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Job Title: Tech Lead – Voice Automation Platform

1 years

1 - 4 Lacs

hyderābād

Posted:2 weeks ago| Platform: GlassDoor logo

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Skills Required

automation ai leadership ip communication salesforce customization development processing azure design microservices python data engineering twilio integration solver

Work Mode

On-site

Job Type

Full Time

Job Description

Department: AI & Automation

Job Type: Full-time

Experience: 1 to 3 years

Location - Hyderabad

Open Positions: 2

Who We Are?

Deepija Telecom is a product-based company and a market leader in Telecom Applications. Deepija has proved its leadership be it premises-based solutions or Hosted/ Cloud Telecom Solutions. The ConVox suite of applications includes Omni Channel Contact Center Solution, Customized IP-PBX, Conference Bridge, Broadcasting Tool, IVR, and many other solutions with the latest communication technologies. These solutions are integrated with leading CRMs like SalesForce. We believe that every business irrespective of its size should be able to utilize all call center features. We are a premier provider of call center solutions, comes with a versatile range of customization as per business needs. Our innovative technologies enable our customers to utilize intelligence for a more accurate and complete understanding of their call center challenges and opportunities, and ConVox provides expert guidance and robust implementations to our customers.

Role Summary:

We’re hiring a hands-on Tech Lead to architect and build a voice-based automation platform. You’ll lead the development of natural conversation systems using advanced speech processing and scalable backend architecture.

Key Responsibilities:

  • Build and lead the voice automation platform architecture
  • Integrate STT/TTS services (Google, Azure, AWS)
  • Design conversational flows using IVR or conversational AI
  • Develop scalable microservices in Python or Node.js
  • Collaborate across teams to deliver AI-driven features
  • Optimize voice data handling and system reliability
  • Contribute to prompt engineering and reusable libraries

Must-Have Skills:

  • Twilio Programmable Voice or Freeswitch API
  • STT/TTS integration experience
  • IVR or conversational AI design
  • Python (preferred) or Node.js
  • Microservices architecture
  • Familiarity with Livekit or Crew AI frameworks

Ideal Candidate:

A problem-solver passionate about voice tech, real-time data, and seamless automation.

We put our values into everything we do. Deepija Telecom Pvt. Ltd. has following core values.

  • Trust
  • Customer Success
  • Innovation
  • Equality

Compensation:

Competitive salary + performance bonuses + health insurance + other benefits

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