address their specific challenges and provide comprehensive and industry-specific solutions that meet their unique needs. ISD is at the forefront of innovation, driving value across the entirety of the customers’ digital and AI transformation journey through repeatable and customized cutting-edge solutions through strategic engagements with customers across the globe powered by Microsoft Cloud and AI. = 0 ? 'button' : 'presentation', 'aria-disabled': properties.TabIndex() >= 0 && viewState.displayMode() !== AppMagic.Constants.DisplayMode.Edit }, event: { click: handleClick }, shortcut: { provider: shortcutProvider, enabled: shortcutsEnabled }" data-shortcut-id="20843"> Responsibilities Project Manager (CPM) enables both Microsoft and Customer outcomes through orchestration of delivery teams. They govern either a single engagement or a portfolio of projects and are a key driver of the delivery lifecycle, using their executive expertise to remove barriers and deliver successful outcomes. The Consulting Project Manager is a key role in managing a successful engagement, maintaining portfolio health and leading a team of delivery professionals. Our team of Consulting Project Managers comprise an unusual mix of project/program management and consulting skills, along with a passion for technology. We are responsible for keeping the project team working on the highest priority tasks, removing risks and impediments, maintaining on track financials and leading communications with stakeholders and the end Customer. As a trusted advisor to our Customers, you will be responsible for the successful execution of one or more projects at a time, providing guidance, coaching, and project leadership. By mentoring and influencing, you will drive the highest quality and the strongest sense of Customer focus on each project, while helping to achieve both Customer satisfaction and Microsoft targets. We also play a key role in ensuring our business is empowered to make decisions and assess portfolio health, through accurate forecasting and project health status submissions. Deliver the project or solution as per the baseline scope, cost & schedule. Maintain high team & customer satisfaction levels. Ensure high quality delivery without escalations. Manages project interdependencies, critical path, milestones, and deliverables to ensure successful implementation and rollout Reports on program level status for the program team and delivery status to Executive stakeholders Contribute towards Domain initiatives Identifies and supports key program objectives, risks, and drivers and creates plans to manage these elements Identifies scope change and leads efforts to develop, estimate, and communicate budget and schedule impacts Track, manage, and report program financials – Identify risk to project budget and work with project teams to remediate Participate in, facilitate post project, and phase reviews to cultivate a learning organization Maintain Readiness through different training programs & certifications. Manage partners & ensure good quality project delivery Status reporting & managing executive communications Manage project and practice health metrics Maintain utilization levels in line with organization metrics Work on pre-sale estimations / Change Requests Other Embody our culture and values Qualifications Required/Minimum Qualifications A graduate with 12+ years of experience with at least 4+ years of Project Management experience. Excellent communication skills are required. Demonstrated management of medium to large complexity projects involving employees, customers, and partners. Ability to work with different Microsoft internal stakeholders Additional Or Preferred Qualifications Project Management Professional (PMP) certification. 4+ years financial management experience. Agile certification, Scrum Master, Agile Certified Practitioner (PMI-ACP), or Professional Scrum Master One (PSM1) certification. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 3 days ago
12.0 years
0 Lacs
dadra & nagar haveli, daman and diu, india
On-site
Microsoft Industry Solutions Delivery (ISD) is a global organization hosting over 6,000 strategic sellers, industry and security experts, elite engineers, world-class data scientists and architects, consultants, and delivery specialists. Together with our partners, we help Microsoft’s most strategic customers worldwide to address their specific challenges and provide comprehensive and industry-specific solutions that meet their unique needs. ISD is at the forefront of innovation, driving value across the entirety of the customers’ digital and AI transformation journey through repeatable and customized cutting-edge solutions through strategic engagements with customers across the globe powered by Microsoft Cloud and AI. = 0 ? 'button' : 'presentation', 'aria-disabled': properties.TabIndex() >= 0 && viewState.displayMode() !== AppMagic.Constants.DisplayMode.Edit }, event: { click: handleClick }, shortcut: { provider: shortcutProvider, enabled: shortcutsEnabled }" data-shortcut-id="20843"> Responsibilities Project Manager (CPM) enables both Microsoft and Customer outcomes through orchestration of delivery teams. They govern either a single engagement or a portfolio of projects and are a key driver of the delivery lifecycle, using their executive expertise to remove barriers and deliver successful outcomes. The Consulting Project Manager is a key role in managing a successful engagement, maintaining portfolio health and leading a team of delivery professionals. Our team of Consulting Project Managers comprise an unusual mix of project/program management and consulting skills, along with a passion for technology. We are responsible for keeping the project team working on the highest priority tasks, removing risks and impediments, maintaining on track financials and leading communications with stakeholders and the end Customer. As a trusted advisor to our Customers, you will be responsible for the successful execution of one or more projects at a time, providing guidance, coaching, and project leadership. By mentoring and influencing, you will drive the highest quality and the strongest sense of Customer focus on each project, while helping to achieve both Customer satisfaction and Microsoft targets. We also play a key role in ensuring our business is empowered to make decisions and assess portfolio health, through accurate forecasting and project health status submissions. Deliver the project or solution as per the baseline scope, cost & schedule. Maintain high team & customer satisfaction levels. Ensure high quality delivery without escalations. Manages project interdependencies, critical path, milestones, and deliverables to ensure successful implementation and rollout Reports on program level status for the program team and delivery status to Executive stakeholders Contribute towards Domain initiatives Identifies and supports key program objectives, risks, and drivers and creates plans to manage these elements Identifies scope change and leads efforts to develop, estimate, and communicate budget and schedule impacts Track, manage, and report program financials – Identify risk to project budget and work with project teams to remediate Participate in, facilitate post project, and phase reviews to cultivate a learning organization Maintain Readiness through different training programs & certifications. Manage partners & ensure good quality project delivery Status reporting & managing executive communications Manage project and practice health metrics Maintain utilization levels in line with organization metrics Work on pre-sale estimations / Change Requests Other Embody our culture and values Qualifications Required/Minimum Qualifications A graduate with 12+ years of experience with at least 4+ years of Project Management experience. Excellent communication skills are required. Demonstrated management of medium to large complexity projects involving employees, customers, and partners. Ability to work with different Microsoft internal stakeholders Additional Or Preferred Qualifications Project Management Professional (PMP) certification. 4+ years financial management experience. Agile certification, Scrum Master, Agile Certified Practitioner (PMI-ACP), or Professional Scrum Master One (PSM1) certification. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 3 days ago
10.0 years
0 Lacs
dadra & nagar haveli, daman and diu, india
Remote
Do you want to be part of a team that is driving Microsoft’s worldwide technical skills enablement, strategy and execution? The WW Learning (WWL) team is learner obsessed, and our mission is to build an enthusiastic learning culture based on industry-leading innovation and aligned for measurable business impact. Learning is a critical lever to accelerate Microsoft’s growth as a Cloud and AI leader, and to enable our customers, partners and our people to develop, achieve success, and thrive. Skilling is key to help customers accelerate digital transformation and achieve their business outcomes—through scaled skilling on AI and deep technical skilling across Microsoft Cloud and Security. As a Training Program Manager – Worldwide Learning (WWL), you will develop and execute skilling plans that empower the global workforce and reach new learners—especially those in emerging roles and evolving industries—ensuring they are equipped with the skills needed to thrive in the AI era. You will work closely with sales teams and internal stakeholders to ensure training and enablement are key differentiators in customer adoption of Microsoft platforms. Your leadership will guide customers on their AI journey, enabling them to build the skills needed to succeed. Responsibilities Collaborate with Customers: Work closely with customers to analyze their training needs and create comprehensive skilling plans focused on AI and Microsoft technologies. Align training solutions with strategic business goals to accelerate adoption and transformation. Customer Relationship Building: Cultivate strong relationships with customers throughout their AI journey. Engage with C-suite and senior stakeholders to demonstrate the value of skilling and translate business requirements into actionable strategies. Pipeline Management: Maintain a robust pipeline of training opportunities to support our business. Regularly forecast and track training engagements, ensuring they are aligned with the strategic priorities of field sales teams and customer needs. Proactively communicate status and adjust plans to meet demand. Orchestrate Resources for Execution: Execute skilling plans by orchestrating resources across digital platforms, training partners, and Microsoft trainers. Ensure excellence in execution by driving consistency, quality, and impact across delivery motions. Strategic Insights and Thought Leadership: Provide thought leadership on developing technical capabilities within our customer base. Your vision should emphasize scalable and high-impact skilling approaches. Effective Communication: Bridge technical and business audiences. Clearly articulate the value of AI skilling and adapt communication styles to resonate across diverse stakeholder groups. Innovation and Opportunity Development: Stay abreast of industry trends, emerging technologies, and market demands. Collaborate with cross-functional teams to pilot novel learning initiatives that enhance AI adoption and drive organizational growth. Qualifications 10+ years broad business experience in learning & development, technical training, program/project management, sales, or a related field. Familiarity with Microsoft offerings (products and cloud and AI services), processes, and tools preferred along with prior experience in crafting or delivering training across diverse technical domains. Experience in driving large-scale enablement programs, with a track record of meeting or exceeding skilling targets and business impact metrics. Demonstrated thought leadership in learning & development, such as developing new training content, implementing innovative learning tools, or contributing to industry forums on skilling. Proven ability to collaborate with senior stakeholders, both externally and internally. Demonstrated experience engaging with customer executives and cross-functional internal teams to drive initiatives forward. Strong communication skills, with the ability to translate complex technical concepts into clear business benefits. Excellent presentation, writing, and interpersonal skills are a must. Project management and organizational skills – capable of managing multiple training projects or engagements simultaneously, with attention to forecasting and pipeline management. High adaptability and problem-solving ability, including navigating change, ambiguity and adjusting plans to meet evolving needs. Self-driven and effective in a remote/virtual team environment. A growth mindset with a passion for continuous learning, and a collaborative approach that aligns with Microsoft’s values of respect, integrity, and accountability. Education: Bachelor’s Degree required with master’s degree preferred. English language fluency Estimated up to 25% travel required (Local and international) Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 3 days ago
1.0 - 3.0 years
0 Lacs
dadra & nagar haveli, daman and diu, india
Remote
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. The Business & Industry Copilots (BIC) group is a rapidly growing organization that is responsible for the Microsoft Dynamics 365 suite of products, Copilot Studio, Power Apps, Power Automate, Dataverse and more. Microsoft is considered one of the leaders in Software as a Service in the world of business applications and this organization is at the heart of how business applications are designed and delivered. We are Customer Experiences Team within BIC accountable for end-to-end AI transformation of Microsoft Sales & Customer Success experiences. The goal of the Customer Zero Engineering is to build the next generation of our applications running on Dynamics 365, AI, Copilot, and several other Microsoft cloud services to drive AI transformation across Sales & Customer Success organizations within Microsoft. We innovate quickly and collaborate closely with our partners and customers in an agile, high-energy environment. Leveraging the scalability and value from Copilot Studio, Azure & Power Platforms, we ensure our solutions are robust and efficient. Our organization’s implementation acts as reference architecture for large companies and helps drive product capabilities. As a Product Manager on team, you will contribute to strategize, envision, and build the next wave of AI solutions. Your work will directly impact multi-billion dollar businesses—fuelling revenue growth, enhancing competitive advantage, and optimizing margins. You’ll work across our engineering teams and partner closely with business leaders and with some of the most innovative companies in the world to deliver engaging and transformative AI solutions for use Microsoft Sales & by millions of end-users while also driving our platform growth strategy. This role is an excellent opportunity for an AI-focused product manager with demonstrable experience in shipping AI first products & services to the customer and partners. In this role, you will also contribute to pushing the latest AI frontiers, including autonomous agentic workflows, deep research and reasoning and multi-agent frameworks. And we maintain a focus on delivering high-quality user experiences, from conversational UX to emerging interaction models across the Microsoft and Copilot ecosystem. This position can be based at Hyderabad or Bangalore Microsoft India Development Center and supports up to 50% work from home and minimum 50% work in the office. Responsibilities Collaborate with product designers, architects, executives, and end-users from leading AI companies and solution providers. Pitch AI agents' potential to transform business processes in new industries and innovative problem spaces. Contribute to scenario envisioning and UX & technical product design to build and ship Copilot platform solutions; advise on GTM/adoption and evolving product and portfolio strategy. Serve as a key contributor for Copilot platform capabilities; train, advise, and guide customers and partners on technical capabilities, solution design, and AI platform strategy. Develop and drive engagement programs to enable “hockey stick” ecosystem growth based on designed scenarios. Capture, frame, and drive key product insights and developer ecosystem signals from the market to shape the future of Microsoft AI platform, apps, and developer toolset. Research, contextualize, prototype, and evangelize frontier technology trends to drive long-term product shifts. Embody the Microsoft culture and values. Qualifications Required Qualifications: Bachelor's Degree with 1-3 years of experience in product/service/program management or software development OR equivalent experience. Demonstrable experience shipping AI applications and agents, such as conversational UX, agent frameworks, and/or GPT/Copilot solutions. Experience with generative AI, cloud services architecture, or other highly technical areas. Experience in business technology scenarios with commercial SaaS offerings or customer solutions. Preferred Qualifications Cross-Functional Collaboration: Collaborate with engineering, business, and platform teams to define fundamentals requirements, prioritize scenarios, and drive execution. Data-Driven Insights: Leverage telemetry, performance profiling, and diagnostics to identify gaps, validate improvements, and inform product decisions. Customer-Centric Design: Ensure fundamentals efforts reflect real-world usage and customer scenarios, with a focus on quality, reliability, and inclusivity. Communication and Influence: Clearly articulate fundamentals goals, findings, and trade-offs to technical and non-technical stakeholders, including executives. Continuous Improvement: Drive a culture of learning and iteration, using data and experimentation to refine fundamentals processes and improve product fundamentals. Preferred hands-on experience or solid familiarity with the Microsoft technology stack (M365 Copilot extensibility, Azure Foundry, Copilot Studio, AI agents, Azure OpenAI, Graph Connectors, Microsoft Teams extensibility platform, etc.) Ability to function autonomously – self-starter with curiosity, comfortable with ambiguity and rapidly-changing environments, good cross-group collaboration and problem-solving skills, demonstrated growth mindset. Ability to build data-driven product experiences, define metrics, and use analytics to derive insights for product and business decisions. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 3 days ago
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