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Job Profile : Server Support Engineer Location

Job Profile : Server Support Engineer Location

Softenger

3 - 4 years

5 - 6 Lacs

Mumbai

Posted:2 weeks ago| Platform:

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Skills Required

Basic Hardware support IT strategy Javascript Problem management Server support Customer support Troubleshooting Product support Monitoring

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Profile : Server Support Engineer Location : Mumbai Experience Required : 3-4 yrs - Softenger

Job Profile :

Server Support Engineer

Job Location :

Mumbai

Experience Required :

3-4 yrs Role Purpose
Server Hardware support with basic troubleshooting skills and expertise in part replacement

JOB RESPONSIBILITIES
1) Proactive Monitoring of all the servers using BSE tools 2) CPU & Memory utilization & monitoring. 3) Expertise in part replacement of Server hardware 4) Respond to and own Incident till resolution 5) Engage customer contracted hardware and software support vendors to facilitate incident resolution 6) Work with customer support teams to review & resolve incidents 7) Co-ordinate with customer contacts to with BSE vendors in case of hardware failures or involvement of third party vendor is required. 8) Raid and iLO configuration of HPE server 9) Correlate related incidents together into a problem ticket and manage through the problem management process 10) Implement best practice configurations relating to specific vendor recommendations 11) Basic Server hardware troubleshooting 12) Server hardening as per the policy recommendations by BSE 13) Server Inventory Management

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Job Profile : Server Support Engineer Location