Job Description: Kronos UKG Analyst, Healthcare

Location:

Experience:

Availability:

About InterScripts

InterScripts is a recognized leader in healthcare technology and data solutions, providing trusted platforms and services to U.S. health systems. Our focus on innovation, workflow optimization, and product excellence has positioned us as a top partner in the healthcare technology ecosystem. As we expand our operational support footprint, we are seeking experienced professionals who can help maintain and optimize mission-critical systems for our U.S. clients.

Position Overview

Kronos/UKG Analyst

night shift aligned with U.S. Eastern Time

Key Responsibilities

System Support & Administration

• Provide L1/L2/L3 application support for

  Kronos/UKG

  timekeeping, scheduling, accruals, leave management, and workforce rules.
• Troubleshoot system issues, punch errors, pay rule conflicts, configuration defects, and integration failures.
• Monitor system performance, batch cycles, and timecard data to ensure accurate payroll processing.
  

Client Interaction & Collaboration

• Engage with

  U.S. healthcare clients

  to understand operational requirements and provide timely support.
• Conduct requirement clarification sessions, solution demos, and training as needed.
• Deliver clear and proactive communication regarding open tickets, resolutions, and enhancements.
  

Configuration & Enhancements

• Support configuration changes to pay rules, shift templates, rounding rules, attendance policies, and scheduling rules.
• Test new features, fixes, and system updates in coordination with technical teams.
• Collaborate on system upgrades, migrations, and rollout of new modules.
  

Documentation & Compliance

• Prepare documentation for enhancements, knowledge base articles, SOPs, and configuration guides.
• Ensure stringent adherence to healthcare compliance practices, including HIPAA, and secure handling of PHI.
• Support UAT cycles, regression testing, and approval workflows.
  

Required Qualifications

• 3–8 years

  of experience as a

  Kronos/UKG Analyst

  supporting Workforce Central, Dimensions, or UKG Pro WFM.
• Strong functional and configuration experience in:
  
• Timekeeping
• Scheduling
• Accruals
• Attendance Policies
• Pay Rules & Work Rules
  
• Experience supporting

  U.S. healthcare clients

  (mandatory).
• Proficiency in troubleshooting workforce management systems and integrations.
• Strong communication skills suitable for interaction with U.S. stakeholders.
• Willingness to work

  night shift (Eastern Time)

  .

Preferred Skills

• Experience with

  UKG Dimensions

  (WFD) advanced modules such as Forecasting, Advanced Scheduling, or Activities.
• Familiarity with

  SQL

  , reports, custom WIM interfaces, or API-based integrations.
• Knowledge of payroll interfaces and healthcare staffing models.
• Participation in implementations, upgrades, or system optimization projects.
  

Why Join InterScripts?

• Work with major U.S. healthcare systems on enterprise workforce management solutions
• Collaborative, fast-growing environment with opportunities for advancement.
• Exposure to advanced UKG modules and modern WFM technologies.
• Competitive night-shift compensation.
  

Application Note

Only immediate joiners will be considered.